Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$209.99
Save $520
The comparable value is $729.99
Deal ends in 8:00:39

Customer reviews

Rating 4.4 out of 5 stars with 1679 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,679 reviews
  • Rated 4 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Partner recently bought a house and wanted one and his birthday was right around the corner! This worked out great. He loves that he can access everything in the app, that there’s different suction levels/settings, it’s self emptying, it’s like any other roomba and does get caught on clutter like puppy toys or other miscellaneous items.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A good tool

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans well and is easy to operate, and comes with the tools you need to clean Dustin with! If you ever see this on sale you wont regret the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Time Saver!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried 3 other robot vacs & returned all. Dustin connected and setup quickly. App is easy to use and this vacuum cleans extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Nice to have Dustin in the house

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with Dustin! He's only lived with me for a week, but he settled in quickly, follows directions well, generally stays out of the way, and does a good job of cleaning. My biggest issue is the lack of instructions. Between the manual and online videos, I've gradually pieced together everything I need to know. But it would be nice if it was all in one place. I'm still learning how the maps work. The edge brush wouldn't stay on but I finally figured out how that works. Dustin has a filter and I could find absolutely nothing about where it goes. I accidently figured it out when I opened the mop attachment. I don't plan on using the mop function. As a vacuum he is a great guy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob Sweep combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as expected and mopping can be more powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like our Dustin Bobsweep, it has good suction and I like that I can adjust it on the app to make it stronger if needed. I also like how Dustin will return to the charge station on its own when battery is low. The self emptying feature is great as well and I like how I can choose how often it empties from the vaccum to the dirt compartmen. I am torn if I like the use of a bag because it helps to contain the dirt better when putting into trash can but it's is also another expense to have. I have not tried the mop yet so not sure how well it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dustin

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Dustin for a few months now and for the most part he’s been doing a good job there have been times we have had to rescue him from himself. It gets confused and just stop. If you move your furniture around by just a couple inches it will throw off his floor plan and will have to start a new one. If you have pet. It is going to eat up all the hair and you’ll have to paint it out like you were a regular vacuum he does very well on hardwood floors he even gets in the corners hard to believe if you get a discount on it then it’s well worth trying.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping

    Rated 5 out of 5 stars

    It’s a breeze

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a breeze Having Dustin is just a breeze for our family. My kid and I named it as Mr.Clean. Does an amazing job. Setup was easy, modifying the maps in app is easy and now keeping home is also easy. Moping also works just fine, it has a bigger tank which is helpful for larger mopping areas. Mopping can be a bit deeper but am not complaining at all. Thanks Mr.Clean - Dustin

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 4 out of 5 stars

    Good robotic vacuum and mop for a great price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our bObsweep - Dustin for a couple of weeks. I was surprised at how quickly it learned the floor plan of our house. It vacuumed thoroughly and mopped the hardwood floors well. It's definitely a time-saver. The only two drawbacks that we have experienced are the hight of the extra piece that keeps it from fitting under furniture and the need to swap out the mopping feature with the vacuum feature.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Dustin is a new family Member!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we purchased the bObsweep Dustin Self-Emptying Robot Vacuum. He is a new member of the family and of course does a fantastic job, with no complaints. Dustin maps out the house and never misses a spot. The self-emptying is amazing. The bObsweep was on sale for a great price. Don't think about to long, bring Dustin home, you will be so happy you did!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Perfection

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my most best purchase this year, saves me time sweeping my room. Extra rest unlocked! thanks bob!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good cleaner but has issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bobsweep Dustin vacuum is an okay cleaner. So far I have only used the vacuum part of it, and not the mop feature. As far as cleaning goes it gets alot of dirt and hair (including pet hair) off the floor. I would say my floors are 95% cleaner. I have two issues with it. The first is the side brush. Sometimes it gets caught on something and falls off. The vacuum doesn't have a sensor to tell when it falls off and will keep going. Because of this I am constantly trying to keep an eye out to see if the brush is still attached. The second issue is creating no sweep zones. The box on the app can only go so small and it feels like the vacuum doesn't completely register where those zones are. Other than that it is a decent cleaner, but I am glad I got it on sale. I don't think it's worth full price.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    I’m so happy with Dustin

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dustin. He is, hands down, the most impressive robovac I’ve seen or used. I no longer have to go save my robovac from constantly getting stuck and beeping for me to come readjust his position. I have Dustin programmed to clean every morning at 8:00. No issues. I have 7 cats and he keeps up with the cat hair. He is FAST, even on the medium setting. The auto dust bin is amazing. The capacity is huge. I still haven’t needed to change out the bag, and it’s been several days. I can’t wait to use the mopping capability.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation
    Best Buy Employee

    Rated 4 out of 5 stars

    Dustin

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Dustin is amazing. I love him so much he does everything I don’t feel like doing which is sweeping and mopping and emptying itself. My baby always touching it and make it go off and it puts itself back. This things is amazing and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Navigation

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Dustin for about a month now and I absolutely love it! I have a large single story home with stone flooring, 3 bedrooms with carpet and several area rugs. Dustin has been able to adjust to each type of floor and vacuum them perfectly.  Set up was easy on my smart phone though I am still learning using the function to designate individual rooms for Dustin to clean.  After telling my daughter and a friend about Dustin, they too have ordered their own Dustin! I highly recommend this vacuum for any floor types.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dustin is awesome !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is the best. He cleans hardwood floors & carpet extremely well. He works fast also, does apprx 3000sq ft in an hour 40 mins. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Mapping

    Rated 3 out of 5 stars

    Vacuum and sorta mop?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    vacumn works ok as does maps. Easy to program and schedule. I wouldn't really call this a mop. It basically smears any dirt or mud all over the floor. water/cleaner reservoir is too small, so you have to refill for every cleaning. And doesn't dispense water/cleaner evenly, just a small streak. Can't really recommend or not recommend. And don't know how it compares to similar products. If youre shopping I would suggest you look at the mopping surface on the appliance to get an idea how it functions. This one just has a cloth pad on the bottom it drags around as it vacumm/mops.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Dustin for the win!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I weren’t sure at first with how good it would be but we were surprisingly happy! Does a great job designing a map of wherever you are vacuuming. Does great on carpet and floors. Picks up just about everything. With this robot you can start it and forget about it! The canister needs cleaned out after every clean but it’s so simple for anyone! Highly recommend even for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bobsweep

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to setup and customer service is great. My dogs love it, it is more efficient than I thought, with three dogs I was tired of vacuuming. I have ceramic floors, carpet and area rugs, it cleans them all. After using Dustin for a week I decided to use my vacuum, I was surprised at the power Dustin cleaned. I’ve been praising it and very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BOB

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible suction for both hard floors and rugs. the dock is truly "hands-off"

    I would recommend this to a friend