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Customer Ratings & Reviews

Your price for this item is $669.99

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,497 reviews
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Not replacing sweeping and vacuuming, but helps!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a decent job keeping my hardwood floors clean. It does get caught on some varying floor levels and transition pieces.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful at picking up pet hair!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Bob because I inherited a cat and dog. I'm handicap so not able to do my own vacuuming. I was worried that this little machine wouldn't be able to handle that much fur. I'm impressed with how well he does. My mom and aunt are now in the process of getting one for themselves because of the geat job he is doing for me.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Ok, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does ok, but not as good as I hoped. I wouldn’t be able to let it run when I’m not home. This runs in random patterns and doesn’t track where it’s already been, so it runs over some spots multiple times & misses others. It also gets stuck under the furniture a lot and has a hard time finding its way back to the base to charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Picks up a lot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up a lot. I only run it when home because it gets stuck on the floor to rugs transitions and under my beverage refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob my love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob makes my life so easy, cleans every corner of my house. Can’t live my life without Bob.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as the Deal of the Day so that we could have a second robot vacuum in our basement. I picked the vacuum up at Best Buy, set it up and let it fully charge and then figured I'd give it a little test run. I started the vacuum up and watched it aimlessly roam around the floor for a couple of minutes and then pushed the button on the remote to dock it. After watching it try to find the dock for about 3 minutes, I powered it off and set it on the dock knowing that this item was promptly going back to the store. Don't waste your time or money on this vacuum. On a sidenote - I wasn't too happy that Best Buy shared my email address with bObsweep. I received an email from bObsweep the day after picking up the vacuum and I had not registered the product.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 2 out of 5 stars

    Loud, mop feature is barely a feature, too tall

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a "deal of the day" for $177. It is not worth the MSRP for any reason. Poor tracking, no software support, and the mop "feature" is just a manual pad you stick on the bottom to clean.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do a good job. Dog fur does get plugged up once in awhile. Instructions are easy to read and follow.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Good little cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans better than what I expected. Other reviews weren't that great, but for the price I thought we would give a try. Happy with Bob.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    It’s okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assume the more expensive ones work better. It doesn’t have a pattern just wonders aimlessly around. And can never find the home base.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    LONG RUN TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BOBSWEEP IS DOING A GOOD JOB. WE HAVE TO MOVE A FEW RUGGS BEFORE WE START HIM. IT IS GREAT TO HAVE OUR HOME CLEANED UNDER FURNITURE AND BEDS

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Love my bObsweep!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and best buy offered a great price! It's easy to use, quiet and does a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great first time Robot vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job it does tend to get stuck from hardwood to carpet but other than that it does great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does exactly what I hoped for

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't really gone beyond basic functions of bOb, but I've been very satisfied with its performance. My kids leave more crumbs than Cookie Monster after a meal so I really just wanted not to sweep everyday. The routine sweeping and light mopping have done wonders and saved a boatload of time. I feel like I'll eventually get into the advanced features, but have been content not to so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bob. This is my first robot vacuum. Easy to set up & use. He does get stuck every now & then but over all great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Say bye bye to Pet Hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting used to my bObsweep. It’s kind of high-tech for me but the customer service rep couldn’t have been nicer. He answered all of my questions. My dOg is not thrilled with bOb at all. Hopefully that will change. It’s not programmed to clean at a certain time or day since I prefer to use it on my schedule. I still have to figure out why it stopped working & gave me no message as to why. It just wanted to go back to its charging station. I turned bOb off & waited several hours. It was okay after that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums well but gets stuck on stuff a lot. Not the best in corners. Got it at a good price so still satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife she like it but it would always miss spots in the house so I took it back and got a romba 770 much better so far.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 1 out of 5 stars

    Dumbest smart Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the dumbest smart vacuum ive ever seen. It takes hours too vacuum a room because it goes in circles over and over and over again. I cant even explain the movement and how it missed obvious pieces on the floor but everything else was clean. Took 2 full charges and 3 hours too vacuum a room and i had too monitor it the entire time. And i still had too pick up little pieces it missed. And if i thought i was wrong or mistaken it was confirmed at the store when someone described how it worked exactly like this. And said they returned theirs too..Sorry bob but you suck!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Sit back relax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a good amount of dirt, cleans great! Gets stuck some recommend picking up and blocking off any obstacles (chairs, cords)

    I would recommend this to a friend