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Customer Ratings & Reviews

Your price for this item is $28.99
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The comparable value price is $99.99

Customer reviews

Rating 3.7 out of 5 stars with 146 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 3.9 out of 5 stars

  • Camera

    Rating 3.7 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers have good things to say about the J9L 32GB (Unlocked) phone, particularly its affordability, long battery life, and ease of use. Many customers appreciate the convenience of the dual SIM feature and the inclusion of accessories like a cover and screen protector. However, some customers have concerns about the slow processing speed and sound quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 146 reviews
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Very poor quality on its mic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it. Purchased a brand new phone and since day 1 the mic wasn't working properly. People couldn't hear my voice...sound was really bad and cutting off all the time. Poor quality that's why was cheap.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away phones laggy cant even run tiktok lol...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a wise buy. It worked for a week and then went blank.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OMG Garbage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is atrocious, even for the low price, I was very disappointed. Do not expect much from this device. If all you need it for is to text and make phone calls, it's great. Need to do anything else at all, you'll run into issues. I was planning to use this phone as a hotspot, and install two apps, that's it. Hotpsot speeds were throttled to 3mbps. Unacceptable. And the connectivity of the 3rd party apps I installed was basically not even there. This phone is way overpriced for what it is.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 and 2 out the for had issues the freeze and the touch was having issues

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Phone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone slow..sometimes turn off by its self. ....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the item is very satisfying to me and I recommend this item and is a reliable source

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente I thought it wouldn't work but it does it well my girls are happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store pickup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent customer service but phone is only 4g capable. I should have known for $100.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is equipped, all purpose and portable. Durable battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice phone for my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone for what it was needed for. My son likes it very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and easy to use. Will highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Looks like open box phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it. It looked like an open box. I received it like used. Box wasn't sealed properly. But I didn't take it back to the store because I have to pay 45 dollars just because is open, and I didn't open the box , it was opened. Charger, cable and phone look like used

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stay Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main screen getting stuck. Unable to move to apps, frozen

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst phone ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst phone ever stay away from it, it’s horrible. It only has 2 gb ram so the graphics get frozen with simple apps, but if you just wanna make a phone call or text it’s okay.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage phone just stop working I will never buy blu phone again. Waste of my money.it does not deserve a star

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is too slow better to look for something else

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Does its job satisfactorily; great price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is a good phone, especially for the great price! It is serving its purpose well and everything seems to be working properly. It's a little bigger than I like but I am getting used to it. It was a little weird that it didn't come with a manual or a full charger, only a cable. Best Buy told me that that is how phones come nowadays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a family, and so far, she loves it. Per her response, it works well and does exactly what she needs her smartphone to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone for the price however do not get sucked into buying the protection plan because if the screen breaks or cracks you have to send the phone back to get it fixed. You do not get a phone to use in the mean time.

    I would recommend this to a friend
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