Customer Ratings & Reviews

I am waiting better expectatives, but really I can not tell you: This is an excellent product. The service is a middle category

So far every time is very good. Would recommend to buy

mapping feature is great, and the vacuum itself works well. However, it never seems to "self empty" that well....always have to manually empty it.

Great product!! Very happy with it. Does the job.

In theory it sounds great that you can create no-go zones on the map so the vacuum doesn’t encounter problems. The problem is, you have to let it run into the no-go zones in order for it to map it. So it will get caught on wires under desks and tumble down short stairs. We have a set of short stairs, and I’m guessing the lidar doesn’t realize the floor it’s detecting is a different level, so it keeps trying to get down to the floor it detects and eventually takes a tumble. Save yourself money and buy a MUCH cheaper vacuum.

Not bad procduct but bot ideal for smaller areas. Not again probably buy something cheaper next go round

It’s alright. I’ve experienced better for cheaper. I just enjoy the color.

There is always an issue with the bumper and it doesn't pick up off the concrete epoxy floors like no matter how you adjust it and it can not be returned

I like the vacuum however having some issues closing off a few bedrooms.

Have bought several brands of robots with dual sweeping/mopping capabilities. By far this is the worst. I thought to try it since it was significantly reduced and liked the auto clean feature but was dupped as this thing requires constant attention and manual pickup to reroute when it gets stuck constantantly near couches. Regret the purchase…

worked great for several months but can no longer navigate without getting stuck

Not as good as I had hoped. I didn't even want to try the mop. Returned it after 2 days

Suction is not good. Doesn't clean properly. Oveall not satisfied with product

For a machine that retails for over $1000 I'm extremely disappointed so far with my experience. Was super excited hoping for good results on the first clean however the side brush sweeper fell off 6 times within the first room from contact with basic objects, wall corners and trim. May have to severely limit cleaning areas with do not clean zones as it has gotten stuck near lamps, square boxes, and on the door mat. I was expecting something much better equipped to handle a small basic townhouse for the price.

Very expensive paperweight. Worked for 10 days like a charm and then progressively got worse and worse with quality and many error codes and shorter and shorter amounts of time it functioned over time. 3 months later doesn't even work. I am working with the company to fix or replace. We'll see how that goes.

It stops for any obstacle It vacuums not that good too

Suction is terrible. Mapping in theory is cool but the vacuum cleans partial rooms then chrages and then cleans partial again but never the whole room. App is stupid and archaic

It doesn't have enough power. It's definitely not an improvement over the Pet Hair.

Not that good compare to iRobot. It don’t vaccum at all places and always face challenges to go back to docking station . And throw back dust in between

It didn’t worked for me.It got stucked under the middle of the bed saying bumper jammed it happened twice when Ian trying to map,and it’s not working properly on carpet,I tried twice to map I failed twice to map my place .