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Customer reviews

Rating 4.4 out of 5 stars with 1679 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,679 reviews
  • Pros mentioned:
    Navigation
    Best Buy Employee

    Rated 5 out of 5 stars

    We love our new family member

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] The fact that Dustin came with his own birth certificate was the icing on the cake for this amazing robot vacuum. Dustin maps out our house perfectly and has taken the load off of by taking over two of our most daunting chores. He works best if you clear the way for him, he tends to get caught up if you leave things on the floor (ex. Cat toys), but otherwise he is amazing! We have yet to use the mop feature, but it seems pretty simple to use. The self emptying feature is also a plus! Definitely adopt Dustin into your family if you are looking for a great quality robot vaccum/mop.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dustin is Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin has been an incredible addition to the house. We're able to run it nightly to clean the house after daily activities of two kids. It may be more efficient for us as we have tile but I highly recommend giving it a shot regardless.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is great! I've not seen any problem with his functions so far. It's easy to use the app to control him. He goes wherever you tell him to go. The first time he maps if there's nothing to mess him up he will map your entire floor without missing a spot. Make sure you set him on low so it won't take much battery while he's mapping if your floor is big. I only use him for downstairs and I don't do schedule because I'd like to move some stuff out of the way (like chairs, floor mats...) every time I let him vacuum or mop and put them back after he's done. But it would be good to schedule him to do the vacuum every few days or so when you're on vacation. Every corners of my house are clean now without any dust. I'm really happy!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Saves me a lot of time!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vacuum! It goes under furniture & right next to base boards and chair legs. Vacuums 2200 sf in 1 1/2 hrs without recharging. Downside is the mopping feature. I have a combination of hardwood, carpet & rugs. I found it a bit challenging to program areas not to mop. Bob will not go over carpet or rugs to mop floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5/5 as a vacuum but only 1/5 as a mop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Dustin is able to go over carpet/hardwood/rugs just fine and makes a very determined attempt at vacuuming every square inch of the house that he can get to. Suction power can be adjusted in the app. I have him on medium settings and he cleans up pretty well in our mostly hardwood and medium carpeted home. Once you get the app setup on your phone, its as easy as opening the app, then clicking the big "GO" button. It's like having a little helper that can vacuum for you while you're busy putting away the dishes/laundry or whatever. My only complaint is with the mopping feature of this thing. It is quite literally just a micro-fiber cloth that sticks to the bottom of the vacuum via velco. You literally just dampen the rag it comes with, stick it to the bottom of the vacuum and it just drags around behind it. The "mop" on this isn't getting anything cleaned. I would have rated this 5-stars if it was ONLY marketed as a vacuum though,

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Dustin bobsweep

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vac is phenomenal with some cons. It picks up the smallest particles and leaves the area spotless. It maps, vacuum , mop, and roam the room very well and it can do my main level (800sq ft) and have remaining battery power of 35-40%. The only con is the mop. I wish the Dustin could switch from vacuum to mop on its own but it cant. You have to manually remove when you only need to vacuum and reconnect the mop pad when you need to mop. This becomes frustrating when setting a schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great without breaking the bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet compared to my prior robotic vacuum from a different manufacturer. I find the mapping to be very accurate, and overall it finishes the floors faster than I expected. The automatic emptying feature is great, but is very loud for a few seconds when it does it. In all, a great unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love Dustin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dustin is doing a great cleaning job. Better than expected. The best it cleans is when I combine sweep and mop together. Also I like the feature of splitting the rooms using map and use quick clean for a particular room. I am loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Bob is awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have mostly laminate floors with a few scatter rugs, takes a few times vacuuming to get its map done, after that I was able to place the no mop zones on the map and it went around them perfectly. You can set it to low medium or high which is nice, less noisy on low, more suction on high, not too loud. Love how it will self empty itself! I almost didn’t buy because of some reviews, glad I didn’t listen and tried for myself!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me time cleaning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin Robotic Vacuum is great. Im very happy with the easy setup and how quick it mapped the house. Older models would bump into things and leave marks, not Dustin. Fine tuning the mopping areas been challenging but that’s only because i want to get as close as possible without getting the carpeted area wet. Definitely my OCD kicking in. I would definitely recommend Dusty.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works really well. It moves good over carpet. Eliminates the need for us to sweep as often. It maps out the house and gets better at navigating with every clean. I’d say the only downside is mine got stuck on a mat in the kitchen but thats more so just due to od angles and the fridge sticking out and blocking its escape.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Effortless Cleanliness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with my new Dustin Robo vacuum! It's like having a personal cleaning assistant that never complains and always gets the job done. I've been blown away by its efficiency and thoroughness in cleaning every nook and cranny of my home. Setting it up was a breeze, and the app control makes it incredibly convenient to schedule cleanings even when I'm away. It effortlessly navigates around furniture and obstacles, leaving my floors spotless without me lifting a finger. The battery life is impressive, ensuring it completes the job without needing constant recharging. I couldn't be happier with this incredible time-saving device!

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Dustin Bob sweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Dustin! We have had the best experience with this product. Dustin maps the rooms well and listens when you mark off locations that the product should not be going to. Dustin also makes sure to get every corner and keeps our floor clean and feeling great. the moping function also works well. I like to have Dustin mop at least twice a week and we are never disappointed with the moping experience. Our floor has never looked better. My family has also purchased one themselves after we provided our feedback and they love it as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Life Changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is my very first robot vacuum and I’m not joking when I say he has been life-changing! No matter how tired I am, my floors are clean EVERY day now. Unfortunately, he hasn’t really been a match for my coarse, type 3C hair, but Dustin comes with a little tool for cutting hair out of the sweeping brush. I did have problems with the mop attachment not working when I first got Dustin, but customer service was super nice and patient in helping me try to trouble shoot. When nothing worked, they sent me a new attachment as Dustin was still under warranty and now he mops just fine. I raved about Dustin so much to my friends that they got their own for Christmas and named her Roberta!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Makes more time for me!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one bObsweep Dustin at my home, and one at my commercial building. The technology and ease of use is far superior to any robot vacuum I've had in the past. Not only that, but the one in my commercial building actually SAVES me money as I then don't have to hire a cleaner for vacuuming, and it gets done more often! Thanks for making such a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Great vac, highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our robot vacuum earns a well-deserved 5 stars. It effortlessly tackles pet hair and dust, leaving our floors spotless. The smart navigation maps our home efficiently, avoiding obstacles and transitioning between floor types seamlessly. The app integration is fantastic for scheduling and monitoring cleanings. It’s quiet enough to run without disruption, and the battery life covers our entire house in one go. Maintenance is easy with its user-friendly design. Highly recommended for a hassle-free, clean home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding robot vacuum that cleans exceptionally well and fast. Remembers the room layout in the entire home

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    What a Life Saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I have invested in! We have two dogs that shed a lot and a toddler and this thing does wonders! We run it about once a day and its saves so much time. This is way better than lugging a big ole vaccuum around.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 4 out of 5 stars

    Great vac!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical at first because he kept bumping into things and getting stuck. And after I let it run a couple of times to complete cycle and the mapping was complete. This little guy does his job flawlessly I am so happy with the purchase ,if I could just figure out how to keep my dog calm and stop trying to attack it. It will be great all the way. P.S I don’t recommend this product at over 1000 bucks though. If you can get it on sale for a extreme extreme discount like I did jump on it.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Reliable Bobsweep Dustin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dustin is reliable with good battery life. It also is smarter than my eufy that liked to get stuck daily.

    I would recommend this to a friend