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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2449 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Smart Wifi Video Doorbell, highlighting its sharp video quality, ease of use, and simple installation. Many also appreciate its overall performance, reasonable price, and accurate motion detection, noting the added security it provides. However, some customers have expressed concerns regarding battery life and connectivity. Additionally, a few users have reported issues with the sync module and night vision capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,449 reviews
  • Pros mentioned:
    Ease of use, Video quality
    Best Buy Employee

    Rated 5 out of 5 stars

    My outside eye

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is the perfect fit for I installed it within minutes n technical support needed and you don't have to be mechanically inclined the wide angle view is perfect and very clear love this bell

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great doorbell and camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is awesome, its field of view is huge. It reaches from one end of my yard to the other. The doorbell function is great and the setup was simple. Well worth it. One important thing is, you must have the module as that is what gives it internet access. If you have other blink cameras, make sure to add the module to a camera you keep armed all the time, then add the doorbell to that. Works a lot easier that way.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is good, the other blink cameras have better battery but I'm sure it's because my front door gets way more notifications. The app works well for the most part as well.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best camera

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing camara we are so happy with the vide quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Video quality

    Rated 5 out of 5 stars

    Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eorks great, clear picture. I have 5 cameras at different places and have had no issues. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these in my Texas home and they work great. I decided to use them in our Pennsylvania home. These are very easy to set with the App and easy to install. No wires to install makes it very easy to put them where you want to. They are a great way to monitor your home.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Cons mentioned:
    Battery life, Night vision

    Rated 1 out of 5 stars

    Not worth the lower price tag

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had this for for 9 months. I would not purchase it again. Despite the claim that it has extremely long battery life, mine died with regular use (if not less than regular) after 6 months. Just now they have died again and my cam is offline again. I have all of the settings on average and don’t get a ton of visitors or deliveries so there’s no reason for them to be dying so quickly. The app leaves a lot to be desired as well - I often get delayed notifications or none at all, and I’ll only notice there was a recorded movement when I check the app manually. When I do get notifications, it is pointless to click on it. The app takes forever to load the video or sometimes just ends in an error, so the whole point of being able to check who is at the door or talk to them is lost. I also have a blink mini for my back deck, which has all of the same issues. Video quality is great during the day, but night vision is awful. You can adjust the sensitivity but it’s still bad. Often I can’t even tell what type of critter came in my yard or why it went off. Finally, the feature for blocking out small areas of where your camera can see does NOT work. It goes off 20-25 times when I let my dogs outside despite the fact I blocked the entire floor of the deck and the bottom half of the door where you would be able to detect them. It’s annoying having to go in and manually clear out all of those videos every day.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Dayglowvista,

      Thank you for taking the time to share your detailed feedback about your Blink Smart Video Doorbell and Blink Mini camera. I'm truly sorry to hear about the frustrating experience you've had over the past 9 months, particularly with the battery life, app performance, night vision quality, and motion detection issues.

      Your concerns are completely valid. Battery life lasting only 6 months with average settings and regular use falls well short of expectations, and having them die again so soon is understandably disappointing. The delayed or missing notifications, slow video loading, and app errors defeat the primary purpose of having a smart doorbell—being able to see and respond to visitors in real-time. I also understand how frustrating it must be that the night vision doesn't provide clear enough images to identify what triggered the motion, and that the activity zone blocking feature isn't working as intended with your pets, resulting in 20-25 false alerts daily.

      These issues significantly impact the usability of your security system, and I want to help. I'd recommend reaching out to Blink's technical support team at 1-888-280-4331 or through the Blink app to report these ongoing problems. They may be able to troubleshoot the battery drain, app connectivity issues, and motion detection sensitivity, or potentially offer a replacement if there's a hardware defect. For the activity zone issue specifically, their support team should be able to review your zone configuration and determine why it's not filtering out your dogs' movements properly.

      Your feedback about the app performance, night vision quality, and motion detection accuracy is valuable and helps us understand where improvements are needed. I genuinely appreciate you sharing your experience so thoroughly, as it provides important insights for both potential customers and product development. AmazonDevices

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great doorbell!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I liked that it works with existing chime and you don’t need to buy separate chime like other brands. Video very clear and audio is great too. Good doorbell for the price

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Good picture and sound on this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works very well. Motion trips when delivery people walk across the yard; you can watch them all the way from the street. Sound is clear. Have not tried talkback yet. Motion tripped at 1:54 in the morning and we couldn't see anything on the phone; I installed the blink app on my desktop with a 27" screen and then you could see the dark gray cat leaving the porch. Not too shabby.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Video quality

    Rated 4 out of 5 stars

    Works great, fits my needs.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video quality, very responsive, the app is very user friendly, love the integration with Alexa. Battery life is really good… This was a great choice for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Blink doorbell camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this combo and couldn’t be happier. It’s really easy to set up and install. I needed this to get a description of the people and vehicles that kept showing up at my house when I wasn’t home. The picture and live feed is great. I would definitely recommend blink cameras and doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because our original wired doorbell is part of an intercom system that no longer works. The main selling point is that it is battery operated, so no wiring. It installed easily with the template that was enclosed and connecting it to my internet wifi bridge was also simple. Following the directions, it came up on my network with no problems. Download the app and it tells you when someone has rung it. The doorbell, itself has a fairly loud ring, but not load enough to be heard inside with the door shut. The app tells your phone and your watch through a chime and a haptic. Still wish we could hear the bell. On the upside, though, without hearing the doorbell, the dog doesn't get excited and start barking.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Blink & Sync

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product that does not require a monthly subscription , installation a breeze and great price compared to their competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Good video doorbell for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed old button doorbell and easily installed this one. the video quality is very good. The image is very clear. There's a delay in the app notification on my phone. Using the Amazon Show I can ask Alexa to show the video and gave a 2 way conversation. I like the fact that I don't need cloud to back up .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 2 out of 5 stars

    Frequently goes offline

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is not as sensitive as I had hoped. I was told batteries would last 6 months if the doorbell was not wired and they lasted only 3 months before I had to replace them. The camera frequently goes offline and you have to pop the doorbell off in order to reset it. So in this regard, it is annoying to have to go through this to reset it, but the camera is useless when offline. And if you are not home to reset it, then it is not doing what it is intended to do. Spend the extra money to get a different brand.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello, Kija. Thank you for taking the time to leave a review on the Blink Doorbell. I am sorry to hear about the experience you are having with the device and have some recommendations to try and help. For the offline issue, I recommend rebooting your Wi-Fi router. Unplug your Wi-Fi router for 30 seconds and plug it back in. Restarting your router can help when your Wi-Fi is slow or stops intermittently. Also, check the connection between your Wi-Fi router and your doorbell. You can do this by tapping the more icon at the bottom right of the doorbell's thumbnail image and selecting Device Settings, tapping General Settings, then locate Network and confirm the Connection to Wi-Fi is sufficient. For better motion detection, try these steps to adjust sensitivity: 1. Tap More (...) on your camera's thumbnail and select Device Settings.
      2. Select Motion Settings.
      3. On Motion Sensitivity, move the slider two or three increments to the right for a higher numeric setting. Tap Save to save this setting and walk out of the frame of view of this camera.
      4. From the main screen of the Blink app, set your system to Armed to enable Motion Detection.
      5. Test the camera sensitivity by introducing movement.
      6. If the sensitivity is not successful, increase the slider more, save, and try again.
      If you have any other questions, please contact Blink Customer Support at 1-833-392-5465. Thank you again for leaving a review, and have a great day! AmazonDevices

  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Great Quality/ clear camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality camera . I love the easiness to use. The clear pictures and the flexibility of the settings that you're able to modify.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for peace of mind for apartment living. Purchased a mount from amazon to make it apartment friendly. Good camera and easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Video quality

    Rated 5 out of 5 stars

    Totally Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it had for about 1 years video / sound quality are perfect it’s even perfect when u can add it to your inside cameras they push they button n it rings inside totally worth it. Easy to use fast to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Great value and amazing ease of use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Cannot recommend it highly enough. Peel and stick and you have instant doorbell with camera and a good camera by the way. Not as functional as a ring pro doorbell, but in applications, where you don’t have access to wires, it’s a great alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    WeeFamily

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent tool for adding another level of security for my home without have to pay extra for offsite monitoring. It allows me to see when packages are left as well as answer when visitors arrive.

    I would recommend this to a friend