Customer Ratings & Reviews

This is the worst product I've ever purchased in my entire life. It retails for over $1100 and it's not even worth a nickel. I don't care how low the price is, avoid this product. Bad battery life. Glitchy app. Would randomly turn on and just run into the same wall over and over again then stop & have a "trouble alert" but the app never successfully functioned to actually notify me. The mop function sounds like way more work than just using a regular mop and the little sweeper brush wouldn't stay on at all ever. When I contacted the company directly they told me to buy some specialty screw driver then proceeded to insult my intelligence then ghosted me when I needed product support. Best buy now has a pitiful return window of 15 days and my vacuum died permanently 12 hours after the return window closed. I've never owned a vacuum like this so I had no basis for comparison & no expectations but disappointment would be a huge understatement. I don't understand how one product could get soooooo many things wrong. I felt truly deceived every step of the way. Don't let heavy shiny black plastic fool you, this is straight up trash. Ran In theory it has all the bells in whistles and in reality this is a money grab.

They are smart and efficient doing what it is supposed to do.

I purchased this vacuum about a month ago and very happy I got it. The customer support is excellent as well as the way the vacuum works it way around the house. We have hardward floors and a cat and dog and the Dustin does an excellent job picking up all the pet hair as well as the dust on the floor.

This thing frees up a lot of time and keeps things looking good

The best robot cacuum That I had. Powerful, fast, easy to use.

Works great. Very easy to set up and use. Easy to empty.

Worth the purchase. Loving it. Intelligent BOT. Definitely recommend.

The best robot sweep in the world. Everyone should have one

Works great! My wife loves using this machine! Easy to set up

Very good item, very good work in house, carpet, ceramic tile, etc.

Easy to set up. I love my bObsweep Dustin Wi-Fi Robot Vacuum Cleaner.

Value is okay. The quality is okay, however it gets hung up and doesn't know how to get out of the situation.

Best purchase ever. Works very good. No more dog hair in the floor.

Very good, easy to use I will recommend this item to my friend

I guess you get what you pay for, but this thing has some quirks that I just can't explain. At first, it was great. Mapped the house and did a mostly good job. Then about 2 weeks after we received the item, it just stopped in its tracks. Vacuum still running, just sitting still. Tried to control it with the phone, nothing. Tried to push the GO button to force power it off, nothing. So, I pulled the battery (which requires tools) and this did a hard reset. Fine, let's start all over again. Two weeks later, the vacuum is going back and forth in the same pattern like it's lost. I open the map, and it has created a phantom room outside my closed front door that is solid, through a wall that is solid and there are no mirrors. KGreat, another reset. Two weeks later and it is under my desk and as it is about to go out of my office, it just stops. Same issue as before. Rather than pick it up and remove the battery again, I took it in and placed it on the charge base and I let it run the battery out. This saved the memory and it did not do a full reset, but it did reset the unit to where it would work again. That brings me to today. This thing just added 2 new rooms on top of the room that I spoke of earlier, but these rooms actually exist. These rooms are my dining room and entry way and my office, but at a 90º angle to the rest of the map. So now I have two offices on this map, two dining rooms and two entry ways. It seems that the robot had a mixup on where it was and the compass went haywire. Now, I get to factory reset this thing, AGAIN, and I guess just keep playing this game about every month. Cannot recommend.

I love This vacuum very very good working clean perfect

Works great. Maps good. Can set up a timer for it to mop and vacuum

This a good vacuum cleaner but after a month of use you have the re-learn the map of you house everytime so that's kind of annoying and the mop is not really a good tool but other than that is good for the price

It runs very well. Still need to setup auto vacuum part.

Just set up once and let it do the rest. Easy to use.