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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,221 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Omg we love Bob!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took one star off because Bob had a screw loose. When I took him out of the package I could hear a screw rattling around inside him. I was able to remove the dust bin and shake it out. The random screw falling out doesn’t appear to affect his performance. He has become a part of the family. Bob is my 6 year old daughters new best friend. She follows him around the house and loves to change his diaper (dust bin). Our main floor is all hardwood floors and we have 3 dogs. Our Norwegian Elkhound is a shedder and Bob does an amazing job of cleaning up the fur poofs. Bought this when it came up on deal of the day. The packaging, quality and ease of use is top notch (except the random screw that fell out). Love the little remote for controlling Bob

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time switching between hardwood and carpet with that lip, otherwise does great on both floors.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Using for bird messies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fir my new home. I have pet birds and hope it will sweep up their daily messies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up ok, but has to stay very clean, and is loud. Mop function is not a mop function it is a cloth you get wet and put on it to mop. Vacume part is fair easy to set up and use just not the mopping part.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Robot cleaner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 one for my house and one as a gift. Picks up everything in its way and can also mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 4 out of 5 stars

    Bob was banished to the second floor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is pretty cool and we got it for a great price. It does a great job on the masses of dog fur from our two collies. However, Bob can not handle fringe as you find on oriental rugs, so we had to banish him to the second floor which only has wall to wall carpeting and tile floors.

    I would recommend this to a friend
  • Cons mentioned:
    Height, Navigation

    Rated 1 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My vacuum did not circle and make patterns throughout the house during its cycle . it got stuck on everything even without the rotating beater bar. The height of the vacuum cleaner was too large would not go underneath some of my furniture. And it’s really not a mop it’s like a swifter pad and with no reservoir to fill up water do you have to make the pad wet yourself. I do not recommend this. Way to be much babysitting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. It does all the work for you. Fabulous price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No issues. Cleans and gets small particles in touch to reach places.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had wanted a robovac fro some time. Cleans well, a little noisy.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 2 out of 5 stars

    MEH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh. Just eh. Didn’t even care to try the mop function. It can’t find the dock, and it roams endlessly once it’s done cleaning- until it dies out somewhere. Not what I had imagined.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s doing what it said it would do so far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Robotic vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third vacuum, all still working. This newer version does not work as well as the original. The original goes over transitions better, this one tends to get stuck. Mop feature is ok, works off of pads, no onboard water storage.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Bob, we love to watch Bob do his job he vacuums the whole room collects all the dog hair in a timely manner and when finish it goes back to its dock. My pet Brutus he is an English toy spaniel was a little afraid of it At first, But quickly adapted we just love our new Bob I recommend it to every household thanks Best Buy for the great purchase price

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great for tile floors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. Turn it on and let it go. Works In large rooms. Only negative is that it is very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does a Great JOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really should read the directions sometime, but even so, this guy sure does do a great job!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Mr Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my wife. She love it. Bob clean the wooden wood four time a week. Just a little bit noisy,

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is a bit noisy but if you run it on a schedule when not home or not sleeping, you should be good.

    I would recommend this to a friend
  • Cons mentioned:
    Height

    Rated 4 out of 5 stars

    Good Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than I expected but holds more dirt than my other unit. Has gotten stuck a couple of times but usually works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this machine was easy to setup. battery last long time. cleans the floor great. picks up everything

    I would recommend this to a friend