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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,221 reviews
  • Pros mentioned:
    Cleaning performance, Pet hair removal

    Rated 5 out of 5 stars

    Neat vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sweet vacuum esp if you own pets and have kids

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Noise level

    Rated 2 out of 5 stars

    Don't waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last long enough to finish my first floor. Gets stuck on rugs. It's easier to vacuum myself then check up on where it got stuck. Also is very loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bpb

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it did take a while to train Bob to do what I needed, he’s been great. I highly recommend it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Noise level

    Rated 2 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on a good sale. Item is really loud but it does pick up good, you have to not leave on charger for multiple days, the battery will be affected

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    We calm him BOB!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sweeper. A little loud. But does great on our hardwood floors.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but its just a little bit louder than I thought that it would be.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Like It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions for setting up the program are hard to understand. I had to get my grandson to program it. Doesn’t always want to go back to the charging station by its self. Most of the time I have to pick it up and take it back. It does A good job of cleaning my floors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Bob Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros Very powerful motors Easy to use Cons No APP connection

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order charcoal but recieved champagne. Does well at picking up hair and dirt. Louder than i expected.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Not user friendly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited about this robot vacuum. However, this vacuum kept getting stuck on rugs and under furniture. I thought it would know to stay away from those areas but it did not catch on to the floor plan.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 1 out of 5 stars

    Pretty useless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing doesn't do much of anything useful, it'll clean the same area continuously and it's not once managed to find its way back to the charging station before the batteries run out. It will only work on bare floor, and it will drive over my pets' food and water bowls before getting stuck and shutting off. It's also picked up a lot of scratches and damage from lord knows where. If I had paid the full 800 odd bucks asking price for this thing I would be livid, as it was $200 was too much. Save your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum has been working out so far. Good buy and happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its realy good helps alot work by it self and you can place it on timer

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    We love Bob he cleans up all our pet hair

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent vacuum, We love Bob he cleans up all our pet hair

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not good a remembering to vacuum so this is a lifesaver

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud and not powerful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is sooooo loud! It does a mediocre job. I wouldnt buy it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Set it up for a daily cleaning!! Easy to clean and keep maintenance on. Has some trouble transitioning from bare floor to carpet, but is able to do it most times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Lots of settings and easy maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and set up vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to get set up and working. Seems to have all features you could want, programmable and a remote control with lots of options. I had it out of the box and cleaning in just a few minutes. I was able to purchase this on sale so at full price I wouldn't call it a bargain but fair value.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 4 out of 5 stars

    Some issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not always get into the corners. And it does not charge all the way.

    No, I would not recommend this to a friend