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Customer Ratings & Reviews

Your price for this item is $669.99

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,497 reviews
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received my bobsweep, I found it had been upgraded to a plus, woo-hoo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used it once so far and need to read directions to sync it with its home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great robot vacuum&mop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's good, useful and smart. I recommend everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and great color so you can see it and not trip over it:-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! My floors look amazing! I don’t regret buying this gem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cleaner our first one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the bob sweeper No carpet lots hardwood flooring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy is my best helper recommended for you best friend your pet

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 1 out of 5 stars

    another bad purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after my first one broke after a month. yes I know why buy another if it broke after a month. my pup hair drives me nuts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful value, keeps my place presentable between deep cleanings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does a good job cleaning. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well on cat hair. vacuum knows where to go with not trouble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the costs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what they say it will do and has easy instructions to follow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So far it has done what I hoped it would do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome product. I can set my own timer while i am away.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Height, Navigation

    Rated 3 out of 5 stars

    Works, but could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that my first robot vacuum was a Neato, then a Neato BotVac, and then this bOb. I LOVED by Neato vacuums, but they regularly broke down after about 2 years so I thought it was time to move on and see how another brand would perform. So, compared to a Neato, bOb lacks quite a few features. The biggest feature I miss is that Neato kept track of the where it was and if it ran out of batteries, it recharged and went back to finish from where it left off. While bOb has an option on its base to start up again after a full charge, it just starts up from the base and cleans the same area again. The work around for this... I have to manage bOb quite a bit more and move it to where I wanted cleaned. I also do not appreciate bOb's completely random cleaning pattern. It does not move in any sort of regular grid pattern so therefore seems to take a long time to clean any one area as it zigs and zags all over. And for those of us that appreciate vacuum lines in the carpet, you will not get that with this vacuum... And finally, bOb is fairly tall so won't be fitting nicely under kitchen cabinets to get all the way to the kick plate, or any lower furniture (Neato was much slimmer). bOb also frequently gets stuck on the transition wood between bedrooms and main halls, so overall, bOb takes quite a bit more management and watching. A nice thing that bOb does come with though is a remote control, so in all the management and watching, you can easily grab the remote and navigate bOb off whatever the issue was. And I will say, the customer service that comes with bOb is stellar - you have a resource to ask questions of, they respond quite quickly, and when I had to send my bOb in for a major service it was not a hassle at all. If I had it to do all over again, I am torn between the Neato that functioned VERY well but only for two years at a time and this bOb, who with a lot more care and feeding, does get the floors clean in the end.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at how much bob picked up the first time running

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 1 out of 5 stars

    Bad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit down and enjoy the fun of using the remote to make it move from where it gets stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaning by it self,having fun with it, love it ...

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOB would not go from hardwood floor to carpet. Never would dock itself. Kept going in a circle of about 1 1/2 feet. Would not clean the entire room.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t clean well, got stuck on little shifts in surfaces

    No, I would not recommend this to a friend