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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3087 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the excellent video quality and ease of use of the Smart Wifi Video Doorbell. Many also praise its straightforward installation and affordable price. However, some users express concerns regarding battery life and night vision capabilities. Additional feedback points to occasional issues with live view functionality and product reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 3,087 reviews
  • Rated 2 out of 5 stars

    Works sometimes, sometimes it doesnt =not reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera sometimes captures good picture quality, and bad picture quality. Then sometimes it doesnt capture a person at all. For me, I would not recommend to someone and will most likely be returning it if I can.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awerage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but it has drawbacks. I don’t like how my app don’t notify me someone is at the door until they are already ringing the doorbell. I thought it would capture them on video as they are walking up but it don’t. Another thing is when someone is at the door it only records like 10 seconds so it doesn’t give you much time to try and figure out who it is depending what n how quick the person walks away. Sometimes it don’t record someone walking away from the door and sometimes it does.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok cameras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not like that you have to pay for live recording

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand Doorbell, mini or outdoor are not recommended at all I have bought 10 total 4 of them are not working I realized that after the return period was over 2 of the outdoor were damaged by rain

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't even last 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So blurry you can tell what anything even is. The batteries outlasted the doorbell

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy This

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about this was that I was able to get a refund. It’s cheap but so is everything else about it, including the resolution, the housing, and the app. The notifications are basically mailed to you. I bought the Ring Doorbell Plus for $40 more and it works perfectly. I’m not sure how this has good reviews but be prepared to get what you paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BLINK tech told us to return it - known glitch!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blink admitted a problem with some of their doorbells. We found it impossible to snap the bell to the frame. Tech told us some were not made right and we should return it and try another. If you got one, I would make sure you can snap the two parts together before you mount the plate and have holes in your moulding. Apparently some work and some don’t which you can see in previous reviews. Also, Blink’s advertising is not clear that the two way convo ONLY works with an echo device. We have loved all our many previous Blink products and this was our first glitch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too much for too little

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to wait extremely to long to see how is at the door I've had cheaper cameras with the video being available immediately. And why doesn't it come with a chime? Please make it make since.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON’T WASTE YOUR TIME or MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! Blink customer service is a joke! They keep logging me out of the account, which discontinues the video doorbells.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery dead quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use it with battery AA Too bad I don't like it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Make sure you have new or updated wiring!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have new or updated wiring! I have a 60s house with a standard wired doorbell and it won’t work because of the low voltage. Buyer beware! I have it for sale if you want it! Couldn’t to get to power up, thus the low reviews for visual quality, etc.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible battery life. It didn’t even last a month let alone the 1.5 years the guy that sold it to me in the store said it would last.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Crappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. Mounting equipment faulty as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work half the time, the cameras are ok for your room but I would not recommend the doorbell.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery died way too fast. It would lose connection constantly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good to check the weather when your away that’s it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50.00 on doorbell 34.99 on sync module and a special mount for siding I have around 100.00 in something that doesn’t work. I had 2 people come to my home today one was inside my home for a while the doorbell picked him up on his way out. Then someone was in my garage this should have been picked up a glimpse and was gone it didn’t record. Found out people have been driving in the driveway to check on the house nothing but did pickup a school bus and the trash truck on the street. Good to check the weather I know I have snow I know when it rains but other than that not sure. I purchased one for my daughter same problem’s

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sucks. The batteries doesn’t last long. I wouldn’t recommend.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    BJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't keep it working and I can't afford the 98 to have best buy to come check it out. I only live 1.3 miles from the store but the doctors won't let me drive. I guess I'm stuck with a product that won't work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    They can do better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't impressed with the picture quality, I use Ring now and the footage is uncomparable. You can't not make faces, license plate or even the make of a car.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ring doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get connected. I chose to hardwire it was connected for a moment and then it disconnected

    I would recommend this to a friend