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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,221 reviews
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Ok item for first time robot owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item seems confused. Would recommend it to a friend. I also have one made by Shark. It actually moves around better as far as direction. Also the Shark one can be controlled from an app.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A round object can clean a rectangular room

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It's amazing that a round object can clean a rectangular room. If you watch it work, you'll swear it won't get the job done. It randomly turns. When you come back later, the room is clean - event the area next to the baseboards.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always wanted a robot vacuum cleaner and then this went on sale. Cant go wrong that price point. Only used it a few times and it appears to be figuring out the house. Missed one bedroom and did the second bedroom twice . The vacuum does excellent job where it goes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    ok robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good vacuuming job but is not very good at floor mapping. It only seems to map the first time and doesn't improve afterwards. It's always getting stuck on the stairs and carpet.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good vacuum I recommend it does a very good job

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    OK product if you buy under $200

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for light daily cleaning will keep house clean if used daily. Unfortunately this died after 14 months, guess I have to replace battery

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    OK for small uncluttered rooms,.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bObsweep seems to have a mind of its own, and keeps repeating the same areas, Seems to do better on carpet rather than ceramic tile. Not acceptable for a good cleaning. Unit returned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bobsweep

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a fantastic job..it will mop but we only use it for the vacuuming..we have abput 1400sft on the bottom floor that it takes care of..we run ot once a week and we only have yo really sweep on e or twice a month.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. I miss the smart feature so i might be exchanging dor the upgraded versuon with wifi

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Easy to use robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bobsweep!! I have 5 cats, 2 dogs, and a crazy toddler. This thing picks up crazy amounts of animal hair and dust. I got it as a christmas present to myself to try to keep up on my house. I wish I would have bought one sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far its been pretty good. Picks up dirt very well, have yet to use the mop attachment. Only issue I’ve run into is nothing to do with the unit. It just happens to be the same height as the gap under my couch, my dresser, and my aquarium, which leads to it getting stuck and me having to manually get it unstick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covid-19 killer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a special sale and honestly don't know how I lived without it for so long. Really picks up the dog hair and dirt. Don't expect it not to be needing emptied often as it does pick up everything it goes over. It's not a unit that will learn and it just keeps going around doing it's thing. Sometimes have to use the remote to direct it in the area I want it to go. Don't blame the little thing for catching cables left laying around on the floor. The biggest feature is the UV light for killing virus concerns. You never know what you can track into your house on the shoes and that alone is a value knowing this won't be a problem with BOB!

    I would recommend this to a friend
  • Cons mentioned:
    Height

    Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not enjoy this. Returned it for a wireless vacuum which I'm much more satisfied with. This thing is big and takes up a lot of space. Just wasn't what I needed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok -- not sure I'd recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues -- gets stuck on air vents, etc. Also, have to lift everything off the floor. Biggest pain is that the charging station has to be TWO FEET away from anything -- yet within reach of a cord. Very challenging! Also, only holds slightly less than one room's worth of dirt before needing emptying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product however we feel it is louder than we expected. We had hoped for it to run while we slept at night but it’s much to loud. But the product does a great job with picking up our two shedding dogs hair! I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent cleaning power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to imagine a small, round vacuum that travels the floor, picking up dust and debris like magic. My carpet is 20 yrs old and this little machine brought back brightness to my carpet that I haven't seen in 10 yrs. Quite impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box easy to get going and program. Runs great

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was little skeptical when buying thinking it wasn't going to be good enough for me. But when arrived and saw it clean my floor i was amazed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Haven't used the mop yet, but it's so easy to set up to run and walk away, easy to clean, highly recommend, except I got it on Deal of the Day for $199, so maybe wait for a deal, not worth $800

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIVED USED! My Bob arrived in a damaged and retaped box that still had the stickers from the guy in Maryland who'd previously received it. I have it charging now to see if it will work. I love my old Bob, so I'm hoping this one isn't a reject. Still.... I paid for a NEW product and not a damaged box return.

    I would recommend this to a friend