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Customer Ratings & Reviews

Your price for this item is $669.99

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,497 reviews
  • Rated 5 out of 5 stars

    bObsweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it... I have yet to use the mopping feature, but will get to it soon.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Robotic Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done and is able to move from hardwood floors to short carpet without difficulty. It is also able to find its base. We have an open floor plan and it does well. I really like the freedom of not having to vacuum myself. It's a little louder than I would have liked but we just run it when we leave to run errands.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited after reading all of the reviews. I had a Roomba previously and loved it but unfortunately it died. I decided to replace it with the bobsweep. I have to say it did pick up a lot of dog hair and has a larger capacity, but it got stuck EVERYWHERE and it was so random that it would miss large areas of the room. It would get stuck on the edge of my carpet (not plush carpeting, just an oriental rug without fringe) because it couldn’t clear it. The same happened with a larger threshold. The Roomba had no troubles navigating these places. Additionally (and this was my fault for not reading everything prior to buying) the “mop” function is essentially just a rag that you wet and it drags across the floor. The good thing was is I hated it and I contacted bobsweep. I assumed Best Buy wouldn’t return it being that it was used but Bobsweep returned it no problem. They even paid return shipping. I will be using the refund to reinvest in a Roomba.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Was a good friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my bobsweep a few times a week. It did great picking up dog hair and other dust, etc on the floor. It was quick and did a great job. I used my IRobot Braava to mop afterwards and was always amazed at how clean the mop pad was. Unfortunately, not long ago, bobsweep decided to give me a code and not sweep. I brought it in to have it serviced and found out I was going to be credited for the cost because they didn’t service them any more. I purchased another sweeper but, I miss bob because his trash container was much bigger than this really expensive one I have now! Miss you bob!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal
    Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog and cat this works great picks up hair better than the vacuum I use the only problem was it got stuck under my table with the chairs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May or may not be for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much time to vacuum, so this helps, but does not replace the standard vacuum and mop in my home. CONS-I was really hoping it would get all the crumbs under the table (kids!) and it will, if I set the laser fence and move all the chairs, but then it would only take another second to use the regular vacuum. Also, it sometimes gets stuck under the kitchen cabinets and is fairly loud. PROS-It actually works really well and has a brush that gets the edges. That could speed up the manual vacuuming, not having to go to the walls in a bigger home. If you don't have obstructions, you could run it while you are away and when strangers come to the door it would sound like someone is home. CONCLUSION-Depending on your home layout, this could be the best thing ever or you could spend the money upgrading your home theater. I would highly recommend this for some applications, but tell you to pass if you have a lot of furniture or time to do the vacuuming yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    A Great Choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is a great little sweeper for my apartment! I have a cat and he gets alot of the litter up that way I don't have to! If you're looking for a good sweeper for a great price, this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Good but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but wish that it would map out the room. It just go which every way it want to. It misses spot here and there. But for the money it does a good job of picking up my Puppy hairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE MY BOB. He is amazing and my 4 kids love him to help around the house lol

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Nope. Nope nope nope.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, idk why it says it’s discounted so much. The price almost anywhere is around $200. We purchased BOB cuz the big discount we thought we were getting so that was a bummer. Bob worked wonderfully for the first, eh, week or two. Now he seems to just “move around” his vacuum maybe runs 1/4 of his run time. Ontop of that, he vacuums the same 4ft area OVER AND OVER and his setting is set move around the whole house. He just seems to go in circles. His stair sensor thing only worked the very first time we ran him, after that he never stopped himself at the stairs again and took a tumble. He gets stuck ALOT and has a hard time finding his dock no matter how open the house is or where we put him. I’m bummed, gonna try and sell it and take a loss :(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum. Can't handle area rug transitions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I think this is a good vacuum. This is my first robo vacuum. After only a few uses I think it does an OK job picking up dirt and other small objects. Pros: Great price. Sleek look. Great remote control. Many cleaning options. Cons: Does not transition between wood floor and thick (.5") area rug.The vacuum gets stuck for a long time or doesn't make the transition at all. I don't think the vacuum would have any difficulty going from wood floor to carpeting or thin area rugs.. The vacuum pushes small rugs around and gets caught on tassel of throw rugs. I would still recommend this vacuum just not in a house with wood floors and thick area rugs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, not as loud as my old one. Pattern covers the room adequately. Transitions from hardwood to carpet with ease. Love the self docking. Haven't used the wet mop yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    too much maintenance and having to watch it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is an ok vacuum. I was in between giving it a 3 or 4 star rating. I don't like the level of maintenance it needs. I previously had a samsung powerbot and probably would go with that again. This requires a weekly cleaning and I kind of wonder if it just makes sense to clean myself. The sunlight from the back door would blind the camera and make it stop vacuuming and it would give error code 4 a lot. It was usually that the sensors on the bottom needed to be cleaned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Does a great job with the pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, not too loud and picks up the pet hair on the hardwoods. Gets stuck occasionally on the carpet and won't go on the carpet that has the black stripes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    bObsweep is my BFF

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bObsweep has been part of our household for several months now and I don't know what I'd do without it. I run it every single day and love that it can just go about its business. It's been super helpful especially since we added a new puppy to the family. He doesn't shed but he sure does love snacking and leaving crumbs all over the place like his human siblings (my kids). Would highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Bobsweep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it works pretty well, just have to make sure everything is out of his way and he don't get tangled up in cords and things.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Fail going to the charge station

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but it just don’t return to the charging station or it takes like 30 - 45 mins to return. It little loud when it sweeping at night you can hear it super Noisy. I like everything of this of this machine. Guess I have to looks for a upgrade one. Hope the next one the sensor better build in to return to stationer charge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift for my mom who has two dogs that shed. The house is mainly hardwood floors and it works well. It does have a hard time vacuuming on the shag rugs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    No more dog hair

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs beyond expectations but it is a little louder than I was hoping for. Still does everything as advertised and then some.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bob was exciting opening the package and the personalization touch they add with a birth certificate. The actual device however is very noisy and doesn't jump onto or fall off rugs well. It just gets stuck and dies. Even when I don't put it in an area without a rug, it dies before getting back to its charging station. I think the Shark robot would of been a better investment.

    No, I would not recommend this to a friend