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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,497 reviews
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Love bobsweep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. Cleans well and pickup a lot of dog hair that you can’t even notice were there before cleaning.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Total Piece of Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worthless, abysmal and wildly overpriced product. Gets stuck on EVERYTHING- under the couch, under the baby playpen, on the kids' rocker seats. It gets confused and won't go from the hard floor to the rug, but it WILL throw itself off a 4 inch drop into our den. I got this floor vac on a steep sale (under $200) and I still regret the purchase. Charging over $600 for this is borderline insane. I would imagine there could be a better floor vac in 1997.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great. Had to return this one because I purchased another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Bob is now part of my family,, Easy to use Good product

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    great pet hair cleaner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this item. It’s does a pretty good job vacuuming, especially with all the dog hair.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to use. Would definitely recommend. Haven’t had any issues for over a year now; since purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I SHOULD OF BROUGHT 2 MORE FOR THAT PRICE AND GAVE AS GIFTS TO FAMILY I LOVE IT

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Floor beast!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a nifty little beast for the price. Picks up a lot of stuff, easy to maintain.

    I would recommend this to a friend
  • Cons mentioned:
    Height

    Rated 3 out of 5 stars

    good sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does keep tidier floors, kind of bulky but for the price its good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fit for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read the reviews and was encouraged about the product. I have 3 large dogs and wanted something to supplement my vacuuming. While I didn't expect this vacuum to take over the chore or be perfect, I was hoping for it to work. I have yet to have one complete vacuum session without encountering errors. My bObsweep errors out multiple times and I spend more time troubleshooting than anything else. I attempted to return it, but found out there is a 15 day return policy. I am now stuck with it, so I am discouraged by the purchase, because I really wanted to like, if not love this product. Unfortunately, it really has not lived up to the hype.....or other reviews.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob has been a lifesaver for this mom of 5 young kids! As you can imagine with 5 small kids and 4 dogs our floors are always dirty, I love being able to come home to clean floors in the evening. We did have issues with the bin breaking after a few months of use. I contacted the company and they immediately sent out a new bin for us.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Vacum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacum leaves my floor free of pet hair and dirt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customer service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, but spend the extra money and get the upgrade version. Wonderful customer service for all Bob products!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get it running right away.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Workhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Who cares about the little bit of noise, it's working.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bObsweep - Bob PetHair Self-Charging Robot Vacuum & Mop works as expected for a robotic vacuum.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Keeps going around in weird patterns,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept going around in weird patterns. In the end when it ran out of battery, it hadn't covered the entire room, thought it kept cleaning same spots over and over again. The other major drawback was that the main brush wasn't always operational, it rotated only once in while during the cleaning cycle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Berke Ayazli

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice vacuum. Fast, smart and cleaning good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Love Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Bob. He cleans and is quit entertaining. Does a great job. So glad i bought him

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it is intended to do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have to many obstacles around the house and a 9 month old. It keeps getting stuck under the front of kitchen cabinets but is efficient

    I would recommend this to a friend