Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,221 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, helps keep my floors upstairs clean. Not as smart as I was hoping but definitely helpful nonetheless.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Bob's

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bobsweep- pethair plus spends too much time in the same area,gets stuck a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Irobot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wonderful! I love that i can vacu and sweep at the same time!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    It does what it supposes to do

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a bit loud but it works only when I am not at home. It cleans well and thats all I ask for.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was a good buy, it works perfect on carpet and wood flooring

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 2 out of 5 stars

    Not good for homes with things inside

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright for noncommittal vacuuming. If your goal is to simply feel that the floor is cleaner rather than target a mess, I'm sure it'll satisfy you. The other reviews are pretty accurate. Watching it run is pretty frustrating. It misses huge areas of the house and gets stuck a lot. When it adjusts angles to avoid an object, it tends to repeat those adjustments over and over, which in some spots, sends it into a loop of just running into the same 2 objects over and over. In fact it hits things repeatedly (and hard) enough that I don't feel comfortable leaving the house while it's running. From what I've seen, it has managed to cover about 1/4 of the floor space on the first floor before the battery runs out. I'm not sure I can return it because it scratches when it bumps into stuff. There's stickers you can put on it to prevent that, but it will also back into stuff, so you can't actually cover the whole thing. I gave it 2 stars because, when I place it directly on top of something to be vacuumed, it does work. Essentially, that's really what it needs to do. I guess I could recommend it if you have a studio apartment or something just as small with little furniture. Or maybe if you're cleaning a completely empty space. Otherwise, you should probably just stick to a regular vacuum. Tl;dr the vacuum actually works, but the navigation sucks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum, sit back and watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second one I bought to use in a second area of the house. my first one I've had for three years and has been wonderful does a great job on carpet as well as put a nice buff shine on my Hardwood, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Bobsweep to the rescue

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobsweep arrived in my house and saved the day, my 3 dogs left hair everywhere they walked and lay, not anymore, cleaning mode to the rescue and with my floors newly stained and polyurethaned it keeps my floors looking new as ever

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Decent option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction. A bit louder than other models I’ve seen. Struggles a little bit to go from carpet to flooring.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Good suction and good overall robot vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is on the job! better than expected suction and reasonable battery life. Don't watch Bob, just let him work. Very helpful!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    We named him Bob,

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiently keeps up on the messy floors, but does get stuck in certain areas, and loves to attempt to go down steps when it should not. We got this on a super sale, and definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pet hair removal

    Rated 5 out of 5 stars

    easy to operate

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up dog hair well and is easy to operate. It goes to its base to recharge.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needs to be a little smarter, it often gets caught and sometimes has trouble getting to the home base

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Great Robot Vacuum!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Robot Vacuum! Especially for the money! It comes with remote control too.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Got it on sale for a great price. Battery life could be better. Though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Clean floor!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. It really gets the floor clean. With 3 cats we really needed this

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great for long pet hair

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help with pet hair and it really worked. Just make sure you empty the bin after each sweeping. It is a little louder than I thought it would be. Mine had the mop too. It dries out quickly so you keep taking the pad off and rinsing and rewetting it. It was a good deal for the sale price I paid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great way to clean up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new bObsweep-Bob Pethair Plus Robot Vacuum and Mop is very easy to use. My 4 boys and I are always using it to clean all the rooms in our house. The settings on the remote control simple to use and even sends the bObsweep back to the charger when you are done using it. The great deal I got on Best Buys Deal of the Day makes this one of my favorite purchases from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding performance

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine does a great job! It lasts for about 3 hours and then finds it's way back home to charge. Easy to set up programs and the replaceable parts are a plus for the future. Easy to clean and maintain. We bought it on sale and well worth the money. I had bought a "pet smart" vacuum within the last year and I believe that this new vacuum will replace it almost completely.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    FURminator!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two cats and a dog that if you touch him a cloud of furr flies everywhere. The bob or what we like to call “Bobbie” is great when it comes to cleaning up all the pet hair for us! It’s especially nice when both my husband and I work full time and when we now come home there is no longer furr balls everywhere. Great and super value on sale.

    I would recommend this to a friend