Customer Ratings & Reviews

We bought this unit on sale and pick it up early in January. Initial setup was great and it mapped the house as much as needed on first charge and finished it on the second try (2000 sf house). I scheduled the cleanings for sweeping, to test how well it does. We have a cat, plus a combination of tile and carpets throughout. I have to say that it cleans 90% of the tile surface and pretty good job on carpet. So after two weeks of just sweeping, I tried to do mopping. App does not do "mop-only", so it does vacuum and mop together. After setting up "no-mop" zones and let it, when to the first area and was struggling with the mopping. Also, it screwed up the mapping that it had recorded, adding areas outside the house walls. I decided to stop this, and reset the map. Well, looks like the navigation may have been screwed, because now it has the house layout not aligned to N-S, maybe a 15-deg tilt to the left. I saw videos on possible solutions, including hard reset of unit. I'm going to try mopping again since it has remapped the house, to see if I need to do the hard reset. I'll probably do two different area schedules: carpeted rooms, and tile rooms. It is true that the unit's hole connected to base won't do a good job emptying into the bag; i have to manually empty the bin, especially when it goes through carpeted areas. Also, the app only lets you do one room for quick cleaning. I wish it lets you do several rooms without resolving to schedule. Also, I wish the app does a phone push notification to let you know of any issues. You have to open the app to check. I got a good deal though; paid only close to $280 for mopping and sweeping, plus SLAM and LiDAR mapping, so it's ok.

Absolutely love this robot vacuum! Love how it changes sweeping patterns each time!

This is my firs robot vacuum and I am not dissapointed. Was very surprised by how quiet the unit is, expected way more noise. It has been doing a great job and is very through. I found the app easy to use

Unfortunately, this robot was a disappointment and got returned. The real deal-breaker is that, new-out-of-the-box, it could not vacuum my whole downstairs (1,100sf) in one charge. It wasn’t all bad though, but mostly bad. It’s unfortunate, because I really like some pf the pros to it… let me list my pros and cons: PROS: American company (the only one for robot vacuums I believe) They’re using American servers for your data. There’s no camera on the device. Auto-emptying the sweeper is cool, and not all do that still. This little robot will charge over large thresholds/room transitions like a champ. CONS Can’t sweep my whole house in one go. THIS IS NOT A MOPPING ROBOT, by my definition. This is a vacuum robot with a mopping afterthought, and it doesn’t work… leading to my next comment… It does not differentiate between floor types - it rolls over carpet, rugs, tile, etc and does not change methodologies. Most robots today recognize carpet and suck harder. Also, not recognizing rugs means the mop drags over anything in the room. The roller brush is small, and the ends don’t come off, making it hard to clear raveled debris/hair. For as much suction as this machine is supposed to have, it really doesn’t pick up much. My 3,100 suction bot does better than this one. I had to throw a piece of dog food in front of it 6 times before it finally swept it up. It is a noisy machine. The map of my house was really strange at first, but kept evolving… still though, most machines can figure out that 2 bedrooms aren’t the same room pretty fast, and Dustin struggled, and made the rooms look like much more interesting shapes than they are (unless there’s an archipelago in my closet/walls that I’m not aware of). SUMMARY I did return my Dustin, which is sad because I was beyond excited for him. Honestly, no other company is American in this industry. This model is really lagging in comparison to the Chinese companies though. In addition to the features lacking above, I’d like to see a model with rotating mop heads, auto-cleaning of the mop, auto-refilling, and mop heads that lift on carpet.

What can I say. We got this A decent discount and expected a somewhat of a discount type of item and that was not the case. This is exactly what I would expect from a $1000 unit. The app is built and supported as expected as well. The only issue we have is the mapping. You have to run a few “clean” mapping runs before you can make the mop and vacuum areas. What I mean by “clean” is not having non normal things out like a Christmas tree or other decorations that could cause the cleaning map to glitch here and there. Outside of that this is an amazing unit.

Good mapping, good at getting in corners and small spots. But it would be better if it had better mopping capabilities.

Wow! This is the best deal and product that I have purchased in a long time. Money well spent. This cleaner not only vacuum but it mops. You can program it, you can look at the history, you can monitor it from your phone.You can even start it. It has a self cleaning bag.

We have pets and kids and both sets, do not cleanup as well as they should! We also have hardwood and a couple of rooms with carpet. With a little light from Dustin, you can see all the pet hair and dust along edges of the floor and especially under the beds. On Dustin’s first run, he sucked up most everything. I probably should have done a light vaccum beforehand, however, since I did not, this put Dustin to the test! And Dustin passed. After a while, I forgot about Dustin and had to check to see if he made it back. The mapping was easy and Dustin found his way back to charge. I did call customer service a few days later to ask a couple of questions and Daniel provided all the answers and solutions. For my family and home, Dustin does exactly what we needed.

Neat little smart robot vacuum cleaner. First couple of days while he was mapping the whole house were a little hands on. Make sure you don't have anything laying on the floor & keep all your doors open while he's doing his initial mapping of your home. Once the map gets made on the app you can set up vacuum only rooms and vac/mop areas. It's pretty cool what you can set him to do. He works better then my previous two smart vaccum cleaners. Dustin leaves a nice pattern in the carpet everyday the floors look great. If you can afford one of these smart mapping robots I'd highly recommend getting one.

Couldn't be happier with my new "housekeeper" LOVE that my floors are cleaned while I'm at work! Cleanup is quick and easy and the customer support is available and attentive!

I have been impressed with my Dustin overall. Easy mapping and adjusting via the app. Cons: wish the adjusting feature could be done online, for ease of sight. Additionally, the sweep arm keeps falling off, and then hide-and-seek begins... otherwise would've been a 5-star!

We haven't even used the mopping feature. It works great and is quiet. We bought a second one for the basement.

After setting up our “Lola Bob” we followed it as proud parents, as it made its way around the house for the first time. We marveled at how it made a map of our home that we could separate into different rooms. On one occasion “Lola Bob” got stranded behind a door that we had inadvertently left partially closed & we “rescued” it as if we were picking up one of our children. Needless to say, we love having our new family member as it keeps our home floor dust free & saves us the workload & cost of having to Swiffer our floors twice weekly.

I'm a first time owner of a robot vacuum and I'm very pleased with bObsweep Dustin. Having 2 fur babies, Dustin keeps our floors clean. Doesn't make a loud noise and easy to use. The best Best Buy Deal of the Day!

This is my second robot vacuum but my first bobsweep vacuum and i am absolutely enjoying it and the thoroughness with which it accurately covers the mapped areas. It gets the job done. Well worth the investment!!!!!

We bought Dustin hoping he would be a better vacuum than our previous one and this was a great purchase. we got it on sale with the daily buy. it maps our house well and also mops pretty well.

I love the fact that I can now sit back and relax while my newfound love (Bobsweep) takes care of my floor. I love the fact that it is so easy to set up and it never bumps into anything at all in the house. Super smart robot vacuum.

Performs reasonably well. Mopping function is very basic, as expected. Decent suction though I wouldnt run it at anything less than medium power. Navigates reasonably well, though does occasionally get confused when new obstables are present. Any major changes to the layout prompt the map to reset, which can get annoying if you leave a door closed one day. Does pause for trouble quite often but usually not the robot's fault. Bought at a significant discount so for the price seems worth it. Will have to see about longevity.

Absolutely love my Bobsweep vacuum. He runs around cleaning whenever I want. I usually use it when I leave for the date or a night out, as I always have it on high vacuum. You can turn down the vacuum power, and it still works well without the noise, so you can even run him on schedule at night, while you're sleeping. I have one upstairs and downstairs.

Got this on a great discount. Had a very old Roomba that was not great. This is really good at going over a rug to carpet and bare floor. Doesn't miss many spots. Empties itself. Mop feature works poorly but not enough to make up for how it does overall