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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 482 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 482 reviews
  • Rated 5 out of 5 stars

    My new best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vac/ mop works much better than expected! Vacuum strength is adjustable and suction is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New family member

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since adopting Dustin, our home has never been cleaner. Dustin’s powerful suction and intelligent design make cleaning a breeze, saving us time and effort. Dustin has quickly become an indispensable part of our household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans my floor efficiently and accurately. I don’t have to stay up at night to clean my floor when everyone in my house are all in their room. I would recommend this to my friends and will purchase one a gift for my sister.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is my new Best Friend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited 3 months to post a review. I wanted to test it out and give an honest review. I can honestly say that Dustin is my new best friend! I am now vacuuming more frequently, which is great because we have a cat. The features I love are the self-empty and the phone app that allows me to control Dustin. I have not used the mapping feature or the wet vacuum, but it's nice to have those features available. I would definitely recommend this vacuum!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Just didn’t know that it only works with 2.4 GHz for wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Dustin: A True Home Game-Changer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've delved deep into the world of robotic vacuums and after much consideration, the bObsweep Dustin stood out — not just as a vacuum but a multitasking marvel. With a house bustling with young, sports-loving kids, messes are inevitable. Enter Dustin, our newest family member, deftly navigating our home with its vacuuming prowess and mopping magic. But its self-emptying feature? Pure genius! The impact was so profound that a second Dustin now lords over our upstairs. If you're seeking a relentless everyday helper, look no further. This isn't just a purchase, it's an investment in serenity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes more time for me!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one bObsweep Dustin at my home, and one at my commercial building. The technology and ease of use is far superior to any robot vacuum I've had in the past. Not only that, but the one in my commercial building actually SAVES me money as I then don't have to hire a cleaner for vacuuming, and it gets done more often! Thanks for making such a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sophisticated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots going on with this sophisticated vacuum! The mapping process is thorough and the cleaning is very effective. Very, very impressed with customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our new BobSweep vacuum We have ours programmed to vacuum our kitchen every other night & to vacuum the entire house twice a week. It is pretty quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dustin is a helpful cleaning friend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device operates as advertised and is easy to setup. The instructions are simple and I had it up and going in less than 10 minutes. It can be loud on high, but acceptable. We haven't used the mop feature just yet. The control phone app is pretty good, although I feel could be a bit more robust. The only thing I have noticed is it doesn't do edges as well as I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love how efficient it cleans and maps the house. No more have to stop our old cleaning robot to empty it. One less thing I have to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. Wife struggles sweeping the floor so this is great relief. It’s fun to watch knowing that the floor is getting cleaned. Fun watching it carefully parking itself to empty and recharge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve looked at getting a robot vacuum for a very long time. Never could decide on type I wanted but knew I wanted something that works well with little issues. And the price had to be right for my budget! I got this on the deal of the day & I could not be happier with the purchase! Love it so much my daughter had to have one after hearing me talk about it & then seeing it. She’s so excited to get hers!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Dog Hair Buster

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Honestly this is just day one but this product is really making me feel satisfied with my purchase. Not only does it have a great mapping system, it does an incredible job as a vacuum. All the hair off my husky is virtually gone from the floors, cleaner than I was able to get from my own sweeping and cleaning! Great value and ease of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying Dustin so much. He does such a great job on our combination on flooring in our home. I love that he empties himself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My New Hero

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has really helped in my 2 dogs vs floor war. I really like the app and the ability to divide or combine rooms as well. 3 levels of suction is a nice option for dirty floor vs volume of vacuum when running it. I did have to unclog the base one time, but that was soooo my dogs fault. (pieces of cloth dog toy!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting if it’s on sale. Does clean good. Decent battery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dirty Dustin like to tumble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much like this vacuum. It does really well. The only issue I am having is he likes to tumble down the stairs. I've set it up several times to not hit the stairs or that close to the wall. But I also wamt it to ne close to the wall too. I've chatted with the company so we'll see happens next time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is one of the best robotic vacuums ever, sweeps and mops really well, however i am leave it at a 4 stars because it’s charging takes sometime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the month we’ve had this vacuum, we haven’t had many issues with is operation. The only real complaint is that it gets stuck on our front doors shag rug. We have to place a couple shoes along the edge when the vacuum is running and that is enough to stop it from rolling onto the rug. We haven’t tried the mop function yet but intend to soon. We missed the three “power” settings for the vacuums suction. It’s pretty weak on the default low setting. Make sure you change it to medium or high.

    I would recommend this to a friend