Customer Ratings & Reviews
- Model:
- PET24-7-213
- |
- SKU:
- 6551604
Customer reviews
Rating 4.4 out of 5 stars with 1713 reviews
(1,713 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the excellent cleaning performance, top-notch navigation, and minimal noise level. They also appreciate its ease of use, simple mapping, self-emptying feature, good suction power, impressive battery life, and effective mop. However, some customers have experienced issues with continuous connectivity loss.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Dustin by BoBsweep
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dustin robotic vacuum has improved our ability to keep our home clean and free of pet hair. I’m very impressed with the mapping ability and the option to “quick clean “ individual rooms. The ability to block off rooms is also a plus. That said, I would suggest a feature request to save multiple maps, rather then having to block and unblock rooms you don’t want to clean. The quality of the cleaning is great. I highly recommend this appliance. Much better device than my iRobot.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friendRated 5 out of 5 stars
A Ghost in the Night
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dustin has been great so far. He gets hung up from time to time, not really a technical issue, but more of a we forget he runs and he gets caught up on the kids toys left out. We did have an issue where he wouldn’t charge, but we ended up moving the charging station, and he is working flawless now. We appreciate Dustin picking up the slack in our home. We can set him on a schedule and just let him do the rest.
I would recommend this to a friendRated 4 out of 5 stars
Chopa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, we loved at home beat the broom a the mop. My wife's have more time
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friendRated 1 out of 5 stars
Avoid, constantly shuts itself down w trouble msg
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would love to have loved this but it is drastically flawed. It does a decent job of mapping a room but it’s lost its stored map of each room several times. The biggest flaw, however, is it constantly shut itself down and issues a message of “main brush jammed.” Even though there is nothing in the brush and it may have only ran for literally a minute or less. I will thoroughly clean the brush removing it as instructed in help section and will also have to remove pet hair and dust by hand because it won’t completely empty itself as it’s designed to do. We haven’t even tried the mopping feature because we’ve had so much trouble just trying to run the vacuum. If they could correct these flaws I believe it would be a very nice little daily vacuum but in its current form it’s essentially worthless. I’ve reached out for help through the BObsweep app but they have provided no useful help or fix and it may take several days for them to even respond to my pleas for assistance. I believe I did take out the extended warranty and I’m also a member of BestBuy which I believe extends my return times out to 60 days. I’d love to exchange it for a working one but I’m not too optimistic at this point. I buy a lot of items from BestBuy and generally very pleased with my purchases. I’m really hoping they will work with me to resolve this problem because I’m done with it’s constant failure to perform as designed and advertised. It’s could be such a help around the house and it seems to be close but unfortunately at least for this customer the Dustin is Bustin my chops, billfold and patience.
No, I would not recommend this to a friendRated 4 out of 5 stars
Good robot, poor compatibility with wifi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like Dustin, the robot itself is good. I gave it a 4 because the app is only compatible with 2.4 wifi. My home wifi is 5G so I'm unable to connect Dustin to the app to access benefits such as setting up a no mopping zone for my carpeted area.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This my first but we very impressed. Literally we stop vacuuming anything. Dustin does all the job for us.
I would recommend this to a friend Rated 5 out of 5 stars
Love Dustin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love our new Dustin. We’ve named her Hazel. Saves tons of time. She’s loyal and reliable.
I would recommend this to a friendRated 5 out of 5 stars
Great design, easy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple design and app. Works great. Easily fond charging starting which is very important to me. Best robot vacuum I've ever owned.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friendRated 4 out of 5 stars
Dustin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.does a great job , fits everywhere , also picks up animal hair well
I would recommend this to a friendRated 5 out of 5 stars
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, I've been using it for days and it seems to do its job well
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend- Pros mentioned:Navigation
Rated 5 out of 5 stars
Bob is a good boy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lidar technology really shines. It navigates the crowded house very efficiently, remembering all the obstacles.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Dustin vacuum and mop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good , does pretty good job at vacuuming and mopping as well
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend Rated 5 out of 5 stars
Sparkling clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dustin is doing really great. We have a newborn baby and we are so much concerned about cleanliness of the house and hairfalls. This dustin is a real hero makes the home sparkling clean and gives us peace of mind. This is a must have for every household. Bobsweep does a sparkling clean compared to other robots out there.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Basically useless without Internet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum requires a cloud connection for full functionality (running on a schedule, creating barriers, etc.). There should be no reason the app cannot talk to the vacuum over Bluetooth or a local-only Wi-Fi network for these functions.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
No, I would not recommend this to a friend Rated 5 out of 5 stars
Robot Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very good robot Vacuum works great i would Recommend this one. Victor Walker
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing this robot are the best cleans really good
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
I recommend it 100
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dustin has simplified my life, I no longer have to clean the floor, Dustin does it for me
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend Rated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my BObsweep. It does everything I need it to do.
I would recommend this to a friendRated 5 out of 5 stars
Great Bob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It functions pretty well and cleanup by itself which is awesome
I would recommend this to a friendRated 5 out of 5 stars
Tuff little robot vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our little robot. It even self empties and gets the job done
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friend







