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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,497 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all that was stated it would do. Have not used the mopping feature yet, but it does an awesome job on my wood flooring.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, BUT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, quiet, nice charging station, BUT...WILL NOT GO EASILY FROM FLOOR TO CARPET

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing robo Vacuum!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this and it is amazing! It vacuums rugs and floors really great. best purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using 'Charlie' for about a month now. I have a very rambunctious kitten who likes to leave a lot of hair around and LOVES to terrorize Charlie. He will run, jump, slide, shove him around and Charlie just keeps going. Have not used the mop feature. He does not do the best around corners but goes will over rugs and picks up everything he comes across on the hardwood. Due to the cat, Charlie has quite a few scuff marks but it is cosmetic and he is still doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this vacuum for my mom for Christmas and she absolutely loves it. We would definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum very good, easy to use and my wife love it. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked at the costly Roomba and just didn’t want to pay that much. This does a great job and I could not be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm stuck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a little (lot) trouble going from one surface to another. Sweeps and docks perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great robot vacuum, easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is really efficient. It makes cleaning so easy. Nice remote and easy to operate. Definitely recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Longer Dating Bob

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I have an irobot that I have been using for over 5 years with no issues. But after reading the reviews for the BobSweep and having pets and hardwood floors, I thought I would give it a try. Unfortunately, this robot just couldn't stop getting stuck even in the smallest of barriers, such as; bar stools with a flat bottom, it would get stuck and stay there, rugs; make sure the rug does not have any black in the pattern or a dark color. I found out later it messes with the sensors and Bob looks like he's psycho or dancing Salsa. Also, Check to see what kind of "pile" the rug is. We just got a beautiful rug in the living room, the rest of the floor is hardwood, and it appeared that the pile which is very short, and sort of "velvety" to the touch, was irritating for Bob. He kept going round in circles, getting caught on the low edge of the carpet and He just kept repeating the same circular motion. I was finding myself having to "prod" his little behind to get moving. Yes, I got to the point of kicking Bob and saying a few choice words. By this time, I was pretty frustrated after experiencing the inconvenience of babysitting a vacuum. Just like fate would have it, I packed him up and began to head on out to give this guy a farewell, and noticed I was one day late. Bad Day! Really Bad DAy! So I gifted it!!! To my Stepdaughter and her husband. Fortunately, Bob performed like a champ and they are happy to have him as part of their family. Their carpet is beige and they did not experience any quirks like I had. I Invested in another irobot and life is good once again! BTW after paying $300 for this bad boy, Best Buy dropped the price almost in half, a week or so later. That was sorta a red flag for me to stay away from Bob. The end of my Love Story about Bob. Good Luck!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Tells Vacuum Where to Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Father-in-law hated to vacuum but now loves to use the remote and tell his vacuum where to go! It does a great job for him!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be a negative 5 stars. The 30 day warranty only good if you purchase directly from the company. It is not for pet hair, not good for much of anything, the brush plugs up before one room is done and it shuts down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job BOb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up. Great price and fast shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this almost one month ago as a gift for my daughter it cleans very good and she is happy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great floor vacuum for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product so far. It was an early birthday gift and I would recommend this product to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    picks up well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this picked up a medium-sized french fry! a little loud and wish it had an app for phones but love it, otherwise

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does ok when I’m not getting it unstuck from the counters, chair, couch, and other things. It has a hard time going back to the docking station.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product but..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I had was there was a cover on the on/Off switch to protect it during shipping. Once I got it off, things went great! Bob learned the house within a week. I had to learn to turn on the barrier each time Bob was vacuuming. It picks up fur and papers, cat food pieces, etc very well. Very well worth the money!!! Picks up better than expensive vacuums. I am thinking of getting another one for the upstairs . I haven't been this impressed with a new gadget in a very long time!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Just like a car toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get stuck a lot and so hard to find it way home; not a good house keepping .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it meets my needs for a dirt free home. It is easy to setup and run.

    I would recommend this to a friend