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Customer Ratings & Reviews

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$189.99
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The comparable value is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1684 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers admire the Dustin Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. Many appreciate its ease of use, simple mapping, and self-emptying feature, as well as its minimal noise level. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,684 reviews
  • Rated 3 out of 5 stars

    Dustin robot vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes vacuum a breeze. It doesn’t do well on wood floor areas but does good on our carpet. I do have to empty it at least one e each run through on our house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    great at first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great for several months but can no longer navigate without getting stuck

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to fix maintenance issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Amazing but maintenance is very difficult to clear error msgs

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Work average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good but vaccum brush comes off every now and then also mapping doesnt work as expected

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute trash

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No suction. App is terrible. Packaging and presentation was great but actually vacuuming was not good, even at a discounted price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned after Two Days

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the same experience with this unit as the other "incentivized" reviews. First base unit would not self empty the robovac on arrival, (would not even respond to the app command to self empty). Second, found it dismal at picking up dog hair. It just left clumps all over my carpet I had to go around picking up after a vacuum run.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Navigation is terrible and it gets stuck

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised to see so many good reviews. It put Dustin in front of its house and goes around does not find it. It worked for 20 minutes and then while it was at 70% it returned which it never reached the station. $800 is a actually for something amazing. I will return it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bummed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad procduct but bot ideal for smaller areas. Not again probably buy something cheaper next go round

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for mopping, weak with multiflooring(same lev

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for single format floors on the same level, not for multi format flooring on the same level

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright. I’ve experienced better for cheaper. I just enjoy the color.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! But the mapping could be much better!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great product design and make

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product design and looks are good. But keep a lookout for defective product and cleaning is not that great though the power mentioned is high. Quality is good and it is intelligent to clean corners or borders first and then clean middle of room. Only problem I see is the robot cleans in straight lines but the brush goes on same line and leaves a pattern or area which is not brushed or cleaned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Dustin BobSweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the vacuum however having some issues closing off a few bedrooms.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps falling down our stairs.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing vacuums well, but has fallen down our stairs a dozen times. Lame.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good at first but after 1 month it starts to perform halfway then stopped. Sometimes it starts and stops at halfway then have to look for it where the Bob is at.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best stop anytime go on top of a cord and doesn't follow the map

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops suddenly at some places and gets stuck easily. Doesn’t do deep mop and does it so lightly. Overall I’m not satisfied with this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought several brands of robots with dual sweeping/mopping capabilities. By far this is the worst. I thought to try it since it was significantly reduced and liked the auto clean feature but was dupped as this thing requires constant attention and manual pickup to reroute when it gets stuck constantantly near couches. Regret the purchase…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction is terrible. Mapping in theory is cool but the vacuum cleans partial rooms then chrages and then cleans partial again but never the whole room. App is stupid and archaic

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Robots are not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stops for any obstacle It vacuums not that good too

    No, I would not recommend this to a friend