Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,497 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    easy way to mop the floors.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing for doing a daily cleaning as we have 3 dogs and 2 cats. They leave their hair every where.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever. it cleans and does a great job, don't expect it to do dishes and leave it all shiny it sweeps and it is awesome. The customer support, is super awesome too

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Best thing ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I’ve ever made. It works great on my tile and carpet. I love that it sweeps, vacuums, and mops... all in one! You do need to change the brushes depending on the duty it’s doing, but it comes with everything you need.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Solid and reliable

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob has been such a solid companion. It cleans well even the carpet. I've had it for 2 years and I really liked it. I had to pay $30 to ship it to get it fixed at some point but it came back as good as new. I really love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping it’s great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gift for my mom. I’m hoping she spends less time cleaning and more time having fun!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Small easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the work picks up most of the pets hair and dust

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brushes wear out quickly due to its sensors not stopping it and getting stuck. You have to babysit Bob to constantly redirect him.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but can not get out of corner and can not find its way back to the charging dock.. always seems to be lost in the hallway. I always have to carry it back to the dock to charge. needs improvement..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great helper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This boy is a great help to keep my floors nice and clean. My daughter and my wife, for some unknown reason are loosing a lot of hair all over the house. It’s not nice to see your floors with hair all over. I’m happy with my helper.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Poor design

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has fundamental mechanical and electrical design flaws: 1) Mechanically it is designed in such way that it can't even go over very low profile floor mats in our kitchen and basically gets stuck at every one of them indefinitely! 2) Electrically the software and navigation is so poorly designed where it may stay in one area forever and never move to other parts of your floor, regardless of any obstacles. It is very pretty and slick design though but not practical at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Very good vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this vacuum on my hardwood floors. I have a yellow lab puppy. It does a great job cleaning up his pet hair. It has a decent size tray. I have to empty it two or three times while it’s cleaning the 3 rooms.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for capret

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is not for with rag or carpet. It runs less time and would not move at all in carpet. NOTE: I removed the mop before running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleans every corner

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! it's like having a pet the cleans for you. Very easy to use and very easy to clean. I love to walk on the carpet after I use it, it feels like heaven

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 3 out of 5 stars

    Ok purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a deal of the day. Works great on carpets. Better for smaller rooms. I like that it has a remote and a floor sanitizer.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 2 out of 5 stars

    To noisy...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very noisy and goes where she wants not where she should, repeats the same place over and over again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. There is a power switch on the side that keeps getting flipped when the Bob sweeps around one piece of furniture, which is obnoxious but otherwise this vacuum works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bob, I love you!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Sooooo happy with this purchase! Dealing with housework and having health issues is not easy. Bob takes some of the stress off my hands. I really do love Bob!!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    my first bob

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was hesitantt about purchasing this but jumped on it when i found on deal of the day. does as advertised. great on keeping house tiddy with all the pet hair around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love that it mops, too!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it... it's been working well, and I really like that it can mop as well as vacuum, because that's been a great feature in our home, which has a lot of ceramic tile. Glad we picked this one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, helps with household of small children

    I would recommend this to a friend