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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 483 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers commend the Vivo XI+ for its excellent camera quality, affordable price, and long battery life. They appreciate the ample storage, wireless charging capability, user-friendly interface, and stylish design. However, some users have concerns about overheating issues, dual SIM functionality being disabled after an update, occasional RAM slowness, and the phone's fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-483 of 483 reviews
  • Cons mentioned:
    Fragile

    Rated 1 out of 5 stars

    Glass easily breaks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On day 18 phone dropped a short fall and shattered like a cheap piece of trash! This is not Gorilla Glass 3!!! $70 to fix!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone last Thursday. Comes with a ton of accessories and two cases included. I figured the factory cases would be sufficient only to drop my phone on the ground at 1' level and have the screen shatter. I understand phones can break but within 5 days and the way Best Buy handling it saying "nothing we can do!" Poor customer service and slinging out a poor product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone froze and required hard resets for the third week. Completely blank - cannot be hard reset. BLU only support amazon purchases and past bestbuy shop return limit. REG warranty painful to deal with.

    No, I would not recommend this to a friend