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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,497 reviews
  • Rated 4 out of 5 stars

    Newest pet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, the huge improvement over the old hoover. Was picking up such fine particles. I don't think the uv is enough to kill micron life but I'm not entirely sure. I do know it's great, a little dumb but works great cleans for over a hour an half before it runs to the charger. This thing is a pet. You will have to empty clean and make sure it's not stuck, will eat your socks.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Bob picks up pet hair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the pet hair but struggles to pick up much more.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Wasn't impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum had so many issues. I set it to go off at a certain time each night and never ONCE did it make it back to the docking station. It continued to get stuck between a mat and a cabinet. It would also just start in the middle of the day. I would put it back on the station and within sixty seconds she was back out there trying to vacuum. Once it got stuck in my bathroom for about ten minutes - it kept going over the same spot again & again. I moved it into the hall and somehow it immediately made its way right back in there. Next to the docking station was a large pile of dirt that it dumped everytime it was on the dock. Overall, I was not impressed and returned this guy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Fits my needs well. Gets hung up on rugs fringe but I pick those up before running vac.

    I would recommend this to a friend
  • Cons mentioned:
    Height

    Rated 3 out of 5 stars

    Looks nice but didn't work for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum looks really nice and has a digital screen. As far as getting the job done, it wasn't able to get over the thresholds in my home...so I had to manually move it from room to room. Also it's sort of bulky in height do it kept getting stuck under my tables; it also got stuck on area rugs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good for hard flooring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate. Does good job for maintenance cleaning. Not real valuable for carpet cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swept Away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very glad I bought this vacuum/mop at this steal of a price. I'm equally glad that I bought one for each of my children. I bought 3 for less than the original price of one, and am thrilled to have had them for gifts. My children don't have pets, but they just love the way they work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price excellent quality the prices,only non liked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now the bobsweep pet vacuum is good. I needed something to help me vacuum because I have a pet Pug and she sheds like crazy- this is my go to when i don't feel like vacuuming. I would have to vacuum every day with the amount of hair my dog sheds. So this little Bobsweep is REALLY helping me out. I would recommend. I'm still trying to figure out the remote.. I would recommend this product and its much less than the other vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 3 out of 5 stars

    Does pick up hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does pick up hair but takes 3 hours to vacuum a rug that takes me 5 mins to do myself. So if you let it go all day when your at work it would be perfect. I have too many corded items in my house and it gets hooked up on them and needs to be reset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    I love my Bob

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob has a tough job! He gets all the dog hair up and gets the floor clean. He works well on wood floors as well as carpet. I had to contact customer service once and received the best service. The remote control is a great asset if you need to clean just a small area. I haven't tried the mop feature so that I can't rate.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't replace regular vacuuming but it's a good adjunct. Tends to get stuck under and around things.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price.. and very easy to use..hope it last

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Great purchase!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Bobsweep! Picks up all the dog hair and dirt! Use it everyday’ Floors never looked better!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT WORTH IT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is NOT worth it.. worked for about 6 months and quit working. Mop portion never worked. Threw away. wasnt worth it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great on pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This appliance is great on pet hair. I am still mastering getting it to run all over all the time!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet but got it for a good price on Black Friday

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t do well on lengthier carpet but it’s good on everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Good product and great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product - have used it several times. Sweeps up pet fur nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob does the job, Not the smartest robot vacuum however is cheap and cleans pretty well!

    I would recommend this to a friend