Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,221 reviews
  • Rated 5 out of 5 stars

    Bob works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. My sheading 80 lb Dog gives it a real work out.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Robo Vac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Robot gets confused and does circles, also gets stuck on one or three area rugs, the largest one I have unfortunately. Works well in my kitchen when I just let it run but I would not vacuum nearly as long if I did it manually.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Bob gets lost

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob does a great job, but gets lost easily. I use the remote to guide him.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the household, perfect with dog hair .. a must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it’s amazing and efficient I will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my oldest daughter who has a big dog. She has been very happy with it. Great value for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not a good choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work if you have area rugs, even low profile w/o any real edges (i.e. less than a half centimeter in height and tightly woven). Battery lasts 20-22min fully charged, new out of the box.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Option for Robot Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far bObsweep has performed well. The only downfall is it will get stuck on shaggy carpet and then turn itself off. But no complaints on the hardwood floors, it picks up a surprising amount of dirt! We let it run while we are at work because it can be a little noisy, almost the same volume of a regular vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 3 out of 5 stars

    What about bob?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob can be frustrating as far as getting trapped and randomly turning in circles. I do not recommend the mop attachment at all it did not really do much. It does pick up a great deal of pet hair so that is a plus.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up did a quick test run and it sucked up almost all the dog hair on my floor. A lot of people claimed no mop feature however there is an attachment which is a mop pad that you have to spray with floor cleaner which is the mopping. Definitely going to be helpful to use that once or twice a week. Would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product and great customer service!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and great customer service! Would purchase from again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a great price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tiles and this device Sweeps very well. I got it on best buy daily deals for $200. Can't beat that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Easy to use. Picks up enough dirt and covers most of the floor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mini-use vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. "Bob" has the best owner's manual I have seen in years: helpful, concise, accurate. 2. Supposedly "Bob" offers customer service via email with a 3 day response. I have been waiting 17 days so suspect support is not available. 3. I am not convinced robs-vacs are really such a big deal but suspect that depends on your life style. This does not replace either my upright or my canister but it does provide frequent light pickup. 4. Design flaw: "Bob" has no recessed handle so picking it up to clean or empty is very awkward for someone with arthritis and negates one of the advantages it might have had. 5. I have used no competing brands so am unable to compare but "Bob" does seem to perform its moderate tasks efficiently. And it is kind of fun.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Thick dog hair sweaters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a device! This baby cranks out thick matts of dog hair in like 20 minutes of suction time. Only twice did it try to jump off the stairs but it's reliable to keep on truckin 99% of the time. This will make a pet owning parent proud as a gift.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    It’s a no for me

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this. Hair got stuck on the wheel on the first vacuum. Not smart at all, got stuck several times.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Carpets? I think not

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money. Carpets throw this robot into madness.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like this vacuum. Looks nice, and comes with a lot of extras. Setup was a bit tedious, and there is no app to help control things. Comes with a remote and a "virtual wall" unit, but does not come with any batteries for those. At it's normal price point, that should be included.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Just NO

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for $199 and I thought it was a great deal. Not only would it be stick in one small room for 30+ minutes but it would get stuck on things constantly. It ended up being more of a hassle than helpful so I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale, I don’t have carpet, just wood flooring, works great on it

    I would recommend this to a friend