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Customer Ratings & Reviews

Your price for this item is $199.00

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,221 reviews
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Worked great for 2 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first robotic sweeper. I needed it because of dog hair mostly. The first two days it worked great! Then on the 3rd day, it went up under the counter and would not turn around. The next day we reset it and tried it, this time it did not detect a ledge and fell down the one step to the family room. At this point I brought it to my local store to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little guy gets stuck quite a bit, but the picking up power is great

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Works ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well on floors. It has some trouble navigating my area rug.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Boop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the cleaning routine. I’m looking forward to buying a second one for the top floor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great CS, great marketing, so so roboavc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like this but final execution of product, lacking wi-fi and other features, as well as tall and gets stuck easily transitioning from hardwood to carpet.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    The laziest Bob I ever met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are so many robot vacs that work way better then this one. We have an area rug in our living room. I would say 9 times out of 10 it would get stuck and do absolutely nothing. Works great if you use the remote to drive it around every obstacle. Returned it and bought a Dyson V10

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not a moping unit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why they call it a mopping version. It holds no water. Terribly loud

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst vacuum ever! It makes SOOO much noise. Do not recommend it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum gets stuck on area rugs and is hard to program. Want to go back to the Roomba, sorry I bought it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 1 out of 5 stars

    Bob

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned, good only for pet hair, does not pick up anything else

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even at sale price is not worth it. Sweeping is ok, but the path is so random. Seems like a well built unit tho.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One of my Smartest Buys

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional product! Love it ! User friendly and easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Simple and Easy to maintain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple for daily use and cost-effective. Easy to maintain.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just got it but i dont like it because the remot control not working and the robut stop working

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleaning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this is working so good I recommend to people to order

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Just good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never can’t find a charger until all battery out , just return to store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent robot vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this vacuum cleaner a lot picks up lots of dog hair and sand and doesn’t blow it all over the house the only thing I don’t like is you have to watch it or it’ll go in areas sometimes twice. I bought it when it was on sale for 75% off that’s the only time I would buy it almost $1000 not on sale I would not recommend it at that price

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Poor man pay twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no user friendly. very loud. I tried to charge and had error. Followed instruction to reset the battery but did not work. It beeps also unnecessary. I got it with sale price but I feel I will end up buying better one again. Spend money on irobot. They are super!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    bObsweep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy, Robot Vacuum on sale at the time for $199.00

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bobsweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't work as well as I thought it would. the mopping function is hit and miss

    No, I would not recommend this to a friend