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Customer Ratings & Reviews

Your price for this item is $669.99

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,497 reviews
  • Rated 4 out of 5 stars

    Room a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is going to be a Christmas present, so haven’t used it yet. However, the one I purchased for myself a while back works great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans great love that I can clean the mop pads and don’t have to spend additional money on disposable ones

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for allergies!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all have allergies at our house....2 dogs and a lot of foot traffic from boys! Easy to use. BOB’s our new friend!!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Total Piece of Junk

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worthless, abysmal and wildly overpriced product. Gets stuck on EVERYTHING- under the couch, under the baby playpen, on the kids' rocker seats. It gets confused and won't go from the hard floor to the rug, but it WILL throw itself off a 4 inch drop into our den. I got this floor vac on a steep sale (under $200) and I still regret the purchase. Charging over $600 for this is borderline insane. I would imagine there could be a better floor vac in 1997.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    bObsweep has great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really surprised and please to see how bob picks up the hair that I didn't even know how much was out there every day

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Amazing robo Vacuum!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband purchased this and it is amazing! It vacuums rugs and floors really great. best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well Bob is now part of my family,, Easy to use Good product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Longer Dating Bob

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I have an irobot that I have been using for over 5 years with no issues. But after reading the reviews for the BobSweep and having pets and hardwood floors, I thought I would give it a try. Unfortunately, this robot just couldn't stop getting stuck even in the smallest of barriers, such as; bar stools with a flat bottom, it would get stuck and stay there, rugs; make sure the rug does not have any black in the pattern or a dark color. I found out later it messes with the sensors and Bob looks like he's psycho or dancing Salsa. Also, Check to see what kind of "pile" the rug is. We just got a beautiful rug in the living room, the rest of the floor is hardwood, and it appeared that the pile which is very short, and sort of "velvety" to the touch, was irritating for Bob. He kept going round in circles, getting caught on the low edge of the carpet and He just kept repeating the same circular motion. I was finding myself having to "prod" his little behind to get moving. Yes, I got to the point of kicking Bob and saying a few choice words. By this time, I was pretty frustrated after experiencing the inconvenience of babysitting a vacuum. Just like fate would have it, I packed him up and began to head on out to give this guy a farewell, and noticed I was one day late. Bad Day! Really Bad DAy! So I gifted it!!! To my Stepdaughter and her husband. Fortunately, Bob performed like a champ and they are happy to have him as part of their family. Their carpet is beige and they did not experience any quirks like I had. I Invested in another irobot and life is good once again! BTW after paying $300 for this bad boy, Best Buy dropped the price almost in half, a week or so later. That was sorta a red flag for me to stay away from Bob. The end of my Love Story about Bob. Good Luck!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Stuck a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to be looking for it al the the time cuz always is stocked under furniture

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get it running right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob has been a lifesaver for this mom of 5 young kids! As you can imagine with 5 small kids and 4 dogs our floors are always dirty, I love being able to come home to clean floors in the evening. We did have issues with the bin breaking after a few months of use. I contacted the company and they immediately sent out a new bin for us.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this vacuum for my mom for Christmas and she absolutely loves it. We would definitely recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all that was stated it would do. Have not used the mopping feature yet, but it does an awesome job on my wood flooring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using 'Charlie' for about a month now. I have a very rambunctious kitten who likes to leave a lot of hair around and LOVES to terrorize Charlie. He will run, jump, slide, shove him around and Charlie just keeps going. Have not used the mop feature. He does not do the best around corners but goes will over rugs and picks up everything he comes across on the hardwood. Due to the cat, Charlie has quite a few scuff marks but it is cosmetic and he is still doing a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Vacum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacum leaves my floor free of pet hair and dirt.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this almost one month ago as a gift for my daughter it cleans very good and she is happy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Berke Ayazli

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice vacuum. Fast, smart and cleaning good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked at the costly Roomba and just didn’t want to pay that much. This does a great job and I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great. Had to return this one because I purchased another.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great robot vacuum, easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is really efficient. It makes cleaning so easy. Nice remote and easy to operate. Definitely recommend!

    I would recommend this to a friend