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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 659 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers value the bObi Classic Robot Vacuum & Mop for its effective cleaning, ease of use, and generally good performance. Many appreciate its reasonable price and long battery life, along with the convenience of the remote control. However, some users experienced issues with navigation and reported that the robot can be noisy. A few also mentioned concerns about the sensor and wheel functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 659 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Sensors

    Rated 4 out of 5 stars

    Great for getting up all the dog hair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. It’s cleans really well and the features are pretty good. It’s easy to maintain. I love that it has a remote. The only reason I didn’t give it 5 stars is because I feel the sensors could be better. (As far as it running or pushing chairs, items, etc... instead of stopping and going around them. Overall, I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Cleaning

    Rated 5 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was new to the robot vacuum world but at the Best Buy deal I couldn’t pass up the Bobsweep. Does a great job cleaning pet hair off of my wood floors and surprised to see how well it does on my carpets in the bedroom. Battery life is sufficient and it doesn’t have trouble reaching its charger. It does get stuck on one or two of my rugs, but I don’t see it too big of an inconvenience to move a few things out of the way. Only thing it’s missing is a mobile app

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    It works but not for our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Bobi on a Deal of the Day to help us with some of the dust and pet hair from our two larger sized dogs. The package was "light-hearted" as there was a "birth certificate" of sorts on the outside with the shipping label. Setting it up was pretty straight forward and when we let her go in the room after she was charged. She did a pretty good job as I wasn't expecting her to be perfect but more to clean up every day dirt and dog hair. Our shepherd-mix wasn't sure what to make of Bobi so it was quite humorous watching her. For the price point she was fine (no way I would pay full MSRP). Unfortunately we have to return her. Our house is a center hall colonial style and there is a very small wood trim / molding separating the central hall and kitchen from the other rooms which depending which way she was going she couldn't get over (eg, she could get from the hallway to the living room but she couldn't get from the living room to the hallway) which eliminates the ability to program her and let her go nor could she ever get back to her charging station / home. I'm a little disappointed in having to return but in the right house orientation she would be just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    Smh son kidnaps

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I’m not happy with is that this is afraid of corners & the sides of walls. I see you can put “blinders” on it to get the corners & wall edges so all is good. Finally a lazy way my son lives & his room is actually clean most days. The remote is awesome. I use it to guide it across the floors but my son lets it go on its own. I don’t like how the attachments get messed up on one run. Idk about anyone else but I’m cleaning like crazy on each run. Kind of takes away from laziness & ease of use LOL. Overall it cleans good but you have to work for it.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation, Noise level

    Rated 4 out of 5 stars

    Very impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several Roomba vacuums in the past and this one definitely rivals the quality & not the price! We have 2 dogs that shed a lot and a toddler, so Bobi gets her use. We’ve got her on a schedule to run at night and she’s not too loud to wake my little one up. Occasionally she is unable to make her way back to the base, but it is few and far between. There are no issues going from tile to rugs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    LIKE the Bobi! Maybe not LOVE the Bobi!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bobi about a month ago. I still haven't completely figured it out. It does seem to get hung up on small items, or get stuck under dressers and other things. Hopefully, it will eventually learn the pattern of what to avoid. Overall, I am pleased with it. I just turn it on before work and come home to a somewhat cleaner house. Even after I vacuum and use it, it still picks up dog hair and other fibers.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Ease of use

    Rated 5 out of 5 stars

    Bobi works great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobi, Works great! bobi works harder then my kid And a lot more thorough and cleaner. Bobi easy clean and take care of. Bobi like one of the family.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    OK

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, wish I used it more, maybe later, saved money though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We absolutely love our bObi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bObi makes our family complete. She is one Lean, Mean - Cleaning Machine. Best of all, she is super easy to maintain, doesn't require having to buy bags of some sort of, since she has a Plastic bin that collects the trash she picks up. My wife was excited to receive bObi as our 14yr Anniversary/Birthday gift from me. It makes her life just so much easier around the house and she keeps our floors spotless. You don't own one? What are you waiting for - Go buy her immediately!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Has some bugs that need to be fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at these for awhile and ordered this on a deal of the day, it was too much of a discount to ignore. Wonderful experience from the company, it came personalized with a birth certificate and is very easy to set up. After a few weeks though, it began getting caught on things that it had no issues with before, like thin kitchen rugs and the occasional shoe. It also fell off a stair one day not realizing there was an edge there. Then we started finding it dead in various rooms because it didn't return to its base to charge. Maybe mine is defective or it could be the programming, but I love the idea of these and this product because it does do a great job keeping the floors clean (all wood throughout my home)... also the company itself goes above and beyond with the little touches (like sending you chocolate on your 30 day anniversary of owning it!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Clean Sweep

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bobi is a great option for a robotic cleaner. Moves around the place on both wood and carpet floors with ease. I like the idea of the set cleaning timer but found that Bobi needs a little bit of supervision (grabbing cords or sometimes getting hung up on small area rugs). The customer service is awesome. Any challenges are addressed right away and the team ensures they follow up to confirm everything is working as expected. Only reason for a 4 instead of a five, the sweeper arms don’t get far enough in the corners and I sometimes have to move the debris within reach.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Super Cleaner!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a bobsweep in 2018 and loved it, but somethings went wrong and was offered to upgrade to bobi, and to say I love this vacuum is an understatement!! She doesn’t get stuck under our recliner and she has enough clearance to go between the rungs of out dinning room chairs. The floors are clean and spotless! I can’t say enough about how well this cleans!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product and good costumer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bObi classic came on time and performed really well. I appreciate how easy it is to use, and cleaning it is really easy and convenient. It works for up to 3 hours after fully charging. When I reached out about a question I had about the bObi, bObsweep customer support responded very quickly(within 24 hrs), and they were very helpful and nice.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    I like it but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets stuck under counters and on rugs all the time, idk why it won't just back up and go somewhere else. Other than that it's pretty awesome

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Our future is doomed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If our future is going to be robotics I am one scared civilian. This robot was down right useless. My one year old could clean the floors better than this robot. I thought maybe, just maybe it would vacuum. I did not not expect much. But it got stuck on every carpet on my tile and just beeped the whole time waking us up. It wouldn't even do dark carpets. It got stuck under the table for about a half an hour until it just gave up. It runs into stainless steel appliances until it marks it up. This vacuum was designed to test your patients as an individual. It has no limits on what it can't do. You were warned.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little bit bigger than i thought it would be but thats not a bad thing, it doesnt get stuck under everything as much as i thought it would. I think its a really good product and it works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a vacuum cleaner - even picks up cat hair and pieces of paper. It does sometimes get stuck in certain small crooks and need to be moved by hand but that’s not often and not too bothersome me. Also recommend cleaning the brushes and emptying the collection pan after each cleaning to preserve the life of the device. Have not used it as a mop yet. My cats are certainly intrigued by it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A vacuum that doesn't need a lot of effort to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a look at a lot of different vacuums, (including those of the non-robotic variety) until I finally decided on this one. It takes like one minute of setup to connect bobi to the charging device and the remote control. After that, the vacuum drives back to charge itself, and you can use the remote to control it from a pretty good distance. (several feet) It's pretty easy to use, you literally press the button that says, "Go!" and you don't have to worry about vacuuming! It's also pretty quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 4 out of 5 stars

    BOBi works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using it for several weeks now, and I love it. Haven't gotten into the programming yet, but it does a great job on carpets (both indoor & outdoor), and on tile surfaces. I know there are much more expensive systems out there, but am very happy so far with the job it does. One minor issue - it doesn't do a very good job around the edges in the kitchen, so it take about 2 minutes to sweep the edges with a broom, and BoBi picks it all up. Simple! We use it almost every day. It was well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    BObi - Great Little Household Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bObi was a Best Buy Deal of the Day item with an incredible price reduction so I took a chance on it. BObi was very simple to set up and works great. It maps out the floor space in the house and then sets its own pattern to clean the floor. It takes about an hour before it runs out of power, which it more than enough to complete my living areas. This model also has a mopping feature. The dustbin is easy to emply and the brushes are easily accessible to clean off. It is a great little convenience item and does a very thorough job.

    I would recommend this to a friend
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