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Customer Ratings & Reviews

Your price for this item is $699.99
The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 1533 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

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    Rating 4.5 out of 5 stars

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,533 reviews
  • Rated 5 out of 5 stars

    Dustin doing what it's meant to do...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were delighted to have found Dustin after our Roomba mysteriously disappeared. The build, features, and compelling value convinced us to give it a try. Dustin immediately went to work cleaning our house, but not by randomly ricocheting off of walls and other features but in a methodical sweeping pattern that better assured no spots went unswept. With adjustable speed/sweep settings, Dustin can work quietly in the background while one makes calls or joins Zoom meetings, which was difficult with former sweepers we had. It works really well keeping our floors grit and dust free, and we really like the ability it has to map our home, which allows us to deploy it at a moment's notice through the app to clean any particular room or spot. All in all, we're very happy with the features, performance, and price of Dustin, and are looking towards years of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes more time for me!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one bObsweep Dustin at my home, and one at my commercial building. The technology and ease of use is far superior to any robot vacuum I've had in the past. Not only that, but the one in my commercial building actually SAVES me money as I then don't have to hire a cleaner for vacuuming, and it gets done more often! Thanks for making such a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin is Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin has been an incredible addition to the house. We're able to run it nightly to clean the house after daily activities of two kids. It may be more efficient for us as we have tile but I highly recommend giving it a shot regardless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob is awesome!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have mostly laminate floors with a few scatter rugs, takes a few times vacuuming to get its map done, after that I was able to place the no mop zones on the map and it went around them perfectly. You can set it to low medium or high which is nice, less noisy on low, more suction on high, not too loud. Love how it will self empty itself! I almost didn’t buy because of some reviews, glad I didn’t listen and tried for myself!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bObsweep Dustin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had Dustin for about a week, but he has already far exceeded our expectations! Dustin is incredibly thorough thanks to his mapping technology. He has a clear cleaning path and gets between, under, and even behind, all furniture. We also love that he self-empties and puts himself back to charge. We've had a bObsweep bObi for several years and were looking to update/upgrade and couldn't be happier with our choice. bObi has been great, but Dustin does a better job keeping up with our two shedding dogs. Dustin is also quieter, which our dogs appreciate. We haven't used the mopping feature yet, so we're unable to provide feedback on that feature, but we're looking forward to setting it up in the near future. All in all, we're very happy with our purchase of Dustin to use as an everyday maintenance cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first Robo Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this robot vacuum for about a week now and have used it every day since. it has gotten stuck a time or two around my couch so all I did was add a "no sweep zone" and it resolve the issue immediately on the next scheduled cleaning. It has captured a ton of hair on my hard floors. I have two dogs and am used to vacuuming every single day, but with this it is very effortless. I love the mapping as well as the app so I'm able to monitor everything. I can even see a history of when it cleaned and how long it took. I'm hoping this lasts a long time! I got it when it was on sale for $258, I think $1,099 for a vacuum is crazy so definitely try to find it on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bObsweep

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the bot to replace an old bot. After its first charge and app programming Bob went on to map our home floor and did a great job on our floors. Love the fact that you can adjust the vac settings from low-medium-high. So far Bob has been great with no issues whatsoever. I highly recommend this bot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Live My Dustin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am elderly and find vacuuming difficult. It is great to watch my Dustin do my work. It does an excellent job, gets all the corners and under furniture. When it gets done on my carpet in the bedroom you can see the pattern of back and forth not missing anything. I also use the mop. It gets our tile clean. Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Awesome Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a GREAT machine. I have had another make and model for 2 years. This machine is quiet, does great on picking things up, and the mapping is awesome. Bob doesn’t bump into things like the other machine. I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We Call Him Dusten

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, picks up great, quiet, like the settings it offers. We have complete ceramic tile flooring throughout our home. A couple of places (cords) he has to go over and does it well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot anything. So far, I've been quite pleased with it. I have hardwood floors and some rugs and 'Dusty' has tackled it all quite well. Having 3 maps is great - one for each level. I only have to move him and let him feed. I have not used the mop feature, so I won't comment on it. I would recommend not using the vacuum for a first time cleaning or heavy dirty/debris. These things are great at day-to-day maintaining to prevent the buildup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bobsweep the greatest helper!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobsweep is the greatest helper I’ve ever had. I love how he vacuum and mop my whole entire floor all at the same time. He keeps my house spotless everyday. I love how he empties hisself when he is done. I recommend Bobsweep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Dustin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Dustin is doing a great cleaning job. Better than expected. The best it cleans is when I combine sweep and mop together. Also I like the feature of splitting the rooms using map and use quick clean for a particular room. I am loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum with Amazing Features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far better than expected! We had 2 other brand vacuums before this and felt they did a good job. These are AMAZING! Yes they are a little pricey, but they do a great job cleaning and it is simple to change the bag. You can hear it when it empties at the charging station, but only lasts a short bit. Mapping is fantastic! I highly recommend getting one or if like us, two!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    We love our new family member

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that Dustin came with his own birth certificate was the icing on the cake for this amazing robot vacuum. Dustin maps out our house perfectly and has taken the load off of by taking over two of our most daunting chores. He works best if you clear the way for him, he tends to get caught up if you leave things on the floor (ex. Cat toys), but otherwise he is amazing! We have yet to use the mop feature, but it seems pretty simple to use. The self emptying feature is also a plus! Definitely adopt Dustin into your family if you are looking for a great quality robot vaccum/mop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dustin is great! I've not seen any problem with his functions so far. It's easy to use the app to control him. He goes wherever you tell him to go. The first time he maps if there's nothing to mess him up he will map your entire floor without missing a spot. Make sure you set him on low so it won't take much battery while he's mapping if your floor is big. I only use him for downstairs and I don't do schedule because I'd like to move some stuff out of the way (like chairs, floor mats...) every time I let him vacuum or mop and put them back after he's done. But it would be good to schedule him to do the vacuum every few days or so when you're on vacation. Every corners of my house are clean now without any dust. I'm really happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dustin Bob sweep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Dustin! We have had the best experience with this product. Dustin maps the rooms well and listens when you mark off locations that the product should not be going to. Dustin also makes sure to get every corner and keeps our floor clean and feeling great. the moping function also works well. I like to have Dustin mop at least twice a week and we are never disappointed with the moping experience. Our floor has never looked better. My family has also purchased one themselves after we provided our feedback and they love it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Robo Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Everyday I would come home from work and my two dogs shed so much that I would have to sweep everyday. Since getting this it’s kept the dog hair to a minimum and just makes it nice to know the house gets a clean during bedtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help keep up with my 2 heavy shed dogs. This vacuum did the trick! Easy to set up. Contents well packaged. SO user friendly. I have noticed a big difference in the amount of pet hair on my floor. It's keeping up beautifully. Amazing on hardwood and linoleum. Recommended by a friend who has carpet and she said hers does great on that as well. Can't wait to try the mop feature next! Was so thankful to find it on sale when I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have Dustin in the house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with Dustin! He's only lived with me for a week, but he settled in quickly, follows directions well, generally stays out of the way, and does a good job of cleaning. My biggest issue is the lack of instructions. Between the manual and online videos, I've gradually pieced together everything I need to know. But it would be nice if it was all in one place. I'm still learning how the maps work. The edge brush wouldn't stay on but I finally figured out how that works. Dustin has a filter and I could find absolutely nothing about where it goes. I accidently figured it out when I opened the mop attachment. I don't plan on using the mop function. As a vacuum he is a great guy!

    I would recommend this to a friend