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Customer Ratings & Reviews

$219.99
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The comparable value is $749.99

Customer reviews

Rating 4.4 out of 5 stars with 1726 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers find value in the product's excellent cleaning performance, top-notch navigation, and minimal noise level. They also appreciate its ease of use, simple mapping, self-emptying feature, good suction power, impressive battery life, and effective mop. However, a notable concern is its connectivity, with some users experiencing continuous disconnections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,726 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A house memeber

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bob has become a member of the house Vaccum and MOP both works great . Minute particle on the corner also cleaned without any issue

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good But Not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin has been a big help in keeping the floors free of small debris. Its quite thorough and fairly quiet. The only issues with the vacuum part is that the rollers will get tangled with hair and the small brush will lose shape fairly quickly. The app is quite useful and simple to understand. The mapping feature works but can get drawn incorrectly if you pick Dustin up and move him. The weakest part of Dustin is the mopping. It works but that's about it. The mop rag doesn't evenly apply the water and the rag can interfere with Dustin's mobility. In short, pass on Dustin at retail but if the sale is good and mopping isn't crucial, Dustin will get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuum for Pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum! Works great at removing pet hair and keeping my home clean. I love the self emptying feature and have mine scheduled to run daily. The mopping feature works okay, but could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. Easy to use, app is easy to use as well. You can start cleaning from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Liking it so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a self emptying shark vacum, I was skeptical at first but was pleasantly surprised to see orbi do so well , I'm really liking it so far .The only cons so far, it only has one side brush.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 4 out of 5 stars

    Attracts Dust… Pun or No Pun Intended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ‘Dustin’ by BObsweep works very well when there is no dust on the bumper sensor. When it gets in a tight place it errors & stops. Why this is a concern I have a previous generation (w/o WiFi & LiDar) that I still use & it never collects dust on the bumper plate. Overall Dustin works well w/vacuum & over carpet. Haven’t used mop feature yet. If you’re ok w/having to check for troubleshooting frequently then purchase while on sale, otherwise find a different model. The reason I tried this model ‘Dustin’ while still having a BObsweep that works: WiFi, LiDar, Program Sweep zones, these features work when no dust is on the bumper when in tight places.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The Best Robo Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Everyday I would come home from work and my two dogs shed so much that I would have to sweep everyday. Since getting this it’s kept the dog hair to a minimum and just makes it nice to know the house gets a clean during bedtime

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal if you get it at less than $300

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good vacuuming, the base station holds about 3 months worth of dirt. 2,000 square feet hardwood floors, 1 cat, 2 filthy children. Sometimes it forgets where it is at and we have to re-map the house but that has only happened 2 times in over a year. The mop function is ok. It just drags around a wet pad but thats about all a robot mop can do

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Navigation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Smart Cleaning for Busy Homes

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the this robot vacuum and mop for a few weeks now and it has become an essential part of my daily routine. Most of us have probably owned a few different robot vacuums at this point, but this one really stands out because of how refined the experience feels. Between having two kids and two dogs, my floors are a constant battleground of crumbs and pet hair, but this machine handles everything thrown at it without skipping a beat. INTELLIGENT MAPPING One of the most impressive parts of the setup is the LiDAR navigation. Right out of the box, it mapped my home with high precision, creating a color coded layout in the app. This allows me to easily tell it to clean specific rooms or set up "No Sweep" and "No Mop Zones" for areas with delicate rugs or the dogs' water bowls. Also a nice touch was that I appreciate the focus on privacy where the software does not record or send images of my home to the cloud which provides that peace of mind for my family. POWERFUL CLEANING AND AUTO EMPTY DOCK The performance on both surfaces is what stands out here. It features strong suction that does a great job lifting heavy pet fur from carpets, while the mopping attachment adds a nice shine to my hard floors. The real star of the show is the auto empty station. After it finishes a cleaning cycle, it returns to the dock and automatically empties its bin into a large bag. I have noticed that the activated charcoal lining in the bags does a fantastic job of blocking odors from the trapped hair and dander. Since the dock has such a large capacity, I can go weeks without having to worry about it whereas in the past with other robot vacuums they would simply stall during cleaning until you cleaned out the internal dust bin since it filled up so quickly. SIMPLE CONTROL AND QUIET OPERATION Managing the cleaning is incredibly simple because I have it fully integrated with Google Home (also works with Alexa). I can just use a voice command to start a cleaning cycle. I have been pleasantly surprised by how quietly it operates compared to other models I have used in the past where it is not a distraction while the family is playing or we are watching a movie. If the battery runs low before the job is done, it simply returns to the dock to charge and then picks up exactly where it left off. So it really is hands off and works silently in the background without being "needy" like other robot vacuums. VERDICT The Dustin robot vacuum and mop is a solid choice for anyone wanting a more automated home cleaning routine, especially in a busy household. It combines smart navigation and strong hardware with a very user friendly app and seamless voice control. The self emptying feature and odor control make it a top tier option for the convenience it adds to daily life, ensuring my floors stay clean even with all the chaos of a full house. I would highly recommend this option to anyone looking for that silent cleaning agent that simply does it job without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great little housekeeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Dustin, he maps the area out so well and gets to work. Only flaw so far is that the brush falls out at times if it encounters something on the floor. Other than that, it works great, I love that it also mops!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Quiet and effective robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dustin Robot is great! It's much better than my old Philips. The robot is super quiet, fast, and easy to use, and I adore transferring dust from the robot to the base station, it is super comfy. Thank you for such a high quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great little helper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a few weeks and I am loving it! So much quieter than our previous iRobot. We have about 1700sq ft on the main floor and when I wake up it’s all clean. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Best Gift Ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my wife this as an anniversary gift. She says its the best gift I've ever gotten her LOL. This is our first robotic vacuum super easy to set up and connect. House looks cleaner than ever! Bobsweep you have a new lifelong customer!!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Bobsweep Dustin Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin has been working wonderfully, and I’m especially impressed with the mapping function. It accurately scans the room and does an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use cleans great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fun to use and cleans great. We've used it daily since unboxing it. Easy to set up and get going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been awesome for me. Keeps my apartment always clean. I wish the water tank was bigger for longer days of mopping.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quieter and Easier to Use than iRoomba brand.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned iRoomba 9+ for this one. This one is a lot more quiet without giving up sucking power. Also, this was on sale with $850 off retail price. I am skeptical of the retail price but nevertheless, we did save $850.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little robot vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought while it was on sale and so far it had definitely been worth it. I was skeptical about performance and value after reading some of the other reviews but my curiosity got the best of me. So far I have no issues to report. The app is easy enough to use, and its great for keeping up with spilled cat litter in our bathroon, the dirt I track in from my construction job, and whatever day to day crumbs and debris ends up on the floor in the kitchen. I mostly run it on hardwood floors where it performs well but was really impressed with how much cat hair it pulled from our carpeted bedrooms as well. Its not going to totally replace our larger vacuum but it has dramatically reduced how frequently we need to break it out. Not sure if Id be quite as impressed if I had purchased it at its full price but as the first robot vacuum I’ve purchased I’ve really enjoyed having it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great vacuum that can be improved.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first robot vacuum that we adopted and brought into our home when it was on deal at Best Buy. Dustin is fast and efficient and setup/mapping were easy. Although I had to map 3 times as it kept giving me an error. Vacuuming is good, although a little loud on the highest suction setting. It would be nice if it had two side brushes rather than only one. Mopping is great. Mops good enough for weekly maintenance. We have laminate and carpet and Dustin works well on both. I wish it had a low water indicator to indicate that it needs filling. The quality of the mop could have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vac/ mop works much better than expected! Vacuum strength is adjustable and suction is great!

    I would recommend this to a friend