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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,497 reviews
  • Rated 1 out of 5 stars

    Burnt carpet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other brands worked better--most importantly, they got stuck less often. It will even burn your carpet when the tires spin in place because it is stuck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good robot vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been thru quite a few robot vaccums with 3 dogs and what seems like an endless amount of dog hair. This one lasted the longest. The only problem we’ve had is having to change out the side brush, because it would always get tangled so easily.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recomended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets stuck too easily on rugs, but cleans very good on tiles.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    goof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good for pets clean........................

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one as a gift. But love my bobsweep I bought for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good device I'm glad I bought it and cleans well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very worth its purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has performed exactly as described and is very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love Bob!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is a busy bee! Gets around my home very well, love the way he can get under the bed and other places you would not be able to get to with a vacuum cleaner. Had one problem with the collection bin, contacted support on the phone and they sent me a new one, Bob was back to work inside of a week! No problems since.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope by pass

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope do not waste your time mines is not working and have not work properly since purchasing it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Where have you been all my life?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect - just turn Bob on and carry one with my day!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweeps up pet hair easily Helps with wife's allergies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fun and useful vac. I would suggest a larger case for the dirt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Sometimes it gets stuck or goes in circles for a while but that's common

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great to picks up dog hair very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Robot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have an extra hand to clean! Love the mop option. Great appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome to have help!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Auto mode with UV and the Bobsweep doesn't bump into white baseboards. Sometimes it sweeps the same area but just picking it up to the area it misses and restart is quick and easy. The floors could look clean but after 10 to 15 minutes you will empty a good amount. Picks up dog food too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helping hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this little helper does a great job. Our house can be somewhat challenging with different obstacles but for the most part Bob does a great job. I was hesitant if this would work in our house. I am pleasantly surprised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I'm loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I hate sweeping and Bob does a tremendous job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product great value! Love the features and convenience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot handle uneven surfaces very well..............

    No, I would not recommend this to a friend