Customer Ratings & Reviews

Just start it let it do hard work it runs great in rooms sweeps great and mops clean

The Dustin is very helpful specially when u are busy I love my Dustin

Fine i didnt use it, it was eazy to assemble though but not what ibwas needing thanks though

I've had my Dustin (or Bluey as my 4-year-old named him) for about 3 weeks now, and I absolutely love it! We've had a few Bobsweep products over the years, starting with our Bobsweep PetHair Plus, which was a great start, but there's no doubt the technology has improved. The only thing we haven't seen on newer models that the first one had that we liked was the UV light for disinfecting. Otherwise, everything has been an improvement, from the quality of the parts to the ease of cleaning the vacuum. This new one takes that to a new level with the self-cleaning, which works very well, albeit a bit loudly for a brief moment. We also have a previous model, the Bobsweep SLAM, and that has been an amazing model as well. This one is similar, so it maps the whole house and does a great job at cleaning everywhere, and very thoroughly, even on the eco-power setting. It also fits under almost all of our furniture, even some low pieces. In addition to the self-cleaning feature, another new feature I love is the ability (in the app) to have the Dustin continue cleaning the floor if his battery dies before finishing the whole floor. With that setting, he goes back to his dock, charges, and returns to clean any missed areas. The self-cleaning bin is a bit big, especially compared to the small charging dock of the SLAM model, but that's the price to pay for self-cleaning, and we just found a nice out of the way spot for it. On top of the performance and quality of the product, I can never say enough good things about the Bobsweep customer service. I've communicated with them several times throughout the years, and the responses and help have always been 5 stars! I had to use them more in the beginning, because honestly, the parts on the first PetHair Plus model we had didn't always last too long. But I have yet to use them for the SLAM, which we've had over a year, or the Dustin. I will be sticking with Bobsweep for all my robot vacuums for the foreseeable future!

good quality, but not enough strong that I need. Not effective. I must clean my floor after vacuum. This is not good. Another model from another manufacturer is better.

Amazing. Hands down the best robot vacuum I've had. Background: I've used Roomba's, I've used Deebots. I've used no-name generic vacuum robots from Amazon. And this is BY FAR the best I've had. Moral of the story: You get what you pay for. And this is worth it. What I like: Mapping of the house. Ability to divide rooms on map. Ability to schedule the entire area or portions of the area - and have multiple schedules. (The fact that I can clean high-traffic areas more often.). Ability to control the vacuum power (I have a corgi... and let me tell you, this little robot gets all of her "corgi glitter" - aka unending fur - without a problem). The ability to use the same robot as a wet mop. And to schedule different cleaning areas and times for mopping versus vacuuming. An amazing app - intuitive and easy to use. And the fact that this robot finds its way back to the charging station (none of my others could actually pull off that feat) is awesome. Oh yea. The fact that it empties itself - and I don't need to remember to do it after every cleaning. Full disclosure - this automated emptying is why I purchased the robot... and I'm so glad that I did. What I don't like: Nothing. Seriously, I can't come up with anything. I don't like about the robot. Bottom line: You get what you pay for. Don't screw around. Go for this best. And in my opinion, this one is simply the best. (My advice - Best Buy often runs sales on this robot. It's worth the full price. You'll be even happier if you get it on sale, like I did!)

We were very happy to welcome Dustin into our home. He’s been a great little addition to the family and was very easy to house train. We really enjoyed the little announcement card that came with him. Initial startup and setup was super easy. I HATE reading pages of instructions and found the APP very intuitive. The LiDAR mapping is superior. I use Dustin on about 1000-1200 sq ft of LVP. Both the vacuum and mop function work great. I have avery thick oriental rug in and i but do not use Dustin on that carpet. Ove used it now for over a month and really like it. I’ve made custom schedules to vacuum twice a week and mop once. He’s a good boy!

My husband bought this because it was on sale and our Roomba i3 hasn’t been working properly anymore. We received the vacuum last week and the vacuum function has been working great. The app was easy to set up and Dustin mapped our home accurately. We have two small frenchtons that shed a lot and need something that can handle a ton of dirt and hair. We tried running the vacuum on low and found that it was a lot quieter than our Roomba and did a better job cleaning up the mess. In the past, we had to supplement the Roomba with our Tineco S11 because it just didn’t pick up everything. The Dustin definitely picked up more dirt. When I ran a light over the floor after vacuuming, the floor appeared clean. Dustin didn’t leave behind any debris. This was with the low setting. We turned on the medium and high settings to see how they worked but it didn’t seem like they were necessary for our floors. Maybe if we had carpet, these settings would be useful. They were a bit louder and much more noticeable than the low setting. One nice feature that we found was a self emptying bin. It seems to be working well but when the robot empties into the bin, it is a bit loud. According to the BObsweep documents, it should hold up to 1 gallon of dirt. We haven’t used the mopping feature yet but doubt that Dustin would allow us to replace our regular mop since the reservoir is small. It is a nice bonus feature though. One thing to note is that the rollers on Dustin have brushes on them. Because of this, they will need to be cleaned frequently. After 2-3 uses, my husband noticed the issue. My dogs had torn apart a stuffed toy and the fuzz from the toy stuck to the roller brushes. It was easy enough to clean. I do prefer the Roomba rollers because of the potential to get clogged. While we haven’t had the Dustin for long, I peaked at the cost of replacement parts on Bobsweep’s website. They appear to be reasonably priced and easy to order. They give you the choice of ordering a single part or rejuvenation packs. The parts seem reasonable especially when compared to genuine Roomba parts which tend to be pretty pricey. Since we purchased the vacuum at the steep discount, I’d say that the value is great. I can’t really compare to similarly priced models in the $1000 price range but for what we paid, it is far superior to similarly priced models. I’d say that it is superior to the Roomba i3 model but I’m not sure if it compares to the J5-j9 models since I haven’t tried them. If you can get the vacuum for a discounted price, it is definitely a great value and worth the splurge. Maybe it is for $1099 too. Definitely worth it to make my life a bit easier.

The best robo vacuum thus far I have owned. I loved it so much, that had to buy the second one for the upper floor. It’s super intelligent and easy to operate the device using the App. I have the audacity to say that this machine is heavily dependent upon the App. Once you figured out the use of the App and how to draw the map, the rest becomes automated. First step is the setup process that mostly involves the network connection to your local home WiFi. Then let the machine run around and map the floor plan. Then launch the app open the map to block the areas that Dustin might get stuck. From the map menu click on the scissors icon, then touch the area that you want to block the Dustin from entering the area that will get stuck in there. The map will drop a square box at the touch of your finger. Size up the square frame based on the area you want to block. Then click on the save option to save the map. You can also block the exact area whenever the vacuum cleaner gets stuck in a new area, then open the map to see the exact spot where it got stuck. Touch that area to drop the square box. If the area is too small for the square barrier, then you’ll have an option to use a line instead of the square barrier to block that particular area. You can change the size of the square box in any shape or size you want to block a particular area. I had many robotic vacuums in the past. I’ve never been so content with any previous ones, inasmuch as I’m happy with this little fella. The house floors are immaculate from dust. I don’t have to break my back twice a week to mop the floors. Dustin is an intelligent fella in its sphere and a good companion to have it in our home.

Better than expected. It creates a map of your home and you basically tell it where to go. Picks up everything and mops too...goes back to its home and empties itself...ready to go again. Must have for wood floors!

We went from totally carpeted houses to removing all carpets and having only vinyl flooring. I have used many robot vacuums, and now try to find the most efficient robot vacuum/mopper. When one goes on "deal of the day" I always read the reviews and hope for answers that make me want the device. When I saw the bObsweep Dustin on sale, I bought two - so that one could be upstairs and one downstairs. I didn't open the second one until I tried the first one. I felt I had to write about our new pal, Dustin. Dustin was looking forward to me writing this. There was one other thing we needed to do before we felt we could give a fair review. We had not yet used him for dustin-and moppin. I sat down to write after I set him up and started the moppin/dustin process. He is doing a great job. First, let me tell you the things that we want to brag about. He’s adorable (the color is really cute). He is easy to work with. He stays connected. He is so much cooler than my earlier versions - that did not make my life easier, because they did not empty themselves. We used to make a bigger mess when we had to intervene in the dumping process. Dirt and dust would go everywhere. An added note about that, even though he’s runaround the downstairs more than half a dozen times since we got him, we haven’t had to change his bag yet. When we opened up the bin (trying to remember where to put the water for moppin) his trash bin was empty! His sucker does a great job of emptying whatever he collected. He’s awesome! I wanted to make sure he was out of the room when I wrote this next part, because it may be a little bit embarrassing. Do you know that front visor that looks a little bit like Geordi on Star Trek? I think he gets enthusiastic as he’s running around the house and every time it winds up with dust accumulating on it and blocking his view at the end of his run. I try not to embarrass him, so I wipe it off after he’s already in his recharge mode, but none of his predecessors ever had their vision blocked so consistently. Another embarrassing thing is that he isn't quiet enough to let him run around at night - or even while we are watching tv in the same room. Now that he has mopped, we can report that he did a great and thorough job - straight lines covering all areas of the room, mopping and picking up dirt and popcorn along the way. We use regular water in his tank, and wish that there was something we could do to have him leave the room smelling better - like maybe squirting something on the floor for him to spread around. We will check the manual again to see if there is something we can do about the noise and improving the smell. He stays connected to the wifi in the house, and does automatic updates. He is not a high maintenance fellow.

I bought this for my wife for Mother's Day since she has been wanting a little help with the housework. I thought a robot vacuum would help and it has been amazing! My wife loves that it does both our carpet and tile floor both. We have it run at night and every morning we wake up to clean floors and a beautiful vacuuming pattern on the carpet. We have a 3y old so anyone with kids can appreciate a clean house. This vacuum handles our fake bear rug and all kinds of areas and has been way better than we expected!! We love it so much we bought a 2nd one just for the upstairs. It's so nice to have a clean and beautiful looking home every morning when we wake up, it's awesome!!! I would highly recommend getting one of these!!

Impressed so far! We’ve had this guy for about a month and a half and have been very happy with his performance. We were a little disappointed initially, until we realized you can adjust the suction from low to high, and once we turned it up, it made all the difference! It does a very good job getting around the house, very rarely gets stuck, and the mapping is very impressive. I love the quick clean when the kids make a mess coming inside right now, with all the leaves on the ground. It’s great for keeping up with our two dogs and two cats. I would definitely recommend!

This does a pretty good job with having 2 cats and 2 dogs. Cleaning schedule is nice, and the mapping it pretty decent too. I have not tried the mopping option. There are 3 different settings for vacuum suction, so maybe the people that have bought it and complained it wasnt picking up everything had it on the low setting? I have it on the medium setting and it gets just about everything. It does about 500 sqft in under 50mins and maybe uses 20-30% of the battery. The only issue I have had so far is the self emptying. When it does it, its not sucking all the hair out of the bin, even when the bin is only 1/3 full of dirt/hair. Also to mention, I have tile and laminate flooring and just an entry rug.

I've had my Dustin for about 2 months now and it has been a great little addition to our home! Having 2 cats, they generate plenty of shedding hair throughout the house, but Dustin takes care of it with ease! Normally I set the suction level to medium and it does wonderful! If you want whisper quiet vacuuming, it does just fine on the eco mode too. Even if I follow behind Dustin with my Shark upright vacuum, it easily shows that Dustin can get that hair and dust up from the carpet without leaving much behind. While it can be a pro and a con to this unit, I know cat hair can be quite troublesome for vacuum cleaners. Occasionally the dust tunnel going up to the filter bag will get clogged, but thankfully they've solutioned for that by making the clear viewing window easy to remove when there is a clog. I've highly recommended this unit to a few people and it saves so much time in manually vacuuming each week! It's also very quiet that we don't even notice it's there and it doesn't even bother the cats.

Our first robot vacuum and we are impressed. The mapping features of the Dustin are incredible and combined with the app it’s a breeze to use. It’s very easy to create no sweep zones and lines with the app and once you have your map setup, it is easy to create schedules. We run ours on the medium setting so it will cover the whole home on one charge so it doesn’t always pick up every crumb. But on a daily or semi daily schedule it keeps the floors clean. It transitions from hardwood, to tile, and area rugs with no problem. We haven’t used the mop feature (like to use a little more than just water) but my wife seems happy coming home to clean floors.

I recently got the bObsweep Dustin in Navy, and it’s been a total game changer for keeping my floors clean. First off, the navy color looks sleek and stylish—not your typical boring robot vacuum look. It actually blends nicely with my home decor. The cleaning performance is excellent. It handles dust, pet hair, and everyday mess with no problem, and the mopping feature is a nice bonus for keeping floors fresh. The self-emptying base is such a relief—I don’t have to constantly empty the bin, and it keeps everything super low-maintenance. Navigation has been really smart too. It maps the rooms well, avoids obstacles, and doesn’t get stuck often like other vacuums I’ve tried. The app controls are easy to use, and I love being able to schedule cleanings or just start it while I’m out. Overall, the Dustin has made cleaning so much easier. My home feels consistently cleaner without me lifting a finger. Stylish, powerful, and convenient—couldn’t ask for more! It’s not perfect but worth it!

So far so good!! We have had this about 3 weeks now, and so far we are really enjoying it. It is working really well to pick up the dog hair from our 3 dogs, and all the other dirt the track in. The app is really easy to use, and once it maps your house, it is really easy to control the cleaning in different areas. I also really like that you can adjust the strength of the suction from low, medium, to high. The high setting is a little loud but definitely works best for those troublesome, high traffic areas. I LOVE that it self empties, and you can set that interval as well. Self-emptying is a must have with pets. So glad we bought this!!

Before I bought tbis robot I was a bit skeptical and worry it wouldnt work but when i unboxrd it and put it to work it works great, it goes all over the place and learn my floor map and cleans everything in its way. I do recommend this produvt to all my family and friends.

It cleans my hardwood floor so well. I like the I can put it on a timer, and it cleans when I'm not at home. It was very easy to map my home so it would know where to clean.