Customer Ratings & Reviews

1. During setup I have had to contact customer support via email. I must say this is the most responsive and helpful customer service I have found in last few years. 5 stars. 2. My eary issues were internet issues in my home. Now fixed. 3. We have cleaned four times and it does very good job except for nears kiickplates in kitchen. Overall we are happy with this purchase

I love this vacuum it is doing an amazing job keeping up with my 2 shedding dogs. I am very impressed at some of the places it can get to under and around everything. I can’t wait to try the mop feature.

We were delighted to have found Dustin after our Roomba mysteriously disappeared. The build, features, and compelling value convinced us to give it a try. Dustin immediately went to work cleaning our house, but not by randomly ricocheting off of walls and other features but in a methodical sweeping pattern that better assured no spots went unswept. With adjustable speed/sweep settings, Dustin can work quietly in the background while one makes calls or joins Zoom meetings, which was difficult with former sweepers we had. It works really well keeping our floors grit and dust free, and we really like the ability it has to map our home, which allows us to deploy it at a moment's notice through the app to clean any particular room or spot. All in all, we're very happy with the features, performance, and price of Dustin, and are looking towards years of service.

I've had this robot vacuum for about a week now and have used it every day since. it has gotten stuck a time or two around my couch so all I did was add a "no sweep zone" and it resolve the issue immediately on the next scheduled cleaning. It has captured a ton of hair on my hard floors. I have two dogs and am used to vacuuming every single day, but with this it is very effortless. I love the mapping as well as the app so I'm able to monitor everything. I can even see a history of when it cleaned and how long it took. I'm hoping this lasts a long time! I got it when it was on sale for $258, I think $1,099 for a vacuum is crazy so definitely try to find it on sale!

We have only had Dustin for about a week, but he has already far exceeded our expectations! Dustin is incredibly thorough thanks to his mapping technology. He has a clear cleaning path and gets between, under, and even behind, all furniture. We also love that he self-empties and puts himself back to charge. We've had a bObsweep bObi for several years and were looking to update/upgrade and couldn't be happier with our choice. bObi has been great, but Dustin does a better job keeping up with our two shedding dogs. Dustin is also quieter, which our dogs appreciate. We haven't used the mopping feature yet, so we're unable to provide feedback on that feature, but we're looking forward to setting it up in the near future. All in all, we're very happy with our purchase of Dustin to use as an everyday maintenance cleaner.

This is a GREAT machine. I have had another make and model for 2 years. This machine is quiet, does great on picking things up, and the mapping is awesome. Bob doesn’t bump into things like the other machine. I am pleased with my purchase.

Bobsweep dustin has saved an astounding amount of time. I have him working a vet clinic where he sweeps 1-2x a day and mops once a day and twice on rhe weekend. This little guy has gone way above my expectations. The only problems have been caused by me not picking up cords and things.

My cleaning robot is a total lifesaver. It glides around effortlessly, picking up dust, crumbs, and pet hair without missing a spot. The smart navigation and quiet operation make it perfect for daily use. I love coming home to spotless floors—it’s like magic, but with wheels and Wi-Fi.

The best little robot ever. I have had it for a few months now and it is still very impressive. My floor is so clean. Picks up all the sand that is on my house due to living in Florida, which I called a giant beach. The mopping feature is also amazing.

I am elderly and find vacuuming difficult. It is great to watch my Dustin do my work. It does an excellent job, gets all the corners and under furniture. When it gets done on my carpet in the bedroom you can see the pattern of back and forth not missing anything. I also use the mop. It gets our tile clean. Recommend it

Bobsweep is the greatest helper I’ve ever had. I love how he vacuum and mop my whole entire floor all at the same time. He keeps my house spotless everyday. I love how he empties hisself when he is done. I recommend Bobsweep!

Bought the bot to replace an old bot. After its first charge and app programming Bob went on to map our home floor and did a great job on our floors. Love the fact that you can adjust the vac settings from low-medium-high. So far Bob has been great with no issues whatsoever. I highly recommend this bot.

[Employee of bestbuy] The fact that Dustin came with his own birth certificate was the icing on the cake for this amazing robot vacuum. Dustin maps out our house perfectly and has taken the load off of by taking over two of our most daunting chores. He works best if you clear the way for him, he tends to get caught up if you leave things on the floor (ex. Cat toys), but otherwise he is amazing! We have yet to use the mop feature, but it seems pretty simple to use. The self emptying feature is also a plus! Definitely adopt Dustin into your family if you are looking for a great quality robot vaccum/mop.

Excellent bargain sale deal, comparing with irobot this is very fast, much more clean and vaccum very small details and with very little noise

Easy to use, picks up great, quiet, like the settings it offers. We have complete ceramic tile flooring throughout our home. A couple of places (cords) he has to go over and does it well.

Just opened Dustin "Dusty" Rhodes Monday. Set up was very easy through the app. We've had a Bob but he was having issues. Ran him yesterday to set up the map. Much easier to set up blocks because of the way he sees the room. Tables and stuff where he can get lost or stuck. A couple of minor glitches but all went well. Today he cleaned with no issues. Self emptying works great but it seems I still need to clean the brush. Extremely quiet, we thought Bob was quiet but you can forget Dusty is even running. So far loving it. If there are issues I'll update. Also got Dusty on a big sale $229

The vacuum overall is a great working machine. It operates well, cleans and mops the floors well and is only loud for 30 seconds during emptying. The product picks up my huskies hair like a breeze and gets over doorways and under tables and chairs great!

I got this during a Deal of the Day, and so far the experience has been great. It vacuums well, and the mopping is decent. Overall, it’s a great purchase for the price I paid. The mapping feature is also excellent — you can easily select specific areas to clean directly from the map on your phone.

Dustin is great! I've not seen any problem with his functions so far. It's easy to use the app to control him. He goes wherever you tell him to go. The first time he maps if there's nothing to mess him up he will map your entire floor without missing a spot. Make sure you set him on low so it won't take much battery while he's mapping if your floor is big. I only use him for downstairs and I don't do schedule because I'd like to move some stuff out of the way (like chairs, floor mats...) every time I let him vacuum or mop and put them back after he's done. But it would be good to schedule him to do the vacuum every few days or so when you're on vacation. Every corners of my house are clean now without any dust. I'm really happy!

Dustin has been an incredible addition to the house. We're able to run it nightly to clean the house after daily activities of two kids. It may be more efficient for us as we have tile but I highly recommend giving it a shot regardless.