Customer Ratings & Reviews

Not the best, the vacuum only has one brush and it leaves a lot of trash behind.

I just replaced my bobsweep standard (moved to basement), with the Orb-i. My standard has worked great for years and will probably work for another few years. I was so impressed with the standard that I decided on another bobsweep, the Orb-i. It was easy to setup, mapped my upstairs, and does a great job of cleaning and is very quiet. Scheduling and room selections are a really nice feature. The Orb-i app works great. Really nice app and robot!

Does not work well stops working half way into its job

It’s not getting charging and Not working. Low quality

The sensor failed by the stairs and rolled down the stairs and went threw the wall in a brand new house I would not recommend this

Can’t navigate is lost all the time stops in the middle of straight away with errors on bumper and lift wheel. I have contacted Support and they recommended removing the battery and replacing it. However, it’s still a dumb robot. I bought this as an extra because I love my other two so much but they are sharks, and perform perfectly

Dustin (whom we call Bob) arrived quickly with an adorable birth announcement on the package. Easy in packaging and set up. Super clear instructions and videos. Bob started vacuuming right away and it was great to see our custom map develop on the app. The map is fully customizable to divide rooms and mark no sweep areas. His sensors are great! Good at mopping, too! We had a little snafu but customer service is top notch! They really go above and beyond. Self emptying feature is my fav! Very pleased!

I have had a number of robot vacuums over the years and the evolution of these types of machines has grown so nicely in the last few years. This unit is by far the best of the 4 I have owned – by far and the first from this company. It will not be my last. Unboxing and set up were pleasant and surprisingly easy respectively. All too often products such as this can only be set up using 2.4 vs 5 ghz freq – not both only one, and you have to manually switch off your wifi 2.4 or 5 in the settings. This unit setup immediately, no fus, no needing to turn off 5ghx for 10 minutes to set up. It…just …worked. I am quite tech savvy and 3 of the 4 previous robots needed, well, help in setup. Not this unit and so kudos to the company to make it painless. Once connected, the mapping feature worked well but I did go in the app and designate areas for the robot to work as I wanted it to. Very, very easy app interface and if you simply take 30 minuted to explore the app, you’ll find that everything you need to tweak the bot is there. My bot is named jaws and he performs flawlessly. Vacuuming is stellar even on low setting but I moved it up a notch for my hardwoods and carpet and it does awesome on pass one. It is surprisingly quiet compared to my other robot vacuums and I have retired my others as this one is the one. The loudest part is when he “poops” into the collecting bag on docking – the bag is large enough for multiple empties before emptying. Verdict – buy it, you wont be disappointed

Dont do it - price is low, and there is a good reason for that.

Doesn not clean specific rooms that it’s assigned too.

Doesn’t pick up all the dirt. I’ll sit and watch it and it’ll go right over most debris.

I have 2 labs and it does not sweep up dog hair. Does not get close enough to walls. It also does not sense if something in its way. It seems to remap as it goes so you can not keep doors open to rooms you do not want it to go. I was so excited to get this but am very disappointed.

Vaccum was only able to last 45 minutes on high vaccum power, and only completed 500 sq ft before is was completely dead. Also leaves quite a bit of stuff behind. Disappointed in a product that retails for $1099.99, maybe thats why is so heavily discounted.

You get what you pay for I guess. Bought this because it was a deal of the day and had decent reviews. It literally ran for 3 minutes then said it had a dust bin error and no matter what I do I couldn't get it to clear and customer service was no help at all

This vacuum cleaner has only one cleaning brush, whereas others typically come with two. During its initial use, it detached twice, requiring me to search for it around the house each time. This is a poorly designed product, and I intend to return it."

Not worth the money even on sale . This robot turned on twice on its own and sucked up things laying around like my dogs leash . Also this does a lousy job vacuuming and mopping . I don’t even like using it .

Bought this sweep on sale. Definitely not worth it. Roomba is way superior

Doesn't pick up the dirt. Fail even the simplest pick up test. It's very loud, and it's navigation is terrible. Didn't even bither trying the mop function. Returni g

Obstacle avoidance is basically non existent. Had to rescue each single day.

Kept tripping breaker and tried on other outlets returned item