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Customer Ratings & Reviews

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$189.99
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The comparable value is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1684 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the Dustin Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. Many appreciate its ease of use, simple mapping, and self-emptying feature, as well as its minimal noise level. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,684 reviews
  • Rated 5 out of 5 stars

    Small convenient and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing does the job. What more is there to say. I clear the floor of clutter and send it on its way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sweeper

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great sweeper.. blows my iRobot away.. I’m loving the self empty feature. Definitely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pet hair that the vacuum picks up is to heavy for the auto empty. Ibhave to empty it manually.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dostina

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy girl with her toys every day used

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time Saver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great not having to vacuum the carpet every single day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.machine worth evwry penny for it price when the time i bought it which is 80% from msrp its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was on sale. Insane price!!!’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Was a gift to a family with two brings. They said it is doing a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product..it works perfectly fine for me for cleaning floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, reliable. We have 4 dogs and it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it on time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on time and with good price. My daughter so excited to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great, no complaints at all can block areas for mop or for vacuum which is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning Buddy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a Christmas gift for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Junk!!! Bought 1 month ago, worked fine until this evening and now it just spins in circles. Did all troubleshooting, reset, cleaned sensors and it just spins and spins and won’t dock. Contacted Best Buy customer service and was told so sad to hear you have a defective product but we can’t help you. I stopped shopping at Best Buy for 10 years because they did this to me way back then on a defective item. Just recently bought this vacuum last month and started shopping there in hopes they’ve changed. Well .. they haven’t changed and won’t help a customer after purchase and money in their account. That is ok , I’ll tuck my tail between my legs and take the loss. However I will cancel the Best Buy card I just got tomorrow morning first thing and go back to never shopping at Best Buy again and for good this time. Burned twice now and they won’t get the chance to do it again to me. Time to buy a different vacuum from someone else .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Boby sweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Accurate object recognition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dustin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all i dont know where all the 5 star rating is for that get me to try this product when it was 80% off. 1. The app is having so much issue connecting to the unit itself and only way to get it to connect again is to reset it and reconnect it and once you close the app the unit lost it wifi and ability to connect again. 2. The vacumn of the unit is not as good as other brand and it leave a bunch of stuff behind after it run through a few time. 3. This unit keep getting stuck on random spot and after i move it out to unstuck it. The unit keep going back to the same spot and get stuck again. 4. I like the function that it have a external bin to suck all the dirt of the vacumn so you dont have to clean the dirt.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect robot vacuum! I have no complaints. I can’t imagine life without Dustin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Bobsweep vacuum. We are looking forward to it keeping our house dog hair free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin eats dust (in a good way)!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Vacuum is everything it shoukd be abd app functionality is great. No regrets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t pick up everything. So of the smallest things the unit will bypass it 3 times and not pick up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice robot. We like it. I will buy again for my mom and sister

    I would recommend this to a friend