Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $669.99

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,497 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Not as great as that sale price made it look

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this because we thought wow I can’t believe how much of a bargain that sale is compared to the regular price. We got it home and we could not stop laughing (joke) we had deliberately put tiny crumbs on our dark wood floor and that thing went over it or would suck it up and kicked it out the back. I just never pick the items up it will go right over it and I’m thinking what’s the purpose. Plus I had to follow it around the house it spent almost 30 minutes and one little tiny area and I had to babysit it. I thought to myself my gosh my floorplan is pretty open and it just wants to stay going over one little area over and over. I’m thinking gee I’m gonna have to charge the thing pretty soon it hasn’t went past the hall. And I’m constantly vacuuming my house with my awesome Dyson so it’s not like it was staying in an area because it was so dirty, it just kept wanting to go up and down or circles. It would never leave that one area.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Height, Noise level

    Rated 1 out of 5 stars

    Would not purchase again and wish I could return

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my worst purchase in a while. If Beat Buy had a longer return police that 15 days, this thing would definitely have gone back. I submitted fir the return but my life had unexpected things happen and missed the date. I have another couple ro at vacuums got my my office and my lake place and they were half the price and better. They suction better and are smaller. This thing is very big and bulky and quite loud compared to them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not my favorite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brushes wear out quickly due to its sensors not stopping it and getting stuck. You have to babysit Bob to constantly redirect him.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Nice vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Does well, but gets stuck a lot. Does what it needs too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not perfected yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a robot vacuum because as an owner of two German Shedders, I am constantly vacuuming dog hair. When Best Buy featured this on the deal of the day, I jumped at the chance. The bobsweep picked up the hair well enough, however, it would repeat the same area several times while missing another area entirely. Also it got stuck under my kitchen cabinets as it was a bit too tall to clear them. I felt Spent too much time following it around to ensure it wasn't stuck somewhere or to move it to another area that it had missed, so I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Robotic Vacuum/mop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my bObsweep Robotic vacuum/mop. It goes from on room to the next and picks up all the crumbs, cat hair and other debris that is tracked onto the floor. It just goes from room to room and goes easily from my hardwood floors to the area rugs and goes up and down the floor. When it goes up against walls or furniture frames or legs it turns itself around and goes in another direction by itself. It is just amazing to watch it clean my floors. I have not used the mopping feature yet but I imagine it will do as good a job as it does vacuuming.

    I would recommend this to a friend
  • Cons mentioned:
    Height

    Rated 3 out of 5 stars

    Works great, bigger then others

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my daughter who had a hairy dog. It does the job of light clean up, but you still need to run the regular vacuum once a week. It seems to be taller then my Roomba, so it does get stuck more often.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Navigation

    Rated 2 out of 5 stars

    Not that good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is not that strong to vacuum the floor . Alway stuck under furnitures . Battery ran out before it can get back to the base . I returned item 1 week after purchased.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading online reviews, I was hopeful Bob might be useful for keeping the dog hair off our hard wood floors. Unfortunately I was wrong. Yes, I read the manual. Yes, I kept the roller clean. It does not pick up anything! It also gets stuck on the area rugs every time. I then thought okay, I will just use it in the carpeted rooms. Nope, it did not get stuck on anything but it also did not pick anything up. Very expensive mistake.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Seems cool

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the user manual. It is well written and easy to follow. I haven't had it long enough to really "play" with it much. I have already figured out that the fringe on our large area rug. We have all hard surface floors with area rugs so we will have to figure this out.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Excellent pethair vacuum robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobsweep is easy to operate. You press auto and it goes everywhere collecting all pet hair around the house. It has some difficulty with carpets. I have hardwood floors with a couple of small carpets which I remove before I set Bobsweep loose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Recommended. Quality and price are very good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started. Not so to master remote and scheduling.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Was unsure about getting it bt glad I did.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with it. Does a nice job cleaning & is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    easy way to mop the floors.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing for doing a daily cleaning as we have 3 dogs and 2 cats. They leave their hair every where.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing ever. it cleans and does a great job, don't expect it to do dishes and leave it all shiny it sweeps and it is awesome. The customer support, is super awesome too

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good for capret

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is not for with rag or carpet. It runs less time and would not move at all in carpet. NOTE: I removed the mop before running.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Vacuumed but has some issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuumed great but gets stuck on little thing like rug and stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale. Best purchased I made in a while. It does a great job for a battery operated vacuum. I was impressed when it did the job on a deep plush carpet. I am completely satisfied. On a full battery it runs for about 90 to 100 mins.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy to control, it really do it purpose!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Does good job but not unattended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We must have too much furniture as bobs movements are erratic and he manages to get under the couch but cannot get out! He also doesn't dock alone. On the plus side, it does do a good job where it does go.

    I would recommend this to a friend