Customer Ratings & Reviews

Pros: Easy and straightforward to setup - connects to your network relatively quickly. Cons: Every 30-60 seconds an error code is thrown and it stops cleaning. This has made the unit completely inoperable. I suspect I have a defective unit as it is brand new.

I seems like we have had almost every robotic vacuum that has ever been made. Most of them roam around the house using sensors or cameras to avoid obstacles and getting stuck. Each version seems to get slightly better but none compare to Dustin. Dustin upgrades robot vacuums in a way similar to when your flip phone was replaced by the smart phone. Dustin maps your house using a type of radar (multiple maps can be stored). He uses these maps to ensure that he hits every spot. The app displays the maps and allows you to name rooms, create no mopping areas, and no sweep zones (see picture). These features eliminate almost every case of the unit getting stuck. The scheduling allows the user to choose rooms to clean and stores a report of his actions (see picture). Lots of stuff comes with Dustin. Spare filters, bags, etc… (see picture) The base contains a high quality vacuum bag that we’ve never had to replace. We just dump its contents inside it into the trash weekly. You can schedule the unit to empty the bin or do it manually. We prefer it manually so it doesn’t wake us after Dustin’s late night cleanings. One of the biggest improvements is the mopping attachment. The dust bin has a reservoir for water and a small clip-on cloth attachment, rather than having to change out the dust bin with a separate mopping one. We have yet to discover all the new features but Dustin has far exceeded our expectations. The only downside is that Dustin isn’t inexpensive at $1099 retail, but a great value if you can get him on sale

good quality, but not enough strong that I need. Not effective. I must clean my floor after vacuum. This is not good. Another model from another manufacturer is better.

I was excited to receive my Dustin today. Opened the box and found that someone elses disgust was already on the vacuum. Closed the box right back up (after snapping photos) and will be returning.

I've tried quite a few robot vacuums. I've heard people say you have a Robot vacuum for day to day stuff, but for real vacuuming, you have to get a real vacuum. To me if you need two vacuums, what's the point? My time with the bObsweep - Dustin Robot Vacuum & Mop, needing to purchase another vacuum is unnecessary. Setting up the bObsweep was very simple. The instructions are broken down in to 4 steps. Everything went smoothly from adding the accessories to the vacuum, to connecting the vacuum to the app. I've had issues "locating" vacuums, or connecting vacuums to the wifi, this one however worked super easy. The vacuum mapped out my room faster than most vacuums I've tried out previously. The Lidar sensor does a great job of mapping out the area around it. The main question you should ask about any vacuum is how strong is the suction power? The bObsweep vacuum is advertised as having 8,000 Pa suction power. I can't verify that, but I will say when I've had it vacuum areas in my room, it gets everything up, no problem. Utilizin the map it set up, I tested it out vacuuming an area where my cat spilled his food. I chose the specifc area, the vacuum swiftly went there, cleaned the area, then went back to it's charger. Having the dock and the self-emptying bin for sure comes in handy. While bObsweep states the vacuum detects carpet and lifts the mini-mops, it may have not lifted them high enough as checking the vacuum I could see things stuck to the mini-mop attachments. While the interface on the bObsweep app looks a little dated, the vacuum gets the job done. For those looking for a solid robot vacuum that actually vacuums, I'd strongly recommend the bObsweep - Dustin Robot Vacuum & Mop.

Recently, upgraded our Bobi Pet Robotic Vacuum to The Dustin Self- Emptying Robot Vacuum. Our family has two kids, a long hair cat and our newest addition a golden retriever. Needless to say it’s a must in our house to have a robotic vacuum! Dustin definitely has some noticeable upgrades that I love! First, he vacuums the perimeter of the room and then goes back and forth in a sections until he clears that room. I saw crumbs coming from under my baseboard that Dustin was sweeping out/ picking up. Dustin is very quiet and is very good at finding its charging station. The self emptying feature is the only part that is loud, but this is over in seconds and or can be turned off. Our old vacuum didn’t understand that there was feet in front of it, and would come vacuum your feet. Dustin definitely doesn’t run over any feet! I find cleaning Dustin is also easier and very easy to remove parts. I am glad we continued to stay with bObsweep! They truly have the best customer service/ warranty.

I don't normally write reviews unless I reall like a product and Dustin is great! He does a good job helping me keep my floors clean. I just used the mopping option for the first time and was happy with the shine the damp mopping left on my floors. I dont think it is meant for very dirty, sticky floors but my hardwood floors are oil treated so I used the lowest performance level and it shined them up. I set the performance to high for vacuuming. My home is 2660 sq ft. and Dustin goes back to his station once, recharges and then finishes the rest of the house. I dont think any of the robot vacs will work well on shag carpet (i dont have any), but he does a good job on my large area rugs in my living room and entry. The mapping program is great, especially when I only need to clean one room or send Dustin to clean a small area. I especially like the self emptying feature, my old robot did not have it. The app is very user friendly too. I would highly recommend Dustin. It is a great addition to my housecleaning crew (I happen to be the only other employee!!).

I’ve been using this robot vacuum for a while, and overall I’m happy with it. It does an excellent job cleaning hard floors and picks up dust and everyday debris with ease. The setup was quick, the app is user-friendly, and the auto-empty dock is a great feature that reduces maintenance. The navigation is accurate and it moves efficiently around furniture. My only downside is that its carpet cleaning performance could be better, but for hard floors it performs very well. Overall, it’s a reliable robot vacuum and a great time saver.

Amazing. Hands down the best robot vacuum I've had. Background: I've used Roomba's, I've used Deebots. I've used no-name generic vacuum robots from Amazon. And this is BY FAR the best I've had. Moral of the story: You get what you pay for. And this is worth it. What I like: Mapping of the house. Ability to divide rooms on map. Ability to schedule the entire area or portions of the area - and have multiple schedules. (The fact that I can clean high-traffic areas more often.). Ability to control the vacuum power (I have a corgi... and let me tell you, this little robot gets all of her "corgi glitter" - aka unending fur - without a problem). The ability to use the same robot as a wet mop. And to schedule different cleaning areas and times for mopping versus vacuuming. An amazing app - intuitive and easy to use. And the fact that this robot finds its way back to the charging station (none of my others could actually pull off that feat) is awesome. Oh yea. The fact that it empties itself - and I don't need to remember to do it after every cleaning. Full disclosure - this automated emptying is why I purchased the robot... and I'm so glad that I did. What I don't like: Nothing. Seriously, I can't come up with anything. I don't like about the robot. Bottom line: You get what you pay for. Don't screw around. Go for this best. And in my opinion, this one is simply the best. (My advice - Best Buy often runs sales on this robot. It's worth the full price. You'll be even happier if you get it on sale, like I did!)

The bObsweep Dustin Self-Emptying Robot Vacuum & Mop has powerful suction, quiet operation, and impressive LiDAR mapping that ensures thorough, organized cleaning. I love its self-emptying dock, which greatly reduces maintenance, and its intuitive app that allows easy scheduling, no-go zones, and full control from anywhere. It performs especially well on hard floors, efficiently picking up dust, pet hair, and debris while operating quietly enough not to disturb daily life. With strong navigation, long battery life, and a sleek design, the Dustin offers excellent value and convenience—making it a favorite for homeowners who want a hands-off, high-tech cleaning solution.

This will be our 3rd bObsweep robot vacuum cleaner and is the best so far. Really love the self emptying aspect. That feature is loud but is over quickly. So many great features with this product from the mobile app to control the cleaning schedule, the mapping technology, and ability to control the vacuum suction power. Also for lager homes has an auto resume if the battery runs out prior to finishing. We stay loyal to bObsweep partly for their great products and mostly for their awesome customer service! If bOb ever has an issue customer service is always very responsive with a multitude of options from repairing to potential upgrades when available. Most products these days do not offer that kind of service.

My experience with Dustin bObsweep: I really do enjoy having the vacuum, which I have named B-Bot, with me, where I am staying. It is a powerful and great vacuum that picks up very well, saving me lots of time and keeping my place very clean. The vacuum part of B-Bop is phenomenal, I can’t be happier with it. Picks up even hard to get stuff on the ground and makes it’s away into every corner of this place. It really is great! Mapping features and ease of connection was excellent! I do also like the mopping feature and super glad it is here with it. I probably would not have purchased this one, or any one if it did not have this feature. It works very well, when the mop heads are clean (and even when I haven’t cleaned them right away) and the water tank has water in it. My only small critiques are the size of this tank and whether or not I can add something other than water to it. It is a great tool to help keep the floors clean, but think I may need to do deeper cleaning/mopping days from time to time. Overall, I would highly recommend this vacuum to anyone for any circumstances, the minor critiques are easily addressed and I look forward to using this device for a very long time!!

This vacuum is a game-changer for anyone seeking a hands-off cleaning experience. The standout feature for me is the advanced LiDAR navigation system, which maps your home with impressive precision. It ensures the vacuum efficiently covers all areas without missing spots or retracing the same path unnecessarily. Unlike other vacuums I’ve used (looking at you, Roomba), this one almost never gets stuck, even in tight spaces or around furniture legs. Another huge plus is the self-emptying base, which makes maintenance incredibly convenient. The vacuum automatically empties its dustbin into the base after each cleaning session, so you don’t have to worry about frequent emptying. This feature alone saves so much time and effort. In terms of overall performance, it handles pet hair, debris, and dust effortlessly. It’s also quiet and intuitive to use, with an app that allows for customized cleaning schedules and zone targeting. If you’re looking for a vacuum that combines smart navigation, reliable performance, and minimal intervention, this is a fantastic option. It’s far superior to most of its competitors, including Roomba, in terms of efficiency and ease of use. Highly recommend!

We were very happy to welcome Dustin into our home. He’s been a great little addition to the family and was very easy to house train. We really enjoyed the little announcement card that came with him. Initial startup and setup was super easy. I HATE reading pages of instructions and found the APP very intuitive. The LiDAR mapping is superior. I use Dustin on about 1000-1200 sq ft of LVP. Both the vacuum and mop function work great. I have avery thick oriental rug in and i but do not use Dustin on that carpet. Ove used it now for over a month and really like it. I’ve made custom schedules to vacuum twice a week and mop once. He’s a good boy!

The bObsweep Dustin Robot Vacuum is an impressive combo vacuum that is impressively quiet while doing its job. This is my first experience with bObsweep and the quality of the vacuum and all accessories are first rate. When unboxing, the first thing you’ll notice is how hefty and solid the vacuum itself feels. Included with the vacuum is 2 side brushes, 1 rubber main brush, 2 mop attachments, 4 mop cloths, cleaning tool, and an extra filter and dust bag. Once you get the vacuum charged up, setup is simple and straightforward with the bObsweep app. The app allows you to set specific zones for no mopping or vacuuming as well as customizing other preferences such as cleaning power for vacuuming and mopping. By default the vacuuming power is set to low and the first thing you’ll notice is just how quiet this thing is when it starts cleaning. Even though it’s set to low it is still impressive how well it cleans on low. When I first used it I had to stop the vacuum and check to see if was actually cleaning because how quite it was, to my surprise it was. If you left it on the low setting, someone could literally be sleeping in the next room and it wouldn’t wake them up, that’s how quiet it is! The loudest thing is when it docks and empties itself. I like the floor sense technology that knows if it’s carpet so it doesn’t get it wet when using the mop feature. If you’re looking for a robot vacuum that can do both mopping and vacuuming, the bObsweep Dustin is an impressively built machine that will do the job quietly!

Finally broke down and got a robo-vac thanks to a good Deal of the Day from Best Buy. Despite an initial problem with self-empty due to a clog I didn't detect, we have been really pleased with this. Does a great job mapping and navigating obstacles. Easy for us to use on all 3 levels - just load the corresponding map and send him off!

The bObsweep Dustin has earned spot in my lineup: a house that’s already used to having bots crawl around doing things. I’m coming from the Max 10 series, so my bar is fairly high, and this little guy has a lot going for it. I don’t mind mixing brands at all, and “Dustin” genuinely feels like it deserves its own space. It vacuums well, navigates reliably enough, and has a couple of standout features that make it more than just “another cheapo robot vacuum.” *** Dustbin, bags, and maintenance The first big win is the bag capacity. The bags in Dustin’s dock are *huge* compared to what I’m used to. With my iRobot docks, I usually have to swap bags every 30–40 days. With this dock, the bag seems to have roughly three times the capacity in actual use. That’s a big deal. In a well-maintained home, especially if you’re running multiple bots on different floors, you’re realistically looking at potentially half a year before you even have to think about emptying or touching the dock. For anyone who wants a “set it and mostly forget it” robot, that low-maintenance factor is a major selling point. *** Privacy and navigation One of the things I really appreciate is what it *doesn’t* have: there’s no camera. It navigates primarily with LIDAR, and that’s enough for it to map and move around the home without constantly bumping into things. The added peace of mind is that the data is kept on U.S. servers, so if you’re privacy‑sensitive or just tired of random internet‑connected cameras roaming your house, this design approach is refreshing. It feels like a robot that’s trying to do its job without turning into a roving security cam. However, you do lose OBJECT AVOIDANCE, which I will detail in the section next. *** Noise, cleaning performance, and “smartness” On the noise front, it’s somewhat louder than some of the other bots I have. It’s not “jet engine” loud, but if you’re used to quieter models, you’ll notice it. The tradeoff is that it vacuums just as well as the others: carpets and hard floors are cleaned to a level I’d call “no complaints.” It doesn’t leave obvious lines of debris or miss big patches. In terms of behavior, it doesn’t feel quite as methodical as the most advanced bots out there. Some robots run with very clear, efficient grids and seem to get smarter run after run. Dustin doesn’t really give that “I’ve evolved” vibe over time. It basically came in at about a 95% solution and more or less stayed there. The upside is that it still covers the space well and doesn’t require a bunch of remapping or fiddling. It also handled larger temporary obstacles—like moved chairs, rolling carts, or tables—quite well. It finds its way around that kind of stuff without drama. The weak spot is smaller, softer hazards like cables or, in my case, a sock that managed to completely “sock up” the works. It’s not unique in that weakness, but you’ll still want to do some basic floor prep, and that's a downer, which probably means this should be on your floor with less regular clutter, or if you already tend to keep a pretty tidy floor. Toddlers that leave toys around probably should pick up before you schedule a cleaning mission with this bot. *** Mopping experience Vacuuming is where this thing shines. Mopping is… good, but more manual than I’d like. It can mop, and in terms of actual floor cleaning, it does a solid job. The problem is the dock. It doesn’t handle cleaning the spinning mop heads at all. That means when it’s done, *you* are the one cleaning the mop heads manually. I really don’t love that. My personal benchmark is: if I have a robot, I want it to take care of itself as much as possible. Filling water, fine. Constantly dealing with dirty mop heads, not so much. So I’d rate it “big thumbs up” for vacuuming and “good, but hands-on” for mopping. *** Overall RECOMMENDED! I’m impressed. This is a very nice robot that stands up well in a home already running more premium bots. Massive bag capacity, privacy‑minded design with LIDAR and no camera, strong vacuum performance, and solid handling of everyday obstacles all make it easy to live with. The downsides are more noise than some competitors, mopping that requires manual cleanup of the pads, and navigation that feels more “good enough” . Dustin has strong vacuuming with low maintenance and you’re okay doing a bit of manual work on the mopping side, Dustin is absolutely worth a spot in the house. It has a spot in my heavily bott-ed house and will work well on its own as well. RECOMMENDED!

As a previous robot vacuum owner of a different brand, I was hoping the Bobsweep Dustin would be good enough to know create a good map of my home, unlike my previous vacuum. I am blown away and thrilled with the accuracy of this and and precision model. It goes around furniture and obstacles with ease. It makes accurate maps with the push of a button it does not miss a single spot in my home. Bobsweep Dustin is a great Partner to anyone looking to save time and effort while maintaining a dust free floorspace. Whether you need a spot cleaned, a room cleaned, or the whole house cleaned, Dustin is a great Partner to get the job done right the FIRST time.

My husband bought this because it was on sale and our Roomba i3 hasn’t been working properly anymore. We received the vacuum last week and the vacuum function has been working great. The app was easy to set up and Dustin mapped our home accurately. We have two small frenchtons that shed a lot and need something that can handle a ton of dirt and hair. We tried running the vacuum on low and found that it was a lot quieter than our Roomba and did a better job cleaning up the mess. In the past, we had to supplement the Roomba with our Tineco S11 because it just didn’t pick up everything. The Dustin definitely picked up more dirt. When I ran a light over the floor after vacuuming, the floor appeared clean. Dustin didn’t leave behind any debris. This was with the low setting. We turned on the medium and high settings to see how they worked but it didn’t seem like they were necessary for our floors. Maybe if we had carpet, these settings would be useful. They were a bit louder and much more noticeable than the low setting. One nice feature that we found was a self emptying bin. It seems to be working well but when the robot empties into the bin, it is a bit loud. According to the BObsweep documents, it should hold up to 1 gallon of dirt. We haven’t used the mopping feature yet but doubt that Dustin would allow us to replace our regular mop since the reservoir is small. It is a nice bonus feature though. One thing to note is that the rollers on Dustin have brushes on them. Because of this, they will need to be cleaned frequently. After 2-3 uses, my husband noticed the issue. My dogs had torn apart a stuffed toy and the fuzz from the toy stuck to the roller brushes. It was easy enough to clean. I do prefer the Roomba rollers because of the potential to get clogged. While we haven’t had the Dustin for long, I peaked at the cost of replacement parts on Bobsweep’s website. They appear to be reasonably priced and easy to order. They give you the choice of ordering a single part or rejuvenation packs. The parts seem reasonable especially when compared to genuine Roomba parts which tend to be pretty pricey. Since we purchased the vacuum at the steep discount, I’d say that the value is great. I can’t really compare to similarly priced models in the $1000 price range but for what we paid, it is far superior to similarly priced models. I’d say that it is superior to the Roomba i3 model but I’m not sure if it compares to the J5-j9 models since I haven’t tried them. If you can get the vacuum for a discounted price, it is definitely a great value and worth the splurge. Maybe it is for $1099 too. Definitely worth it to make my life a bit easier.

I’ve tried a few robot vacuums over the years, but the bObsweep Dustin has been the first one that truly feels like a complete cleaning solution. The vacuum and mop combination saves me a ton of time, and the auto-empty dock is a game changer. The large 1-gallon capacity means I don’t have to think about emptying it for weeks, and the odor control keeps everything smelling fresh instead of musty. I also appreciate the privacy-focused software. It’s refreshing to see a company prioritize user privacy while still delivering smart features that make scheduling and controlling the robot simple. Dustin navigates around furniture well, picks up pet hair, dust, and everyday debris with ease, and leaves my floors looking noticeably cleaner after every run. The Night finish looks sleek and blends in nicely with my home, and the overall build quality feels solid. If you’re looking for a robot vacuum that combines convenience, strong performance, and thoughtful features, the bObsweep Dustin is an easy 5-star choice.