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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 482 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 482 reviews
  • Rated 5 out of 5 stars

    bObsweep - Dustin Self-Emptying Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Vacuum. Very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Robot for cleaning

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean and quickly. The sound not to noisy. Very helpful robot. I recommended it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third robot I have after Roomba and Roborock. This one is number three for me. My issues, it gets stuck under my couch, it does not appear to account for the extra height in the center of the vacuum. I have hard wood floor that needs cat litter picked up but the side brush flings the litter away to areas that were already cleaned. I have to use high vacuum mode for it to pick up everything which is very loud. When cleaning in room mode, the app only allows one room to be chosen instead of multiple rooms. My other vacuum with mop has automatic mop cleaning and this vacuum does not so it would be too much of a hassle for me to use mop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that the MAP gets deleted every time, i have to map the house again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my BobSweep Dustin this past Thanksgiving and I’m really happy with how well it cleans my carpet. I would highly recommend this to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up , but I wouldn’t recommend for pets was late for me to see that but besides that works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced and ineffective

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the spot cleaning and room cleaning. Editing the map is a little difficult to do on a small phone screen, but not impossible. I got this on sale, but I would say it’s not worth the full price. Don’t get this if you have hairy pets. The self-emptying is not very effective and I have to manually clean it out myself. The brush in the vacuum gets gunked up easily, and the cleaning tool isn’t very effective on it. Because it gets blocked up quickly, sometimes it just drags and spreads dirt around. Overpriced ineffective product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best robot vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, for labeling room, spot cleaning, room cleaning. Didnt have to clean manually since I got this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been working just fine . We haven’t used the mop option yet though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work but not at the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own for couple months, work ok but sometimes it stucks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my sister. She loves it. I'm happy with it, it was worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my wife enjoyed this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great, kept our dogs hair cleaned up with ease. setup was a breeze and the price was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! works perfectly as it should be.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dustin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all i dont know where all the 5 star rating is for that get me to try this product when it was 80% off. 1. The app is having so much issue connecting to the unit itself and only way to get it to connect again is to reset it and reconnect it and once you close the app the unit lost it wifi and ability to connect again. 2. The vacumn of the unit is not as good as other brand and it leave a bunch of stuff behind after it run through a few time. 3. This unit keep getting stuck on random spot and after i move it out to unstuck it. The unit keep going back to the same spot and get stuck again. 4. I like the function that it have a external bin to suck all the dirt of the vacumn so you dont have to clean the dirt.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute Junk!!! Bought 1 month ago, worked fine until this evening and now it just spins in circles. Did all troubleshooting, reset, cleaned sensors and it just spins and spins and won’t dock. Contacted Best Buy customer service and was told so sad to hear you have a defective product but we can’t help you. I stopped shopping at Best Buy for 10 years because they did this to me way back then on a defective item. Just recently bought this vacuum last month and started shopping there in hopes they’ve changed. Well .. they haven’t changed and won’t help a customer after purchase and money in their account. That is ok , I’ll tuck my tail between my legs and take the loss. However I will cancel the Best Buy card I just got tomorrow morning first thing and go back to never shopping at Best Buy again and for good this time. Burned twice now and they won’t get the chance to do it again to me. Time to buy a different vacuum from someone else .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gets dumber the more you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets dumber by the more uses you do. Now, for some strange reason it stays still in one place trying to figure out where to go next when it already has the layout in memory. Really disappointing robot vacuum.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for this product it is a plus at the house so my wife has more time to other stuff around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and it does a great job at mopping. I had no experience with these vacuums and it did a great job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum Not Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The self cleaning tool to vacuum the inside of the sweeper is not working properly. There is dirt and hair stuck inside. I have to return to the store. I was reallly excited about this product. We have a cat and dog in the house.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome.machine worth evwry penny for it price when the time i bought it which is 80% from msrp its great

    I would recommend this to a friend