Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$729.99

Customer reviews

Rating 4.4 out of 5 stars with 1682 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers love the Dustin Self-Empty Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. The device is praised for its ease of use, minimal noise level, and simple mapping features. Many appreciate the convenience of the self-emptying function, amazing suction power, impressive battery life, and effective mopping capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,682 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! Easy to map and get started right away. The self emptying station is a plus! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great convenient vacuum

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin has been great. I have it set up to work when I am away from home, but even if it is cleaning while I'm at home the noise is tolerable and not distracting. I have a GSD that sheds a-lot which means vacuuming daily, but now I have floors that are always clean. Also the auto empty feature is great and has been working very well. Wire recognition (or recognizing anything it could high-side on) could improve, but once I set up some boundaries to keep Dustin away from some wire messes it hasn't gotten stuck once.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dusty gets it done!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dusty is awesome! He doesn't miss a spot. Because we have dogs I have it set up to where he vacuums twice a day. If we don't don't want him to vacuum then we just go to the app and hit stop. I plan on having hubby build him ramps so he has access to the entire house because we have a sucken living room.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Dustin is a bit troubled

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is great at helping. However he gets stuck under our door dining room table everyday. This is so annoying. If I don’t notice he needs help he will die there until the next day then stuck again. He needs better learning. Once he starts cleaning he’s good. Oh wait he’s stuck.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying Dustin so much. He does such a great job on our combination on flooring in our home. I love that he empties himself.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Bobosweep floor cleaner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly, mapping out the entire house without wi-fi. Only had 1 incidence where it didn’t return to the docking station. Replaced a Roomba which stopped often and had to be continuously restarted.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Dog Hair Buster

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly this is just day one but this product is really making me feel satisfied with my purchase. Not only does it have a great mapping system, it does an incredible job as a vacuum. All the hair off my husky is virtually gone from the floors, cleaner than I was able to get from my own sweeping and cleaning! Great value and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 4 out of 5 stars

    Not as good as my Shark was

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last time it was on sale. I like the mapping feature since my previous Shark didn't have that but it doesn't pick up as well as my Shark did and gets easily gets clogged up with pet hair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    B O T

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works. So convenient for quick cleaning. I still use my big vacuum occasionally but this so convenient for the rest of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of our dog so we needed something to clean up under the kid's eating area. This machine works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr. T E B

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a bit to get to trying Dustin as I was a little intimidated by it. I was thinking it might be difficult. I was totally wrong, it's EASY PEASY! Now, I run Dustin every few days and it does a fine job maintaining a clean floor in my kitchen, dining area, and front hallway and on into my laundry room and powder room. I'm impressed!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My male maid Dustin

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this on a Best Buy Deal of Day and I absolutely love it. I am not able to sweep myself and I just tell Dustin and he takes over. He does a great job sweeping and then docks to recharge and clean all the dirt out and is ready to go again. I am waiting on knee replacement surgery so he is keeping my cleaning done and I am a very happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the month we’ve had this vacuum, we haven’t had many issues with is operation. The only real complaint is that it gets stuck on our front doors shag rug. We have to place a couple shoes along the edge when the vacuum is running and that is enough to stop it from rolling onto the rug. We haven’t tried the mop function yet but intend to soon. We missed the three “power” settings for the vacuums suction. It’s pretty weak on the default low setting. Make sure you change it to medium or high.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Dustin is a helpful cleaning friend.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device operates as advertised and is easy to setup. The instructions are simple and I had it up and going in less than 10 minutes. It can be loud on high, but acceptable. We haven't used the mop feature just yet. The control phone app is pretty good, although I feel could be a bit more robust. The only thing I have noticed is it doesn't do edges as well as I would like.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dustin bobsweet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to setup and use. it works very well. does a great cleaning job in between my housekeeper visits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is easy to install on your internet. The app on your phone is easy to install and the effectiveness of scheduling when I'm not home for it to do its work is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best robotic vacuums ever, sweeps and mops really well, however i am leave it at a 4 stars because it’s charging takes sometime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrap up your cables!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice robot vacuum with indoor mapping, which enables you to block off sections of your home. This is a necessary feature, as your unit will undoubtedly get stuck on speaker cables, power cords, guitar cables, USB cables, and anything else you may have within a specific area of your home, such as an office or living room. Suppose you don't remove those sections from the cleaning area or remove all cables, which may not be possible in some scenarios. In that case, you will undoubtedly find your robot missing somewhere, and you'll come to see it's wrapped up in your cables, which you'll need to unwrap from the rotating brush. With all things considered, it's a cool product to have in the house and does a good enough job of cleaning that it's worth the $219.99.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to new robo vacuum and so far everything is working great. Dustin runs very quiet and does a great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The Dustin Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this lil guy. It works well with picking up all my fur babies hair. Its a true miracle for pet owners.

    I would recommend this to a friend