Customer Ratings & Reviews

1. During setup I have had to contact customer support via email. I must say this is the most responsive and helpful customer service I have found in last few years. 5 stars. 2. My eary issues were internet issues in my home. Now fixed. 3. We have cleaned four times and it does very good job except for nears kiickplates in kitchen. Overall we are happy with this purchase

Bobsweep is the greatest helper I’ve ever had. I love how he vacuum and mop my whole entire floor all at the same time. He keeps my house spotless everyday. I love how he empties hisself when he is done. I recommend Bobsweep!

[Employee of bestbuy] The fact that Dustin came with his own birth certificate was the icing on the cake for this amazing robot vacuum. Dustin maps out our house perfectly and has taken the load off of by taking over two of our most daunting chores. He works best if you clear the way for him, he tends to get caught up if you leave things on the floor (ex. Cat toys), but otherwise he is amazing! We have yet to use the mop feature, but it seems pretty simple to use. The self emptying feature is also a plus! Definitely adopt Dustin into your family if you are looking for a great quality robot vaccum/mop.

My cleaning robot is a total lifesaver. It glides around effortlessly, picking up dust, crumbs, and pet hair without missing a spot. The smart navigation and quiet operation make it perfect for daily use. I love coming home to spotless floors—it’s like magic, but with wheels and Wi-Fi.

Great customer service. I bought this as a gift. The first unit failed after a few months and the company sent my mom a brand new one. That one has worked great for months now. Cleans her whole house and empties itself when it should.

We previously had an iRobot that did a decent job on our large LVP floor. Take your time setting this unit up. Run it dry for the first pass to let it map. Take the time to setup your exclusion zones after the first map so that a wet mop won't try to go on the carpet. The first time you run it with the mp watch it and adjust your exclusion zones as required to dial it in. After that just make sure you keep anything that will get in the way off the floor when you run it. The irobot seldom got tangled in a way that it couldn't get out of on the tassles on our entry rug but this does. :( Both units don't like the wires from our powered recliners. So, we had to exclude those areas too. Once we got it dialed in I think it does a decent job. Don't expect perfection on your first mop and make sure the floor is well vacuumed first because the micro fiber attachment for mopping is very small. I expect its only intended to get light residue off the floor. A couple passes a week and your floors should be good to go. Its not a human. So, don't too much but I think its an overall quality device. I would like to see the next generation do a better job of understanding what its approaching and to make adjustments to avoid tassles and shoe laces and things like that. Really not a bad unit overall. Seems good quality. Self empty works well

Absolutely thrilled with my new Dustin Robo vacuum! It's like having a personal cleaning assistant that never complains and always gets the job done. I've been blown away by its efficiency and thoroughness in cleaning every nook and cranny of my home. Setting it up was a breeze, and the app control makes it incredibly convenient to schedule cleanings even when I'm away. It effortlessly navigates around furniture and obstacles, leaving my floors spotless without me lifting a finger. The battery life is impressive, ensuring it completes the job without needing constant recharging. I couldn't be happier with this incredible time-saving device!

We love Dustin! We have had the best experience with this product. Dustin maps the rooms well and listens when you mark off locations that the product should not be going to. Dustin also makes sure to get every corner and keeps our floor clean and feeling great. the moping function also works well. I like to have Dustin mop at least twice a week and we are never disappointed with the moping experience. Our floor has never looked better. My family has also purchased one themselves after we provided our feedback and they love it as well.

Excellent bargain sale deal, comparing with irobot this is very fast, much more clean and vaccum very small details and with very little noise

We've had our bObsweep - Dustin for a couple of weeks. I was surprised at how quickly it learned the floor plan of our house. It vacuumed thoroughly and mopped the hardwood floors well. It's definitely a time-saver. The only two drawbacks that we have experienced are the hight of the extra piece that keeps it from fitting under furniture and the need to swap out the mopping feature with the vacuum feature.

Purchased it because are old one was just way out of date , best purchase I’ve made in a long time. It picks up everything and very east to set up and operate

The bObsweep Dustin robot has been an upgrade from our previous robot vacuum. It was easy to connect to the app and set up. We have had no issues using Dustin with the app's wireless features thus far. It's so easy to start the vacuum using my phone and to send it to its dock early if necessary. It cleans our hardwood floors and carpeted areas great. We were able to set up no-sweep zones to keep Dustin from going into a couple bedrooms, which works nicely. It is so much quieter and more efficient than our other vacuum. I would recommend Dustin and have no regrets from our purchase.

I have to give this vac a 5 star review because for the price, nothing can beat it that is under $300. The navigation it top notch, the bin empties nicely, it picks up well enough for my needs on a hard floor with a low pile rug. Yes, there are many robot vacuums that are more feature rich and perform better in ways but it will cost you many times more than this one. I use the mopping feature about once every couple of weeks and it does well for light cleanings.

The bobsweep Dustin vacuum is an okay cleaner. So far I have only used the vacuum part of it, and not the mop feature. As far as cleaning goes it gets alot of dirt and hair (including pet hair) off the floor. I would say my floors are 95% cleaner. I have two issues with it. The first is the side brush. Sometimes it gets caught on something and falls off. The vacuum doesn't have a sensor to tell when it falls off and will keep going. Because of this I am constantly trying to keep an eye out to see if the brush is still attached. The second issue is creating no sweep zones. The box on the app can only go so small and it feels like the vacuum doesn't completely register where those zones are. Other than that it is a decent cleaner, but I am glad I got it on sale. I don't think it's worth full price.

I love my Dustin. He is, hands down, the most impressive robovac I’ve seen or used. I no longer have to go save my robovac from constantly getting stuck and beeping for me to come readjust his position. I have Dustin programmed to clean every morning at 8:00. No issues. I have 7 cats and he keeps up with the cat hair. He is FAST, even on the medium setting. The auto dust bin is amazing. The capacity is huge. I still haven’t needed to change out the bag, and it’s been several days. I can’t wait to use the mopping capability.

So far Dustin has been ok. Setting it up and getting the app to work took a bit and wasn't as easy as it should have been or claimed to be, eventually got it going and it's fine now. It mapped the house pretty quickly and accurately. Biggest gripe is that the sweeper bit gets stuck and detaches pretty easily under mats and rugs, so I frequently have to stop it to flip it upside down and re-attach the sweeper. Sometimes Dustin has a hard time docking himself, he'll get close to his charge pad and then takes forever to back up into his spot akin to a newbie driver trying to parallel park for the first time. Dustin is not too loud unless you put the vacuum power to high. Have not tried the mopping feature yet. Have only ran it a few time and my floor isn't that dirty so I cannot comment on how good or not it actually vacuums up stuff Can't give Dustin 5 stars because for the price, I expect absolute perfection.

I have had Dustin for about a month now and I absolutely love it! I have a large single story home with stone flooring, 3 bedrooms with carpet and several area rugs. Dustin has been able to adjust to each type of floor and vacuum them perfectly.  Set up was easy on my smart phone though I am still learning using the function to designate individual rooms for Dustin to clean.  After telling my daughter and a friend about Dustin, they too have ordered their own Dustin! I highly recommend this vacuum for any floor types.

The vacuum works really well. It moves good over carpet. Eliminates the need for us to sweep as often. It maps out the house and gets better at navigating with every clean. I’d say the only downside is mine got stuck on a mat in the kitchen but thats more so just due to od angles and the fridge sticking out and blocking its escape.

Vacuum is quiet and very quickly cleans the house. Picks up all the pet hair with no issues. It is a bit loud when it empties itself.

Dustin vacuum is a great product. Very easy to set up and very easy to manage.