Customer Ratings & Reviews

I could be better, it's called Dustin but wheels slip to much when there's a lot of dust it stop functioning after 5 months, I though it would last longer

I Bought for my sister. She very likes it. Run good

Love that I can be away from home and start the vacuum up.

great service just didn't like the product so I returned it

Great robot. Works to sweep and clean the floors perfectly.

It really does not pick up well at all on carpet--especially thick carpet when running it on high.

Unit keeps on giving errors on water dispenser is Not working and start every time from beginning.

Don’t waste your money. This has been used less than 1 month and we have consistently had issues with it stopping in the middle of a run and the side brush motor already went out. Too late to return it and now have been dealing with support to get it repaired for 5 days but haven’t gotten anywhere yet. They want us to pay for shipping and it will take at least a month to get it back. This is an infuriating purchase, not worth the money or the hassle.

Love it perfect for me and my dog with all his hair

So far every time is very good. Would recommend to buy

I bought this in March 2025 and it’s now September 2025 the water dispenser stop working. It’s a bummer I really wanted it to last.

In theory it sounds great that you can create no-go zones on the map so the vacuum doesn’t encounter problems. The problem is, you have to let it run into the no-go zones in order for it to map it. So it will get caught on wires under desks and tumble down short stairs. We have a set of short stairs, and I’m guessing the lidar doesn’t realize the floor it’s detecting is a different level, so it keeps trying to get down to the floor it detects and eventually takes a tumble. Save yourself money and buy a MUCH cheaper vacuum.

I have an iRobot as well and it does a much better job of mapping, Bobsweep gets confused and rarely makes it back to home base, I'm still hoping it gets better.

Great product!! Very happy with it. Does the job.

Great machine, we love dustin it was a great choice

I am waiting better expectatives, but really I can not tell you: This is an excellent product. The service is a middle category

The mop feature is okay at best. And with the glossy and shiny top of this robot it is a fingerprint and dust magnet. As a vacuum it works perfectly fine.

so many time it displays error on the app and get stuck really frequently

Not sure how this item is priced at a $1000. Not good suction and the memory onnthe item is questionable. .

mapping feature is great, and the vacuum itself works well. However, it never seems to "self empty" that well....always have to manually empty it.