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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 3.9 out of 5 stars with 1221 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers love the Bob PetHair Plus Robot Vacuum and Mop for its cleaning performance, pet hair removal capabilities, and ease of use. Many customers have issues with its navigation, noise level, and battery life. Some have also noted that the vacuum is too bulky to fit under furniture and experiences charging problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,221 reviews
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Cannot return to the charging station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning it never could return to the charging station. I thought perhaps it will learn it slowly and wanted to give it some time at least 30 days. Now I discovered that it is not returnable after two weeks of receiving the delivery! Now I am stuck with a junk to carry it every time after use to the charge station! I recommended one of my friends at the same time when I bought it. Fortunately, her unit is not having the same problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Try again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor performing "robot". Unless you want to manually control this thing every time, or have a flat for work no obstacles in the way, is a waist of time and definitely money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bob! I tell everyone he’s my new boyfriend because he cleans without complaining! I do believe quality matters and from what I’ve seen, this is a good one. I bought it on sale so the price was right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well but doesn't like to change floor types.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but doesn't like to change floor types.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum ever! Now I can wash clothes and clean the floors all at the same time. Pick up debris efficiently. The best part is the price I paid for it on sale. I bought 3 and going to give them away as wedding present this summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded the mopless version for this version. So glad I did. Keeps up with daily cleaning, teenagers and shedding dogs. I still do routine deep vacuuming/cleaning on the weekends but it is less thanks to daily cleaning routine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    horrible, doesn't work and want to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bob sweep is not worth the daily deal. It doesn't work and doesn't do what is expected from manual. We are very upset we purchased it and would like to return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Save time and money. Buy a different cleaning bot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save time and money. Go for the ecovacs or roomba. This will bump around under a small table with no chairs until the battery drains. 1-10 times it may be able to get itself out of a situation. I gave it 2 stars only because if there is no furniture and you move everything out of the way, it does a decent job or cleaning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what can I say! Bob is awesome able to vacuum and mop my home even when I’m not here, absolutely love this robot, I told some of my coworkers about it and they now own Bob also ,great purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love my lil bob though!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good but going to return today because it doesn’t get everything like I’ll put carpet freshener down and it does not clean it all up.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldnt watch tv while this ran because it was so loud

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Frequent maintenance needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...when it's working. I've had this for a couple weeks now. At almost every use it has stopped working and required some maintenance or reset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I need to return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worse thing that I bought I want to return please

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one! I can’t say anything bad about them. I haven’t even used all the settings or mop yet. Home under a remodel. I would definitely recommend buying one.. two Or three like me!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well It does the job but not as suppose to do it it’s ok o got it on sale so it is ok

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    im not happy with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it because this machine get stuck in the carpets or rugs so I will return tomorrow

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cleans ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s average. Customer service is very helpful should you need any parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob is my new best friend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob does a great job cleaning my wood and tile floors. I’m so happy to just push start and Bob does the cleaning for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Robot vaccume

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok it doesn’t do anything different or special just a vaccum

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic robot vacuum , not smart at all, lack of technology, bought it and regretted

    I would recommend this to a friend