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Customer Ratings & Reviews

Your price for this item is $669.99

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

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Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,497 reviews
  • Rated 2 out of 5 stars

    Not Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frustration of following this thing around to help it, emptying it, & removing debris from the roller makes me drag out the regular vacuum cleaner to get it over with. Definitely not for pet hair... it needs to go back to the lab for improvements. Even with the big clearance discount, it's not worth your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bob Vac

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Picks up all debris on the floor, even in tight spots and against the walls! Would definitely recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for 2-3 months until it breaks! Went through hell and back with company, they are the worse. Thanks to the Best Buy customer support and service, I finally was able to get somewhere. Although I went through 4-5 of these, the last one just stopped working after 3-4 months of use. Returning this and never, I repeat never will I purchase any item from this company again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good robot vacuum. Picks up a lot of hair/ stuff off the floor I have 4 pets. 2 cats. 2 dogs. Works wonders

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Get stuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice when it works. Constantly getting stuck or confused and falls off step. Returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dog hair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as useful as I would like, Has trouble with dog hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice vaccum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum does get stuck if you have flooring changes to climb over but all in all good unit

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Gets Stuck on Everything

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets stuck on absolutely everything. Cannot do it’s job because it cannot go over any rug and bumps into everything and gets stuck. We have a super low pile rug over LVP flooring and it can’t go over the less than a quarter inch threshold. Super disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    It sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can't even find the charger - it runs around like a chicken with its head cut !!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Never realized how much my other vacuum was not picking up. Have 3 cats and it picks their hair up wonderfully!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Boomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This didn’t work well for us because it got stuck under the couch. Suction was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Somehow good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price-wise it is a good purchase but the product is not perfect it gets confused time to time and vacuum the same place over and over

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible vacuum such a waste of money. DO NOT BUY! Gets stuck on our short area rug and in spots that other robor vacuums easily get by and around. Wish i returned it sooner for a roomba. Very upset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PET HAIR SUCKING MACHINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish it had a lower profile however so that it could fit under the sofa..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to turn on and get to work While you are doing other things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Future Is Now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bob Sweep. He is part of the family. I have to clean the floors much less and he frees up my time to things with my family. I would recommend to anyone that needs extra me time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps clean up bigger debris would need more help with the smaller trash.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's a Robot VAC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably good for rooms with limited furniture. Did not make it all over my great room of 18' x 45'.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is much more powerful than our previously owned Roomba 670. And the battery seems to go on and on and on. Only used it a few times, but so far, we are very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up works great really picks up the dog hair and dust so glad I got this for myself for Christmas will be getting one for my daughter for her birthday next month

    I would recommend this to a friend