Customer Ratings & Reviews

Was curious as to whether other reviews were legit or not due to the huge discount that I received by catching it on sale but decided to take a chance. Ive owned a Shark vac mop and a roborock S5 max. The shark was a pain, it would constantly get stuck and was very slow and was not a huge fan of the app. The roborock had a much better app but also seemed to have weird glitches fairly often. The bobsweep has been great for the first week that weve used it. It makes a very accurate map, similiar to roborocks, i assume the lidar is what makes the difference. Our floors have never felt so clean. With the mop attachment it seems to almost break it, it gwts confused as soon as we hook that up, like it doesnt know where it is or where to go and will just sit in one spot looking around which makes a mess. If the mop feature worked as well as the vacuum it would be a no brainer 5 stars but until then its a 4. Hopefully they will have an update that fixes this.

I have owned other robotic vacuums and this is by far the best. I have two Labrador Retrievers and they shed like nothing you have ever seen. My husband actually noticed that the floors have been fur ball free for the past couple of days last Saturday. I’ve been running “Dusty” everyother day when we are at work. Honestly, being able to set a schedule is fantastic. I can barely remember to put a bra on in the morning so being able to plan ahead is really appreciated. The mop feature works great for rainy days, like we have had the past week. No more wet paw prints all over the flooring. I love the fact that it empties itself and I have only pulled out the “big” vacuum once in the past week. You won’t regret this purchase!!

My first impressions of this robot vacuum were very positive. As a previous owner of 2 other robot manufactures, I can say that there a few intelligent design points of this bObsweep that do do not exist on others. The brilliance of backing the vacuum into the doc to expel the dirt more efficiently is such a simple yet effective method. The app is also very easy to use compared to other robot vacuums with a color scheme that does not exist with competitors. Dock bag is also larger with the ability to go longer before replacing. Having the mopping reservoir built into the dirt cup, instead of a separate tank, had me initially concerned as to the volume to be held by each. However, since the dirt cup is emptied upon returning to dock there is no issue there. As for the mopping, it is able to complete my entire living mobbable space, which is approximately 400 square feet, while only using half a tank on medium mop mode. The only issue I have had thus far is the layout/design of my apartment appears to prevent mopping of my bathroom. The bedroom is a no-mop zone because it is carpeted, where as the room outside of the bedroom and the en-suite bathroom are floor. The robot does not pass through the bedroom to mop the bathroom. I assume this is due to the fact that because the robot is using a microfiber cloth to clean and mop floors, that it would not physically be able to navigate over carpet or could get caught on the carpet.

I bought these for Christmas gifts for my dad and my mom. I tested my mom's out before I took it over and it did a really good decent job although I did not test too big of an area. My dad called after they hooked up theirs and told me how impressed they were and that it was doing a great job. Although they had not tried the mopping feature yet. My dad is in his 80s and has a big house with hardwood floors and is always trying to sweep and mop so I was very excited that I can give him a gift finally that would be so helpful and he's one of the people that have everything he needs so this turned out to be one of the first yes I've given him that he's actually used. I decided to buy these after buying a debot for myself and was impressed by mine which was much more expensive but I also have little kids and more needs so this turned out excellent for the needs of my parents.

We love our Dustin! We have 2 dogs. One is an Aussie with long hair that sheds constantly. This vacuum gets it all without scaring the dogs. It is very quiet. The app is great and it is satisfying to watch the progress on the map. The only negative is the mop feature. It is more of a duster than a mop. For us that works because we live in the desert and dust piles up like crazy. Overall it is worth the money.

Dustin (or Sweepy) has been a great addition to the family. We adopted him after I had to sweep the kitchen 4 times in one day. Mom was over it. He is slower than I am, but during his daily commute he entertains both cats and a 4yo. This gives me time to enjoy my other tasks. I now do the dished with a smile! The best part is he was easy to train and he leaves me alone. No barking or chasing his tail. He just does his thing, finds his bed, then sleeps. A little tip; if your floors are covered with toys, turn him on and yell, "Dustin (or Sweepy) has the zoomies." Then have your kids quickly pick up their toys. We only use it for the vacuum so I can not attest to its mopping capabilities.

I was never impressed by the robot vacuums my friends and family have had over that last several years. They seemed like a problematic child or pet. We have a dog that sheds a lot, so we have a habit of manually vacuuming daily. That has all changed after a week of using Dustin! So much valuable information is shared in the app: history of each cleaning including mapping and time spent, ability to modify the cleaning zones, ability to clean certain areas, battery and charging status, Google Assistant support, ability to increase the sucking power, and so much more! In its out of box state, it didn't pick up the dog hair like I wanted, but noticed setting the app to max power does the trick. Luckily i played around in the app to see that ability. Most reviewers are probably missing it. I enjoy watching it overcome some complicated situations too. I have a 900sqft apartment. According to the app, it vacuums almost 400 in about 36min with 30% battery left since I have areas blocked off, like the king bed, living room furniture, etc. While it could go under our stuff with ease, I blocked it to make the cleaning time shorter and for it to return to base with more battery left (vs 500 sqft at 50+ min with battery about 15%). The physical product manual in the box is top notch, for its rare for companies to put a lot of detail and pretty pictures inside it. Everything about the vacuum and dust bin feels high quality to match its price. I already love it and haven't even gotten a chance to test its Mopping abilities yet. Highly recommend if your on the fence and able to afford it.

I’ve bought a Bobsweep for each level of my home, and they’ve transformed my cleaning routine. These vacuums keep my floors impeccably clean and debris-free, handling dust, pet hair, and everyday messes with ease. The scheduling feature works perfectly, ensuring my floors are always maintained even when I’m not home. Additionally, their customer service is excellent—responsive and knowledgeable. Bobsweep has exceeded my expectations and is a fantastic choice for anyone seeking reliable and effective floor cleaning.

This is our 3rd generation of BobSweep. When Dustin arrived my son and I were so excited. We have been using this product since my son was born. He now is 4 years old and still loves talking to it. The new generation Dustin is great, and very quiet. Cleans super fast. It literally took one cleaning to figure out the house and won't miss a spot. This one mops also, whaaaa I love it:-) self-emptying feature is an icing on the cake. Now, I can actually watch TV and have Dustin clean and I won't hear it. I am a fan

I love Dustin. He does a great job and the app is fun to use. I love watching Dustin on the app as he goes from room to room. It amazes me that he can go between chair legs. I'm so glad that I made this purchase. I found out that you can download the app even if you have 5 GHz. Just call your provider and ask for a guest split of 2.4 GHz. There are a lot of options on the app. You can change the size of each room. Separate rooms and even add labels to name a few.

Great Smart Vacuum – Low Maintenance and Powerful! The bObsweep Dustin makes cleaning so much easier. The self-emptying dock is amazing — I can go weeks without touching it. It maps my rooms accurately and cleans hardwood and rugs really well. The mop is decent for light cleaning, though not deep scrubbing. It’s quiet, easy to control from the app, and keeps my floors spotless with minimal effort. Perfect for busy households!

The Dustin is an amazing vacuum. The room mapping, and obstacle avoidance systme work really well. I have owbed a few other robot vacuums, but none come close to this one. Obviously the general sweeping works well, but i was even more impressed wirh the mopping function. Also, the self clean system makes this as effortless as possible. I highly recommend this vacuum, you will not be disappointed.

Dustin (Bob) has been a game changer in our house. We own a cat and a dog and have always had trouble keeping up with the amount of fur they shed. Now, 3 days a week Bob keeps our floors clean. We have it set up to vacuum the entire first floor while we are at work. This includes mostly hardwood floors with some area rugs. The suction power has been set to medium which seems to work well. Low power didn't work too well for the amount of fur and crumbs we have. The first time we used it we didn't think it was going to vacuum around the baseboards. Bob eventually did these after he did the main part of the floor. We tried the mop feature and it worked ok. It does leave streaks on the floor but we have only used it once. To be honest, we are pretty particular about mopping the floors. In all, I think Bob has been a good investment keeping up with crumbs and fur on the floor which we don't usually have time for during the week. The app was a little tricky to set up but come to find out, I had the incorrect model selected in the app. Once I figured that out, the rest was a breeze.

You NEED Dustin in your life! My wife and I have HATED cleaning our tile floors for years. No matter how many times we swept, vacuumed, and then mopped, our feet were always feeling dirty. Well, no more! Since Dustin joined us we have been enjoying clean feet thanks to the clean floors he leaves. Mapping takes a little while, but the battery is beyond impressive. It was able to do 2200 sf in one session, all while being incredibly accurate. Compare this to our old random room robots that could only do one room at a time, poorly at that, this thing is a STEAL! I work from home multiple days a week. While my wife is out, I set Dustin on his way while I work away. She comes home and I look like the hero who cleaned the house. We haven't had much experience with the mopping portion yet. I told my wife that since we are so impressed with his smart mapping and depth of cleaning, we are keeping him whether he can mop or not. As you are doing, I made sure to read the reviews before purchasing. With that in mind, I leave you with this; What are you waiting on? Get a Dustin in your life!

It works well ... but just like every vacuum, it is no match for my wife's hair. I have to tend to the brushes weekly and it often doesnt propery empty properly without manual intervention ... lots of hair clogs the tiny port on the back. I run it 3 times a week and the floors alway look nice.

Has the ability to save three independent maps, which is important to me because I have a three story house. Each floor must take a single map. I can do the basement without a map, which also works fine because it's not complex. Be prepared to spend some time prepping your space (picking up everything off the floor and moving furniture aside sometimes) in order to run this effectively. Also expect to spend some time doing basic maintenance on it, depending on how dirty your place is. Sometimes gets stuck in ways that I think it should recover on its own. Occasionally gets confused and "warps" to another place on the map that's not correct, leaving it unable to recover until you force it to start over. The mop feature basically drags a wet cloth over the surface - it is not "deep" cleaning at all. This is a handy thing to use, but not a substitute for elbow grease. Probably not worth full price, but if you can wait out one of those discount specials, it could be worthwhile.

We have an old vacuum robot that we’ve had for years and finally decided to upgrade and boy has it been a major improvement! The app is fairly easy to use (though it did take some time to figure out), but the cleaning itself is easy, easy to map out, vacuum in great, the mop feature is good (nothing fancy, but better than no mop) highly recommend though!

I purchased the Dustin when it was on the deal of the day and overall i am happy with the purchase. The color is amazing and i love the scarlet accent against the navy. Performance wise the Dustin meets most expectations well; it does a great job on my carpeted areas which I believe the Dustin is designed primarily for. On laminate and tile floors there are a few hiccups though. I have grooves in my tile that I wouldn’t say are deep but sizable and Dustin has a few issues sucking up any debris that falls in those crews, such as rice in the kitchen. On our laminate floor, the dusting works fairly well, except sometimes the sweeping arm kicks dirt away instead of in the path of the dust. One thing I would like to add, is initial set up was very easy and during vacuuming the machine is very quiet. We have never owned a robot vacuum before, and my three cats were not at all afraid of the robot vacuum because it was quiet enough not to startle them.

Finally gotnour first robo vac when these went on sale. Took a little work figuring out what areas are going to cause issues and what we need to keep an eye out for in his cleaning zones. We have two dogs and he seems to be keeping up with the fur pretty well. Mostly hardwood floors with one carpeted room. The only areas i would like to see improvement is id love to get a push notification on my app if he gets stuck somewhere and I didnt see it. Also when i have to move him after an error, he seems to foget the plan he was on (like if he was doing 3 out if the 7 rooms) and will juat go clean everything after freeing hom and hitting go again. Its still a new product so im sire they will gwt those worked out. Big fan and glad we made the purchase.

I’ve been really impressed with how well the BopSweep Dustin performs overall. The cleaning power is excellent, especially when it comes to pet hair — it picks up a surprising amount every time it runs. The mapping features are also a huge plus; it navigates my home efficiently and rarely misses spots. However, I’ve had one ongoing frustration: the self-emptying base doesn’t always work correctly when the unit docks. I’m currently troubleshooting the issue, but it seems to happen most often when I move the base to a different location. When the auto-empty feature fails, it defeats one of the main conveniences of having a robot vacuum. Aside from that annoyance, it’s a great machine and does the job well. If the self-emptying reliability gets improved, it would easily be a 5-star product.