Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $669.99

Customer reviews

Rating 3.9 out of 5 stars with 1497 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers find value in the Bob PetHair Robot Vacuum and Mop's excellent cleaning capabilities, particularly its effectiveness in removing pet hair and its ease of use. However, some users express concerns regarding its navigation system and noise level, suggesting areas for potential improvement. The product's performance and remote control features also receive positive feedback, while some find the battery life and size less satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,497 reviews
  • Rated 2 out of 5 stars

    side brush issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pethair robot doesn't like shag rugs or any kind rugs that are on floor. We have had two side brushes ruined in 2 1/2 weeks. . I didn't get a picture of the the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Bob!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fab! Fun to watch it figure out its way around too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A 67 year old could operate.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter told me about. I bought 2, for another home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing sucks. I got it on deal of the day for cheap but I still don’t think it was worth it. Constantly clogs and hardly has any capacity for dog hair. My dog doesn’t even shed much either. I’ve actually thrown it away since I bought it. (Too late to return)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash in a box.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Underdelivers. Cant even find its own base half the time. And the height of the robot is so ridiculously unnecessary. My first vacuum was a Shark XL. It maps your rooms, self empties, and so much more. It’s less than a hundred bucks more at 375$. I got a discount on this BobberSweep garbage and I still overpaid. Dont do it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay AWAY! Trust the Negative Reviews

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brush motor runs intermittently on carpet. The company tried solving this by sending be a brush with softer bristles. Only problem is they keep shipping in padded envelopes damaging the bristles. I have 4 damaged brushed from them because they can't package them properly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Don’t like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep getting stuck on things at my house also it never finds its way back to the charger

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Underwelm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stays on same path it just did,it constantly wedges itself under couch terrible buy thinking of returning it

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets stuck everywhere. Have to constantly move it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Short time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for 2 days but when it did the item worked great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good for the first couple months. Now it will stop every 30 minutes saying something is stuck and there be nothing wrong with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good for Wood floors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good on hardwood floors , but it did not even want to move on low carpet , kept giving an error , very disappointed , the vacuum was returned , will try another brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great idea, but does not perform. It doesn't have much suction power and takes forever to vacuum a room. Also, gets stuck under furniture constantly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read the reviews on this and roomba And still decided on this and returned it in 2 weeks would go right over dirt and not pick it up would not make it over small rugs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bob got fired.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We excitedly got our new Bobsweep charged and started it on our laminate hardwood/tile floors. As soon as it got to our area rug, it stopped. Absolutely would not go up on the area rug (which is very low plush). We put it on the rug, and the Bobsweep struggled to even move around. This is not the sweeper for us.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about five minutes, then returned to base. Tried again and same result. Returned for a refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    poor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never learns the house. Keeps running when it is stuck.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    I do not recommend it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend it, too complicated and very noisy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not recommended

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has not lived up to its description. I bought it before Christmas, and it doesn't navigate over 1/2" height differences. It doesn't pick up all the the dirt or fur. I haven't even dared to try the mopping portion. Also, it is super bulky and doesn't fit in a lot of spaces.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do better Bob

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob is now what I expected. He is easily stopped by small obstacles

    No, I would not recommend this to a friend