Customer Ratings & Reviews
- Model:
- PET24-7-213
- |
- SKU:
- 6551604
Customer reviews
Rating 4.4 out of 5 stars with 1713 reviews
(1,713 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the excellent cleaning performance, top-notch navigation, and minimal noise level. They also appreciate its ease of use, simple mapping, self-emptying feature, good suction power, impressive battery life, and effective mop. However, some customers have experienced issues with continuous connectivity loss.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance, Ease of use, Mapping
Rated 5 out of 5 stars
Excellent Robot Vacuum with Great Tech
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mother who is loosing her vision. This seemed to be a good choice for what I needed. The advanced mapping and self learning is working great. As for cleaning I can say it is thorough. It got stopped up on the first run from dust under the bed. Other than that it was easy to use. One thing I must say is product support it Top Notch. They were great helping to set up the vacuum as I could not help because I was not there. The mop does not work well but I did not buy it for that. It is a great tool for keeping things tidy between deep cleans. The mapping of a house is very advanced as well and the app is easy to use. My mom loves it and manages it with the phone and she is elderly.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Dustin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dustin I bought Dustin on a black friday deal. I am like a kid with a new toy. I love Dustin. Watching him map the house, as he cleaned for the first time, was very entertaining. Once a map was created, I was able to create no sweep zones and no mop zones within the map to keep him from getting tangled up or running into something breakable or wetting an area rug. Yes thats correct Dustin can mop your floors! Dustin can create up to three different maps. In addition to following a schedule, Dustin can also be sent out to clean a designated room or area at any given time. I never thought I would use a robot vacuum, but I couldn't resist the price. Now I am so happy I did. I don't have to clean floors anymore!! Yes, I recommend this product.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 2 out of 5 stars
"OK" Budget Vacuum for home w/wall to wall carpet
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bObsweep Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity is an "ok" vacuum for those looking for a budget-friendly robot vacuum. I didn't find it to be particularly effective for my use, but your results may differ. Everything was packed tightly into a relatively small box, which is great for the environment. There is really not much to do for setup and once I was ready, I set "Bob" (the name we gave him) off to get to work mapping. He had a very difficult time doing that. We mostly have hardwood floors with rugs. Every single time Bob went over a hallway or entry rug, either he would get stuck or he would leave the rug all topsy-turvy so that he would get stuck on his way back. After the mapping, when we would set him off to vacuum, he would do the same thing - without fail. He couldn't get through a whole house vacuum. I found no way to adjust for the depth of the rug it was vacuuming, and I don't see that it adjusts on its own. It just gets stuck. We did find that it was able to able to suck up a good amount of cat hair, and we found that because it only dumps after every cleaning by default, not when it is full. Apparently, Bob doesn't have a sensor to know when he is full. So we dumped it manually. You are able to adjust the dumping in the app, but that is for less dumps, not more. With cats and their hair, I need Bob dumped more than once during a cleaning. The settings only allow you to choose how many cleanings to wait before he dumps. I need it to dump when it's full. So now, it just goes around stuffed because I don't want to keep checking on it. But we also found no dust or dirt had been vacuumed up. So, it seems what's on the surface is what gets sucked up. It does have an adjustment for sucking power - and we had it on medium. Bob had a lot of trouble getting started vacuuming, basically going back and forth and around and back and forth in the same little area over and over. It seemed to enjoy getting stuck between chair legs quite a lot. It felt like forever, that it was stuck, but it was more likely about 2-3 minutes like this before he took off. It is a very quiet robot and it does tend to move about with some speed. I'm not sure if that is good or bad. I did not use the mopping function since it can't manage to get over the rugs. This vacuum does connect to both Amazon and Google for voice control over some features. Overall, I would not recommend the Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity to anyone with area rugs. I found it got tripped-up going over every area rug, I couldn't adjust the depth of the vacuuming, it doesn't dump often enough nor does it have a setting to make it more frequent than dumping after each cleaning, and its movement seems confused. If your home is all wall to wall carpeting, perhaps it will do better for you.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Twilight
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Navigation
Rated 5 out of 5 stars
Dustin is like a member of the family!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We just love Dustin. It’s nice to be able to leave the house and have him do a quick sweep of the house while we are gone Using Alexa to ask him to get to work and or go to specific rooms in nice too. He is a great vacuum self emptying is nice and does a good job around chair legs
I would recommend this to a friend - Pros mentioned:Navigation, Noise level
Rated 5 out of 5 stars
Solid unit. Powerful with effective mopping.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mapping and overall functionality is very good for this model. Strong overall vacuum suction and leaves nice tracks in the carpet. We've used the mopping feature several times and the spinning mop heads seems to do a noticeably better job than our other model which is the Dustin vacuum/mop but that mop does not spin it just drags the wet mop pads. So far we are impressed with this model; quiet, powerful and well suited for cleanups between occasional deep cleans.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Twilight
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Wortwhile purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got Bobsweep a month ago and still so impressed with my new helper. Best investment on saving your presonal time. Very easy in use and app settings. Takes about 10 min to vacuum and 15 min to mop on 1bdrm 850sq.f I ain’t touch my Mop for long time there is no need to do extra mopping after Bob
I would recommend this to a friend - Pros mentioned:Cleaning performance, Navigation
Rated 5 out of 5 stars
Dusting is a great housecleaning helper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We went from totally carpeted houses to removing all carpets and having only vinyl flooring. I have used many robot vacuums, and now try to find the most efficient robot vacuum/mopper. When one goes on "deal of the day" I always read the reviews and hope for answers that make me want the device. When I saw the bObsweep Dustin on sale, I bought two - so that one could be upstairs and one downstairs. I didn't open the second one until I tried the first one. I felt I had to write about our new pal, Dustin. Dustin was looking forward to me writing this. There was one other thing we needed to do before we felt we could give a fair review. We had not yet used him for dustin-and moppin. I sat down to write after I set him up and started the moppin/dustin process. He is doing a great job. First, let me tell you the things that we want to brag about. He’s adorable (the color is really cute). He is easy to work with. He stays connected. He is so much cooler than my earlier versions - that did not make my life easier, because they did not empty themselves. We used to make a bigger mess when we had to intervene in the dumping process. Dirt and dust would go everywhere. An added note about that, even though he’s runaround the downstairs more than half a dozen times since we got him, we haven’t had to change his bag yet. When we opened up the bin (trying to remember where to put the water for moppin) his trash bin was empty! His sucker does a great job of emptying whatever he collected. He’s awesome! I wanted to make sure he was out of the room when I wrote this next part, because it may be a little bit embarrassing. Do you know that front visor that looks a little bit like Geordi on Star Trek? I think he gets enthusiastic as he’s running around the house and every time it winds up with dust accumulating on it and blocking his view at the end of his run. I try not to embarrass him, so I wipe it off after he’s already in his recharge mode, but none of his predecessors ever had their vision blocked so consistently. Another embarrassing thing is that he isn't quiet enough to let him run around at night - or even while we are watching tv in the same room. Now that he has mopped, we can report that he did a great and thorough job - straight lines covering all areas of the room, mopping and picking up dirt and popcorn along the way. We use regular water in his tank, and wish that there was something we could do to have him leave the room smelling better - like maybe squirting something on the floor for him to spread around. We will check the manual again to see if there is something we can do about the noise and improving the smell. He stays connected to the wifi in the house, and does automatic updates. He is not a high maintenance fellow.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend - Pros mentioned:Navigation
Rated 5 out of 5 stars
simple, functional, practical vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really enjoying my new Dustin robot vacuum. It's so much more efficient than my old analog robot vacuum (specifically, ecovacs deebot m80 pro). The slam lidar mapping is really cool, and it's great that the robot is always comparing its map to the live environment. It really reacts well to the environment. My old analog robot would run for over an hour and not even cover the whole place. Dustin runs my apartment in under 20 minutes every time. I'm really impressed with the self-emptying feature too. It's so convenient not to have to empty the dustbin every day. This robot vacuum is a huge QoL improvement. Thanks for making such a great product! Oh, and the IoT connectivity is even better. Dustin gets to work when I leave home :)
I would recommend this to a friend - Pros mentioned:Mapping, Navigation
Rated 5 out of 5 stars
Great! Easy setup and works very well!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my bObsweep Dustin robot vacuum. It was very simple to set up and use right out of the box. It maps out your area automatically and with the self emptying feature, you don’t have to worry about a thing. You just have to press start from the app and off it goes. It goes back to the hub to empty and recharge all by itself. I plan to use the schedule feature as soon as I can trust my curious German Shepherd Dog to not play with this interesting new machine. Running “Bob” once per day keeps the dog hair under control and we couldn’t be happier. It even gets under the couches!
I would recommend this to a friend - Pros mentioned:Navigation
Rated 5 out of 5 stars
Impressive BObsweep Robot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First off, the self-emptying dock is a game-changer. It dramatically reduces the time and effort needed for regular maintenance. I can actually forget about vacuuming for weeks at a time, and Dustin keeps doing his thing without interruption. The mopping feature is a nice bonus. It’s great for daily upkeep, especially if you have hardwood or tile floors. While it’s not a deep scrub, it does a solid job keeping dust and light spills under control. What really stands out, though, is the patented navigation. Dustin navigates our home with ease, rarely bumps into things, and doesn’t get stuck in tricky spots. The Wi-Fi connectivity and app control are smooth and intuitive—I’ve been able to schedule cleanings, set up no-go zones, and check his cleaning maps with ease. It’s smart, efficient, and genuinely low-maintenance—exactly what you want in a robotic vacuum. I love that you can control vacuum power, mop mode, and water intensity right from the app. Easy to use, low maintenance, and super effective—highly recommend!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Navigation
Rated 5 out of 5 stars
Awesome robot vacuum! Love Bob!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is so much better than my mother in laws Roomba! I can set the rooms on the app and do not have to use devices to stop it from going where it should not. Plus, Bob vacuums in side-by-side lines to show you it vacuumed the entire carpeted room. My old Roomba just went all over the place and took FOREVER to vacuum. (even one room). Bob goes straight to the area and straight Home when done. I love the auto empty as well.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Mapping, Navigation
Rated 5 out of 5 stars
this device is a back saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used my bobsweep five times so far, so I don't know everything it can do yet. I am pleased with the vacuuming it does and have used the wet mop feature twice and also happy with that feature. I recently removed all the carpeting on my first floor and replaced it with laminate flooring. I remove any throw rugs on the floor, remove any cords on the floor, and put kitchen and dining room chairs up on the tables before I get started. I have only used the bobsweep in manual start mode.(it can be programmed to run, also). The bobsweep will go into any room that has an open doorway, and it will not go down the steps, so you don't have to be worried about that. It makes a map of the floor space that it can access and you can look at this map, even in rreal time. It is pretty amazing to me. When it is done, it re-docks itself and empties it's contents to the docking station and starts recharging. This product isn't going to get into the hard to get places(under the couch, under the stereo cabinet, etc.), but it does a nice job everywhere it can reach. The wet mop feature isn't made for cleaning up spilled messes, but it does pick up quite a bit of debris, and the mop pad is washable and reusable. I bought my bobsweep on Best Buy's deal of the day at a great discount.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Navigation
Rated 5 out of 5 stars
Absolutely love this lil guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the moment we recieved the box, we already fell in love with how it literally came with a birth certificate. Thank you for adopting Dustin and immediately we made him part of the family. My cat at first was scared when he saw him but now hes accustomed to him and loves seeing him clean around the house. Extremely helpful and beneficial especially when it comes to clean by his litter box that every time we used to get home, there was always kitty litter on the floor, Wall-E (Nickname we gave him too :) ) he would clean it and we always come home to a litter-free zone. He also mops which I think is amazing, even though I dont use it as often I just prefer the sweeping and I was not sure if I can put floor cleaning chemicals so Id prefer to leave it as so, so I wont damage it. I highly recommemd to all and Dustin can clean on any floor and he can even climb on low sections of the house or apartment as well. We live in an apt and hes extremely convenient and does not take much space. We bought him at an amazing deal and my hubby had an eye on him for quite some time and when you guys threw that deal, it became impossible to resist to purchase. An amazing addition to anyones home it is a must have in your home :)
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Little Helper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only ran it a few times but this thing is lifechanging! We have 2 kids & 2 dogs. Without this, it was a never ending (and failing) battle to keep the home even halfway decently swept/vaccumed, let alone mopped. Money well spent! The app is pretty simple. The room mapping and features to divide, combine or even add zones and barriers is very nice. Haven’t ran the mop cycle yet. Will do that in a few days after I’ve put away my Halloween/Fall decor.
I would recommend this to a friend - Pros mentioned:Ease of use, Mapping
Rated 5 out of 5 stars
Easy to setup&use robo. Great customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to setup and use it. Cleaning of device itself as maintenance is very easy too. Scheduling works great. Mapping is easy. Cleaning option to leave some part or do small specific area. First one used for couple weeks and got hiccup, call customer service who tried to help , didn't work and replaced another right away. Great customer service with follow-up and everything. Second one works like champ. Thinking about getting another one just for upstairs since they have it on sale.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Navigation
Rated 5 out of 5 stars
bObSweep Dustin
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a month using Dustin, I really love this smart boy, my Bobbie, He seems smarter than my previous bOb robot (PetHair Plus). Bobbie (Dustin) first maps out the rooms, vacuums or mops (depending on the settings) the edges and then meticulously cleans the rest of the house, He works quite fast and once he's done, heads straight to the charging station without any loitering, So far SO good! l'm really happy and impressed with his per-formance.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Navigation
Rated 5 out of 5 stars
Extremely happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the new upgrade as it has been years since I did and upgrade! My old bob would get stuck on the smallest bumps in my old house but the new Dustin goes over everything, gets out of hard places and covers my whole house! I don’t have to go find him and move him out of a hard areas it can get out himself! Highly recommend Dustin and it’s helps so much do the every day chore of vacuuming and keeping my floors spotless! 1000% would repurchase!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Such a Huge Time Saver!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my Dustin for about 2 months now and it has been a great little addition to our home! Having 2 cats, they generate plenty of shedding hair throughout the house, but Dustin takes care of it with ease! Normally I set the suction level to medium and it does wonderful! If you want whisper quiet vacuuming, it does just fine on the eco mode too. Even if I follow behind Dustin with my Shark upright vacuum, it easily shows that Dustin can get that hair and dust up from the carpet without leaving much behind. While it can be a pro and a con to this unit, I know cat hair can be quite troublesome for vacuum cleaners. Occasionally the dust tunnel going up to the filter bag will get clogged, but thankfully they've solutioned for that by making the clear viewing window easy to remove when there is a clog. I've highly recommended this unit to a few people and it saves so much time in manually vacuuming each week! It's also very quiet that we don't even notice it's there and it doesn't even bother the cats.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend - Pros mentioned:Cleaning performance, Navigation
Rated 5 out of 5 stars
Dustin bObsweep Robot Vacuum Cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have watched Dustin mapping and cleaning my house and I think it’s amazing how it is able to systematically clean. I have a dining table with six chairs and it is able to clean around inch chair leg and table legs without missing anything underneath the table. I believe it does a better job than I can do with the built in vacuum system. The first picture is the table and chairs and the second picture is the cleaning map created by Dustin and as you can see it cleaned all of the area under the table. Amazing!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Very reliable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable and easy to use. It does a great job vacuuming and mopping, and the self-empty dock saves a lot of time. The app is simple to set up, and it keeps my floors clean with very little effort. Highly recommend! ⭐⭐⭐⭐⭐
I would recommend this to a friend







