Customer Ratings & Reviews
- Model:
- PET24-7-213
- |
- SKU:
- 6551604
Customer reviews
Rating 4.4 out of 5 stars with 1684 reviews
(1,684 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Dustin Robot Vacuum & Mop for its excellent cleaning performance and top-notch navigation. Many appreciate its ease of use, simple mapping, and self-emptying feature, as well as its minimal noise level. However, some customers have reported issues with connectivity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Don’t Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on a crazy Deal of the Day sale, hopeful this would be an upgrade from my old Roomba. IT IS NOT! During the first use, it stopped during the run stating that the main brush was clogged. It wasn’t, but I’ve cleaned it out multiple times to almost a new state.. That error pops up every time after a couple seconds of trying to run it. I’ve reached out through the app and email to try to get help, and so far no luck. Don’t waste your money on this floor ornament.
No, I would not recommend this to a friendRated 1 out of 5 stars
What a joke!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work worth a darn for pet hair. Leaves clumps of hair around the house instead of picking it up. Very poor performance. Waste of money.
No, I would not recommend this to a friendRated 2 out of 5 stars
It stops working after 2 months.!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I called the insurance company, they didn’t want to fix it, they gave me another one but I had to pay another 79 dollars, which wasn’t fair to me because I had very little with it
No, I would not recommend this to a friendRated 1 out of 5 stars
Dustin belongs in the Dustbin.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale for $250 , original price was like 1200. Definitely not worth that much. The app is terrible. Had to keep reinstalling it to fix various different issues. Sweeps ok, doesn't mop that great. Wouldn't recommend.
No, I would not recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use, Navigation
Rated 5 out of 5 stars
Absolutely in love with my Dustin.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a stay at home mom with a one year old and a 14 year old Dustin has brought more peace into my life! It was so easy to put together, I Normally get my husband to install everything for me lol. I was surprised and thrilled I didn’t have to conduct a mapping since DUSTIN already had a layout of my house after connecting to my wifi! Wow! I quickly downloaded the app and love love love how easy it is to use!! Since Dustin has a brush on the side I feel like it not only sweeps but dusts as well, such a great feature! The battery life seems never ending maybe because it charges so fast! It’s pretty quiet while it sweeps I forget it’s going around at times! I love that it self empties however it is a bit loud. The mop option works great on minor spills. Overall I am absolutely thrilled and in love with my Dustin. I can make better use of my time by spending it with my loved ones since Dustin gets the job done! Thank you!
I would recommend this to a friend Rated 1 out of 5 stars
Avoid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this out of curiosity about the brand. Features sound good on paper, so the thought was what the heck I’ll give it a chance. What a mistake that was. Setup was easy but as noted the sode brush falls off and won’t stay on, the vacuum is poor and challenged to pick up cat litter on low pile carpet. On a positive note it didn’t get stuck except once. But as a vacuum it’s below one. In the garbage it goes. I won’t even donate such junk.
No, I would not recommend this to a friendRated 1 out of 5 stars
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have enough power. It's definitely not an improvement over the Pet Hair.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
No, I would not recommend this to a friendRated 1 out of 5 stars
Expectations unmet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited at first when I saw the discounted price but it keeps on getting stuck everywhere. Only one swiper do not detect surrounding items. Doesn't have the lasers to detect walls, chairs objects so run into everything.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
No, I would not recommend this to a friendRated 2 out of 5 stars
Gets slower overtime
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it for a few months now and it's getting slower and slower every time I use it. I might as well vacuum myself. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Low suction power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Suction power low. Doesn’t pick up on uneven surface. Noisy
No, I would not recommend this to a friendRated 2 out of 5 stars
Died
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great while it worked. Love the zone mapping for different rooms. Unfortunately Dustin died after 8 weeks
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst robo vaccume you can ever get.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cumbersome software - and a useless vaccume - it just walks doesn't pick up any dust - struggles on hardwoods and is pure crap on rugs or carpet.
No, I would not recommend this to a friendRated 2 out of 5 stars
Don’t clean well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good compare to iRobot. It don’t vaccum at all places and always face challenges to go back to docking station . And throw back dust in between
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
No, I would not recommend this to a friendRated 1 out of 5 stars
I'll probably return it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It moves very poorly on the carpet, and I also think that the suction power of the garbage is very poor.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth the headache.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even at a heavy discount this still isn't worth the headache. It constantly gets stuck and does a very poor job at vacuuming!? Will be returning this ASAP and break out old faithful the basic tough as nails Skark Ion that has been going for three years strong.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not working for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t worked for me.It got stucked under the middle of the bed saying bumper jammed it happened twice when Ian trying to map,and it’s not working properly on carpet,I tried twice to map I failed twice to map my place .
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
No, I would not recommend this to a friendRated 1 out of 5 stars
Did Not Last 4 Months.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a generic option that will not last. The mop option is also not useful at all.
No, I would not recommend this to a friendRated 2 out of 5 stars
Let's see how second one is
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one died in a day. The customer service was superb and had another one on its way very quickly. Hope the first one was an anomaly.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
I would recommend this to a friendRated 1 out of 5 stars
Bob
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its stupid robot, never find the charger , clean good but mop its also nothing , dont like at all
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy with the product. Brush keep falling off. Keep stopping. Not good brand.
This review is from bObsweep - Dustin Robot Vacuum & Mop, Auto-Empty Odor Control Dock with 1 Gal Capacity, Privacy Focused U.S. Software - Original Version in Navy
No, I would not recommend this to a friend







