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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

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  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,221 reviews
  • Rated 4 out of 5 stars

    Not really a mop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic vacuum! But its not really a mop. The mopping piece is just wetting a cloth and attaching it to the bottom. It mops for a few feet or until the cloth dries up. I returned it and purchased one with a water tank for continous mopping.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic vacuum for pet owners

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! I have had my bObsweep PetHair Plus Robot Vacuum for 3 years and 2 months now. It is fantastic! I have a Border Collie that has very fine hair that is about an inch and a half long and she sheds 365 days a year. My bObsweep keeps our carpets and hard floors clean with no effort from me. I put him on a schedule so every day we come home to a clean house. This is a Godsend for my allergies! Their customer support is extremely responsive and helpful. I called customer support a couple of times with questions and the responded quickly with the right answers. They also followed up with me to check that my questions were completely answered and that the answers provided the expected results. Finally, 37 months after purchase when something on Bob went wrong and he had no suction, they fixed it for free, even though he was a month out of warranty. When Bob came back, he was like brand new. I would recommend a bObsweep robot vacuum to anyone who wants to keep their floors clean pushing a vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vaccuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Cleans and picks up even more dirt and dog hair right after vacuuming with my regular vacuum. Excellent cleaning power. Very pleased. Worth every penny.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery die quickly. Dont clean very good. Get stock everywhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It’s Super..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all we had the competition by far this is much better. Keep Floor and carpet super clean.Customer service (Gabe) Is one of the best customer service people I’ve talk to great asset to their company. The Bob runs clean and smooth. Loves to do his job. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy once again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this also for my son new apartment so he can keep it clean with a touch of a button or app from his phone

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Good robot vacuum!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working great and it’s very useful to me and my family. It has a great suction with a powerful battery supporting it. It finds its way all over and cleans up all the hair on my carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top notch household helper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second BoB, and l love them both! Makes a huge difference in keeping kitty fluff and dust under control every day, with minimal efforts on my part. Thank you bOb!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Helps with the craziness.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three dogs and two kids to look after so when we can rely on bob to sweep the floor for us, it’s a big help. The kids also love watching him roam around the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a magnificent piece of machinery!!! I had wanted to purchase one for the LVP in my new digs but was skeptical. Amazing what it picks up and fascinating to watch it go to work. I have witnessed Bob maneuver in and out of a tight corner with an end table and heat vent and yet turn & retreat at the top of stairs. I am never going back to antiquated push vacuums! Ps....Daniel and the CS crew at Bob’sweep are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helper for pet hair and dirt in general!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my Bobsweep for a christmas gift! He worked great at first then about 5 days later he showed a code that there was a problem with the bin tray. I contacted the company and the service was excellent. They paid shipping to send him to them and return him to us after servicing him. He works wonderful now! We have to large german shepards and a cat so there is plenty for bob to pick up after! It's nice to come home from work and just press the go button! Absolutely love him!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bob gets the job done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my little guy. He really does a great job! I have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my pool table. I also have two more for the house and it does an excellent job! Only negative is it struggles to find the charging base once it's done cleaning. Never tried the mopping feature so not sure how well it works but overall a fantastic vacuum!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Robot vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected Does not pick up much , a swifter vac dies the same and it costs 30 dollars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bob Pethair Plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Robert" does a fantastic job vacuuming up cat hair and cat litter. It amazed me. He does get lost in the legs of the dining room chairs though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love bob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like watching hin clean and controlling it. Hes like an rc car that cleans. I nicknamed it boom-bob after a video game robot (Valorant).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not egfective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does mot do well on German Shepherd hair and gets caught on every rug no matter how thin. I would not recommend

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful upgrade from my handheld vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase! Helps me keep up with my dog’s shedding and always leaves my home spotless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality vacuum!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Robot vacuum, they are both awesome but when it comes to suction power bobsweep rules!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Bad purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t clean well. Hits the wall a lot. Also leaves dust behind.

    No, I would not recommend this to a friend