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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,221 reviews
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Stuck all the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item as it was not able to navigate my household and would get stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It actually works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs on its own and it does work then goes back to the charger

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great little helper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a real time saver. Just let it go in a room and it will take care of the bulk dog hair. It even did a pretty good job under the bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent floor cleaner. I schedule it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweeper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite love my bobsweeper. Picks up everything

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Save my knees.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm tired of crawling on all 4s attempting to clean under the beds in my home. This vacuum solved that problem. It's a fine experience to have clean flooring under the beds without having to move them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre at best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says it’s a smart robot this is the dumbest thing I’ve ever seen supposed to be able to vacuum and dock itself half the time I have to use the remote to get it to go to its dock pretty much useless

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vacuum!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife -- she loves it. Gets the job done!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great new maid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super strong motor, great suction machine just works great, I wish the moping system was a real one like the one you can add to the vision but is decent. Absolutely beat having to schedule time for vacuuming

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    bObsweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. It tends to drive around circles the same areas and it gets stuck everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this one. Recommend it for household use. It is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of this world!! Worth every Penny I paid for!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Took me an hour to mop the floor. The vacuum does not pick up very much and stops several times before finishing the floor. A simple hair can make it stop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing performance, zero customer support.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate leaving negative reviews, but this product has been very disappointing. We can't get it to run correctly at all, and the overall performance is terrible. To make it worse, BB would not give me any support. No exchange, or return, or anything to help me feel better about all the money I wasted on this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the whole house done. Goes under bed, over the rugs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine to help kep up with my 2 huskies. It comes with a two way light fence that works great, until bObsweep nudges it and moves the fence. So there is a little learning curve there. my hardwood floors feel great after bOb gives them a good dusting.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not worth your time.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke after a month of use, probably 3 times a week, just in time for me to miss the return window at Best Buy. customer service was great and issued a refund though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high power. I have had the roomba in the past but BOB seems to have much more power. cleans well the carpet has the path marked in it. Picks up pet fur too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lazy Dayz

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and don't have to do much.. never thought these were worth the money but since it was a deal of the day, it was worth it.

    I would recommend this to a friend