Customer Ratings & Reviews

I have been using the this robot vacuum and mop for a few weeks now and it has become an essential part of my daily routine. Most of us have probably owned a few different robot vacuums at this point, but this one really stands out because of how refined the experience feels. Between having two kids and two dogs, my floors are a constant battleground of crumbs and pet hair, but this machine handles everything thrown at it without skipping a beat. INTELLIGENT MAPPING One of the most impressive parts of the setup is the LiDAR navigation. Right out of the box, it mapped my home with high precision, creating a color coded layout in the app. This allows me to easily tell it to clean specific rooms or set up "No Sweep" and "No Mop Zones" for areas with delicate rugs or the dogs' water bowls. Also a nice touch was that I appreciate the focus on privacy where the software does not record or send images of my home to the cloud which provides that peace of mind for my family. POWERFUL CLEANING AND AUTO EMPTY DOCK The performance on both surfaces is what stands out here. It features strong suction that does a great job lifting heavy pet fur from carpets, while the mopping attachment adds a nice shine to my hard floors. The real star of the show is the auto empty station. After it finishes a cleaning cycle, it returns to the dock and automatically empties its bin into a large bag. I have noticed that the activated charcoal lining in the bags does a fantastic job of blocking odors from the trapped hair and dander. Since the dock has such a large capacity, I can go weeks without having to worry about it whereas in the past with other robot vacuums they would simply stall during cleaning until you cleaned out the internal dust bin since it filled up so quickly. SIMPLE CONTROL AND QUIET OPERATION Managing the cleaning is incredibly simple because I have it fully integrated with Google Home (also works with Alexa). I can just use a voice command to start a cleaning cycle. I have been pleasantly surprised by how quietly it operates compared to other models I have used in the past where it is not a distraction while the family is playing or we are watching a movie. If the battery runs low before the job is done, it simply returns to the dock to charge and then picks up exactly where it left off. So it really is hands off and works silently in the background without being "needy" like other robot vacuums. VERDICT The Dustin robot vacuum and mop is a solid choice for anyone wanting a more automated home cleaning routine, especially in a busy household. It combines smart navigation and strong hardware with a very user friendly app and seamless voice control. The self emptying feature and odor control make it a top tier option for the convenience it adds to daily life, ensuring my floors stay clean even with all the chaos of a full house. I would highly recommend this option to anyone looking for that silent cleaning agent that simply does it job without issue.

We love Dustin (now named Dark Helmet), The amount of detail put into even the packaging is amazing. Dark Helmet is so quiet when he is cleaning that it is a huge plus. After the mapping, Dark Helmet went to work, and there is a lot of it. We have 4 cats and a dog. If you have a zoo like we do, I would suggest running each room and then send him home to self empty at least the first couple times. Let's talk about that fantastic feature of self-emptying, shall we? Dark Helmet docks and then empties his contents. I hope he doesn't mind me sharing his personal habits. We are very pleased with Dark Helmet's cleaning, there is even a spot cleaning option. We would highly recommend Dustin a.k.a. Dark Helmet.

Had for 2 weeks stopped dead Instructions said push reset But it doesn’t tell you where the reset is??

Worked good at first. Then about 3 months in it says the dust bin isn't engaged when it is and it won't run.

After 10 days disconnected from WiFi and couldn’t connect again. I contacted customer service but nothing they were suggesting worked I will have to return it

Horrible. Can barely pick up a crumb. Can't ever find the charger even when it's 2 feet away. The app sucks. Just avoid.

I ended up returning this, the battery couldnt even do a forth of my down stairs the sweeper arm kept flying off. Spent a little more and purchased a shark.

Awful device. Does not charge properly. Struggles to find its charging pad.

Dustyn did not hold his own in the age old battle between Australian Shepherd hair and robot vacuum.

The bObsweep Dustin Robot Vacuum and Mop with Auto-Empty Odor Control Dock is a very handy smart vacuum that has made a big difference in keeping my home clean. I have multiple cats and it has been exhausting trying to keep my home consistently clean. Before trying out this Dustin Robot Vacuum, it felt like I couldn’t escape the never-ending mess of fur, litter, and kibble that has taken over my home. The main level of my home is composed of the front door and entryway, a bathroom where we keep the litter box, the living room, as well as the dining room and kitchen. This floor is by far the most heavily trafficked area and always in need of vacuuming. Now that I have the bObsweep Dustin Robot Vacuum and Mop, my home is noticeably cleaner with little to no effort on my part. This is because Dustin (the default “name” that is suggested for the vacuum during the initial setup) pretty much does everything all on his own. After going through the setup process which was very easy using the bObsweep app on my phone, I had Dustin map the area which then showed up in the app. I was then able to set up “NoSweep Zones” where I didn’t want Dustin to go since I have a high-pile carpet rug in the living room that is a bit too difficult for Dustin to traverse and clean. I also didn’t want Dustin to get too close to the water bowls we have out for our cats so I setup NoSweep Zones there as well. It was easy to figure out how to set these zones up but the only slight downside is they cannot be manually drawn. Instead, you must use a rectangular box that can be re-sized and moved around but I was able to get these to work for me and my situation. “NoMop Areas” can also be added in the same way but Dustin also uses FloorSense technology to sense carpet in real time and lifts the mops during cleaning sessions when mopping has been enabled. It should be noted that if you do intend on having Dustin mop, you will need to manually attach clean mop pads before each mopping session as well as adding water to the reservoir on Dustin. This is a bit more of a hassle but understandable since it can’t do these things on its own so I mainly plan on using the vacuum feature. The best part is the scheduling function which has allowed me to setup a cleaning schedule for Dustin to vacuum and self-empty on a regular basis without any input on my part. This has resulted in a much cleaner home and as a result, I highly recommend Dustin, the Robot Vacuum and Mop from bObsweep.

Bob (Dustin) came into our home just a few short weeks ago and we just love him. Of course, Bob does all the work. We just gave him some simple instructions on the app and he whisked his way into our hearts. Bob’s app is easy to install and navigate and lets Bob do all kinds of tasks relating to his main job, vacuuming and keeping our floors and carpets clean. Believe me, Bob knows what he’s doing. He avoids obstacles, stops at predetermined perimeters, and goes about his chore very quietly and then returns to his home on the charger pad. He even empties himself. Bob would make a good house guest for anyone or even a great roommate. Now when a bit of debris appears on the floor, we say, “Bob will get it.” One thing about Bob. He always keeps it clean.

Unless I can get help setting up this vacuum, I will have to return it. It is too confusing for me to figure out how to set it up with a computer.

This product is By far the worst product that best have ever Sold. Everything thing about this product is bad. Not even worth 50$

I have owned multiple brands of robot vacuums in the past. Currently this is the best one I have owned. Pros: (Biggest pro: Self-emptying, Customizable, Mapping once you have an accurate map) - The mapping feature is great, however in my experience i needed Dustin to map the house 4 times before it got a perfect map. I would recommend putting the vacuum suction mode to "None" when mapping so it doesn't drain the battery and can get a map to your liking. - The ability to control the suction power - Low is very quiet. I work from home and run the vacuum daily while I am working but have the suction set to low. But when I am out i bump it up to medium or high. Medium is a little louder, may not recommend if you're in a work meeting. But High - definitely would not recommend if you're in a work meeting or working from home. High is a bit loud but works. - The ability to send Dustin to a specific room to clean - works great as long as the map that is saved is accurate. - The scheduling i enjoy how customizable it is. Scheduling does require a map. But it allows you to select days, which rooms you want, and the suction power to be used. - The self emptying function - works great. I did encounter it not properly self-emptying 1 time though. But that was due to Dustin being clogged with dog hair. We have a Husky/Shepard with very thick hair. Hair so thick it clogs upright vacuums if we don't vacuum for a while. So running Dustin daily has been amazing - no issues self emptying otherwise. - The mopping feature - i used one time on hardwood. It wouldn't replace an actual mop where you may need some more elbow grease. But for a light cleanup it did a decent job. I still would use my regular mop though since we have 2 dogs and they track in mud when it rains. The mop feature is also customizable in the app for both scheduling as well as how much water you want it to use. - Dustin finding its charger and properly docking worked great every time so far. In the past with other brands of robot vacuums its been hit or miss on properly docking. But with Dustin i have needed to assist it only 1 time and that was when i initially took it out of the box to charge. Cons: (Biggest Con: Mapping feature in the app) - The mapping portion of the app is not user friendly when it comes to tweaking the map. Dustin had split my Kitchen into 3 rooms originally. You can combine the rooms HOWEVER it grayed out the middle part of the kitchen. If a room is grayed out - it cannot be tapped on to connect the rooms. So you have to delete the whole map, can't delete just part of the map. Then have Dustin remap the whole house or area again. I would suggest the ability for the mapping feature to either remap a single room OR the ability to combine gray rooms. Since Dustin saw the room and scanned it. It just didn't think it could clean that area. - Continuing on with the map tweaking, its a slight challenge to mark no-zones (no vac/mop) since you get a small line or a big square. Its either too touchy or not touchy enough in the sense you tap on the map and sometimes the line is in the middle of the house OR its crooked and can't be adjusted easily. - Replacement bags for the self-emptying container are only available through manufacturer, cannot be found on Amazon. However the bags do last a bit (depending on how often you use the vac, how dirty your living area is) - If you have thick dog hair, this vacuum may not be the best fit since thick dog hair could potentially clog the self emptying bin.

Specs This self-cleaning robot is an automatic combination vacuum and mop. Contained within the box are the bObsweep Dustin, two side brushes, a filter, a mop attachment, two microfiber mopping cloths, a self-empty charging station, a cleaning tool, and a dustbag. With features such as SLAM mapping and stair/obstacle detection, the bObsweep maps your home and shows results through a simple app interface. Pros My favorite thing about the bObsweep line is there are parts and accessories easily available for replacement! You would not believe how many times something has broken on an item of mine and there is no way to order an exact replacement, and therefore it never fits right and you have to buy a new one anyway. The Android/Apple app brings desirable features such as scheduling, SLAM mapping, and auto charging. SLAM mapping uses LiDAR to create and clean spaces in real time, there is even a feature to set “no sweep” zones in the area. The dustbag is meant to hold roughly 100 days of debris before emptying is necessary. Cons The mopping feature is good for small messes but not for anything heavy duty or that might require scrubbing. The app is a little basic in design but it makes it more user friendly across most age groups, in my opinion. I also have not had the best luck in getting pet hair up off the floors. It seems old fashion brushes (horse brushes work best oddly enough) are still the best item to get that embedded hair out from carpeted materials. Conclusion It does not get in the way and it is quiet! You will not even notice it is there. I would recommend this specifically to homes without pets – a regular vacuum with carpet combing is still your best bet for embedded pet hair.

We have received our new employee, Bob. Bob shows up on time everyday and works very diligently. He is very neat and tidy in his work and leaves no unwanted debris. Bob has been an excellent employee and friend and gets along very well with his older brother, Bob Senior. Bob has helped us eliminate extra help and has freed up valuable time for us to be able to do other things while he is at work. Bob makes sure he automatically empties the trash that is accumulated throughout the day. Bob never gives us an back talk and has been a great Joy to have as an exemplary employee!!

Its a very bad product... doesn't work at all.. tried multiple attempts of reset/map/use... customer service was of no-use

Our bObsweep is doing the living room floor as I write this review. It would be a 5star rating except it is not made clear on the package that to use all the features of this great robot you need to have a 4mGz wireless network. Be sure to check with your internet provider before you buy! We had fast speed, and so the scheduling and mopping features could not be activated because they require a map, which is done on the app and our "Bobbie" could not join our home network, and I was so disappointed. After two weeks of just letting it "Go" and roam around the whole house, doing its great job of cleaning (and if that is all you want, it is still worth the price), I called CenturyLink, and someone there, who deserves a 5 star review, set us up with a second, slow speed network, and just like that, after only three days of "Go" runs Bobbie made a map, so I could designate rooms, set "mop free zones" and make a schedule for cleaning automatically. Our floors have never looked better, and if there is a problem between scheduled cleanings, Bobbie can be sent out to do a Quick clean of that room or I can make a designated area on the map for a Quick spot clean. Love that it self empties after every cleaning. So far we have not had to empty the bag and it has been almost a month. We have fir trees on our lot, and Bobbie can pick up the troublesome needles that come inside, and everything else on the floors. A few times it got stuck under a low table, so I learned to put books under them to block Bobbie but it is also great it can go under places our old vac didn't reach. I can't say enough about how superior a product this is, much better than the older robot vacs that got bad reputations because they didn't work that great. Our bObsweep Dustin vac is a great product, and we got it on a Best Buy Deal of the Day for less than $300. Best money I ever spent, if only it would do windows, too : -) Our living room rug has never looked better; the "tracks" Bobbie leaves makes it look like a football field, he covers the entire floor, and when he is done, he hustles back to his base and empties himself. How great is that!! The wood and tile floors don't have a crumb left after Bobbie is done and I do a Quick Room clean of the Entry and Kitchen every day so it is spotless. Enough said, free you time and delight your eyes with how great your floors will look, buy bObsweep, a Canadian company (and the map is not on the internet, just on the vac so no worries on privacy which is a concern with other brands). You deserve it!

Never connected to the wifi properly, didn't make to follow-up the schedule yo clean no even once, stayed rotating in one spots

We love Dustin the robot vacuum! We haven't tried the mop option yet, but the vacuum is wonderful. We had a robot vacuum before and it was always crashing into walls and furniture - we couldn't run it at night because it scared our kids. It also got stuck constantly! Not the case for Dustin! No crashing into furniture and walls, and it rarely gets stuck. It even cleans the washable rugs we have that no other vacuum seems to clean. It is quiet, effective, and easy to use. I am so happy we got this vacuum!