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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,497 reviews
  • Rated 3 out of 5 stars

    Good suction, bin capacity but

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it could not manage to get from our linoleum floor kitchen to our average height carpet. I ended up taking it back as we needed one that could accomplish this task.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Not as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it because I have two dogs that like to shed… I have to manually unclog it constantly because nothing goes into the bin. Also it gets stuck everywhere. Most of the time I have to control it in order for it to go anywhere past the 5 foot radius around the charger

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Bobs per iRobot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the product. Didn’t transition smoothly between surfaces and it had a hard time finding home base.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I was expecting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to help with pet hair & dirt in between our weekly floor cleaning while at work. It does have good suction but it gets stuck on my area rug a lot and will suck up cords and my tree skirt. It does not fully clean my floors after running it a full cycle I had a partially swept kitchen & living room floor so I had to sweep anyway. It doesn’t completely clean one area. Also hair & string gets tangled up in the brush. The side brush got all torn up after it got stuck on my rug and was just spinning & spinning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love bob he is part of the family lol i dont care for the mop feature but the vaccuum is a plus for keep dust and small particles picked up between sweeping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans easily, not too noisy,still learning to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real help. My cat doesn't trust it, but not afraid. That's a plus. Not too noisy and I am comfortable letting it run in one room while I am in the other. Keeping it...the red is beautiful.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Not a good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely not worth the money! It gets stuck on everything and goes in circles!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better than expected, powerful and intelligent.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Took it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some people this robot may be perfect for my house it was not. It only sometimes got stuck under my kitchen cabinets or on my area rug, but not all the time. And sometimes it would clean the whole room other times I would find it going over and over the same 3x3 ft area 4 times or more and then other areas of the room it never touched. I basically had to be in the room with it when it was going and I’d would need to vacuum after it had ran to get the areas it missed. Great concept just didn’t work for me so I returned it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these, one for me, one for my daughter. She just put in new hardwood floors throughout and has 3 dogs and 2 cats. Thought this would help with pet hair control. It does pick up, but, it gets stuck at every little obstacle, like carpet runners. It’s also very loud. My daughter set timers twice and it never moved. I’m not even going to open mine to try, taking them both back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a sweeper. Works well on dog hair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to make mom smile. Great investment.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because on sale. I picks up a tremendous amount of cat hair. Sometimes it seams lost but would have to pay alot more for wifi mapping. Does hang on tall rugs and under lip of kitchen cabinets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Bob

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob does a great job even though it does not have a mapping system. I just put all my chairs on the table and move the items I need to and it does an amazing job. I'm always horrified by what I find in the dirt trap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing can clean

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little thing. It really does clean up very well. One time I thought it was not picking up the dust on the ground and I passed a cloth over and it was surprisingly clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bob can’t do it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on ledges and behind things but don’t have throw rugs it’s a grudge match

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob gets stuck a lot and doesn’t pick up very much. I like the larger bin size but the older vac I have that is slimmer and has a smaller bin works better

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Stuck easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just didn’t perform very well. Got stuck on flat rugs. Didn’t clean very well either. Returned it after 2 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    collects all of the pet hair!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a christmas gift for my mother. With 2 cocker spaniels there is constantly hair everywhere! She doesn't sweep nearly as often anymore and this thing collects SO much dirt that you would be amazed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could do better.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bobsweep works but I can't say it does the most outstanding job. It has a hard time docking and tends to get stuck under furniture.

    No, I would not recommend this to a friend